WHAT!>?
That is nothing.... GET A LOAD OF THIS TNT DELIVERY NIGHTMARE:
Day 1: Ordered 15" macbook pro from Apple UK Store via telephone.
Day 5: Macbook Pro is 'Out for Delivery' - I am at home waiting for it.
Macbook does not get delivered. I call TNT and they find out that it has been delivered to the wong address. TNT tell me it will be re-delivered to the correct address tomorrow.
Day6: Mac book pro 'Out for delivery' again. But again it doesn't arrive. I call TNT again and ask them what the **** the problem is...They tell me the item will be re-delivered again tomorrow.
Day7: Mac book pro 'Out for delivery' once again! By this time, I am 99.9% sure TNT wont mess it up AGAIN......but they do. I call TNT and demand to speak to the manager of the Stanstead imports/exports department. A guy named 'Carl' tells me he has physically written my address on the box again.
Day 8: MacBook Pro is finally delivered to my house by TNT at the FOURTH attempt. The driver had been attempting to deliver the item to an address 50 miles away. He also broke down once on the second attempt to deliver.
I open the MacBook box to find that the thing has a scratch on the lid and the lid does not close properly. So I call Apple and they agree to replace it.
Day 12: TNT call me to arrange the pick up of my faulty MacBook Pro.
Day 13: TNT come to pick up the faulty macbook. They do this very well. 1st time.
Day 14: TNT call me and try to arrange a pick up time for my faulty macbook pro. I tell them that it has already been picked up.
Day 15: A TNT delivery man arrives at my house. He says he has come to pick up a return item - a MacBook pro. I tell him that the macBook pro has already been picked up by TNT and that I actually told TNT that it had already been picked up when they rang the other day! The delivery driver gets rather annoyed. I cant believe it...I started laughing.
Day 16: My replacement MacBook Pro is 'Out for Delivery' with TNT.
But they fail to deliver it again.
This time the drivers excuse is that 'he diddnt have enough time to deliver'. His van broke down. I have already had that excuse once.
I call TNT again and ask them to deliver to my work address instead. Seeing that they are clearly incapeable of delivering to my home address.
They take down my work address and everything is OK to deliver to my work address.
Day 17: At work, my MacBook Pro does not arrive.
I go home and find my MacBook Pro replacement has been delivered there. TNT delivered it to my home address instead of my work address. It was a good job that there was someone in the house to sign for the delivery.
All I can say is that if anyone can top this delivery nightmare then go ahead and try and post it. But I think to top this you would have to be making it up and telling lies. This must be the worst case on record anywhere EVER!
So stop complaining so much dude. I had it worse! lol
TNT = Total Nonce To$$ers
I hate TNT and I wish Apple would stop using them to distibute their products. It does not reflect well on Apple at all.
One last thing I would like to mention - when I was in contact with the TNT import/export manager Carl, he kept telling me things like 'yes i understand your frustration....I know that people want their iPods quickly....these iPods go out of fashion and new ones come in....etc etc. He basically gave me a load of ******** about iPods.
When I actually told him that my item was a £1300 MacBook Pro mega-machine he seemed to shut up a bit...HA! It was very worrying to think that my £1300 machine had little or even no priority over a poxy little box containing an iPod.