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2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2. It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.


However, as of two days ago, the problem has become substantially more severe. The computer was working fine, when all of a suddent the screen when completely blue. I had to force restart the computer. Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.


I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .


I am just wondering what my options are (any input on any of these would be appreciated!):


1) Replace the logic board. Would this necessarily fix the issue?


2) Is there any way to "fix" the graphics card?


3) Keep using gfxCardStatus and only use the integrated graphics card. This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.


4) Is there any other alternative?


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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13,550 replies

Oct 28, 2013 3:09 AM in response to QuickTimeX

Hi,

I also took the risk & started my Mavericks update,2 days ago.It started off normally(lucky me!) & then the same dreaded issues(Pics attached).I thg it will STOP installing & reboot/shut down automatically,but it did not & went on installing. Then it suddenly it became normal again & rebooted to complete the installation. After the update,when the OS was loading,it froze when gfxcardstatus was loaded.It happened 3-4 times & I thought my MBP Pro is finally dead.BUT...by God's grace I tried again & somehow the gfxcardstatus after loading changed the GPU to Intel HD 3000 & its working OK now.I am not shutting down,just putting it to sleep & enjoying the new OS in Intel HD 3000 Graphics which is decent for web browsing & running Virtual Box for Win 7.Thanks.User uploaded fileUser uploaded file

Nov 5, 2013 8:52 AM in response to p4t0

I too was affected by this issue and am presently getting my Logic Board replaced. I alerted the Apple Tech online and the Genius at the Apple Store that this was an ongoing issue and even printed some of the discussions from this thread as proof. They stated they will report it to thier supervisors and note it on my case number.


Im gonna push the system when I get it back as my AppleCare expires in March2014. I read some have had multiple logic boards replaced for the same issue and hope not to be a part of that group.


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Nov 15, 2013 10:56 AM in response to abelliveau

I would just like to document that I am having the same problem here and will be attempting the temporary work around posted here https://discussions.apple.com/thread/5545999


Here are some screenshots of the screen glitch reported by many also followed by some system specs shared by most here having the same issue.


I purchased my late 2011 Macbook pro from best buy where I will be taking it tomorrow to see if it falls under their replacement plan I paid for at time of purchase.


This is an epic failure on Apple's end. Even after multiple high profile blogs and news sites have reported the "2011 hard freeze" issue Apple has chose the path of non action and zero acknowledgement. The article that claims "pushing mac users loyalty to the edge" is **** right.


If pushed over the edge, I will cross back over to the dark side and pay half the price for a fully working machine next laptop purchase. Don't make me do it Apple. Turn my black heart with a show of faith. Make me believe in you again.

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<Personal Information Edited By Host>

Nov 14, 2013 7:29 AM in response to abelliveau

Just carried out a Chipset replacement on a Macbook Pro 2011 6490m with GPU Failure. Here are some pictures if anyone is interested.


1. Old GPU

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GPU has now been removed and old lead free solder removed.


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Old and New GPU side by side.


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We reball the new GPU in lead solder.


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Below: New GPU fitted and Logic board cleaned of flux residue.


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This is the repair you need done if you get one. Brand New GPU in lead With picture proof...

Nov 14, 2013 8:38 AM in response to saramwrap

saramwrap- Not that I want to disagree with you but, using the graphic in your summary about this problem we can see a spike in the reports of the glitch.

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After May 2013 the number of cases has been growing anomaly. The ones reported before May could be included in the normal failure rate of any hardware. But after that, we have too many cases at the same time coming from machines with a totally different hardware usage.

I don't disagree with you, in fact I have to thank you for your effort in this forum and for providing the form to collect peoples experience about this problem, but I still think that the firmware has at least something to do with this.


bga_repairs- Amazing how you kept the contacts so clean! Unfortunately I can't count on a professional work like yours in my country.

Nov 14, 2013 1:49 PM in response to abelliveau

Add me to the club. I have an early 2011 MBP and I started having major issues last week. My screen randomly distorted and crashed the computer. I had to hard shut down and after trying to restart my computer it froze on the gray screen. This was well before I was familiar with the major issues with the AMD discrete graphics cards switching from the integrated intel. I tried numerous fixes ...starting up in Safe Mode, resetting the PRAM...I finally got it up and running again and it worked throughout the weekend.


On monday this week...bam same problem and stuck on gray screen. Ran through all the same fixes with no luck and finally to it to the Genius bar. They tried many of the fixes I tried as well and ended up recording i erase the hard drive doing a clean install then reverting to a backup.


Did all that and luckily I'm able to get into my computer. Still having issues with the screen freezing and bugging out on me. Sometimes when it goes to sleep I can't restart, and i'm still on occasion getting the grey screen of death. I'm happy to see so many other people are experiencing the same issues...share my pain, but Apple really needs to do something about this.


I called apple support this morning and spoke to a Sr tech. He mentioned the AMD 6750M version was a known issue and they were offering repairs Unfortunately, my computer is running the AMD 6490M. They are forwarding my case to the Engineering department. With 1000's of people having the exact same issue and with 85 pages of complaints on this forum alone..not to mention all of the other forums/news articles/lawsuits about this exact issue you would think Apple would want to address this.

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Nov 14, 2013 1:49 PM in response to SpaceBacon

SpaceBacon wrote:


@apple_power my first GPU error I can find to date is


Nov 12 22:18:51 Macintosh com.apple.cmio.VDCAssistant[442]: AVDCreateGPUAccelerator: Error loading GPU renderer

Nov 12 22:31:24 Macintosh com.apple.cmio.VDCAssistant[648]: AVDCreateGPUAccelerator: Error loading GPU renderer

Nov 12 23:22:04 Macintosh com.apple.cmio.VDCAssistant[324]: AVDCreateGPUAccelerator: Error loading GPU renderer



... I have yet to find the "hang" error. But am convinsed this is the same issue or likely related as the symptoms reported by everyone in this thread are dead on the same.


Ok have a look at this:


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You can usually go one week back in history.


Enjoy your 

Nov 17, 2013 7:57 PM in response to abelliveau

Hi all, first I want to say that I know the pain everyone is going through here since I too own an early Macbookpro with the 6750M. For me all started 3 days after I update to Mavericks when everything went south, I tried everything from resetting the SMC, NVRAM, AHT and at last a fresh installation back to 10.8.5 & no luck. That was till I decided to rip my mac apart & get to the cpu & gpu to do the all famous reapplication of the thermal compound to both. I dont know if I was lucky or the problem really is just a bad case of thermal compound. What I did was clean the entire cpu & gpu (when I say clean I mean spotless) reapply just the necesary amount of the paste (a really small amount about the size of a rice grain for the gpu and a bit more for the cpu) I reset the SMC and for my surprise the machine came back to life. As you can see in the screen shot those are my new temperatures after I was done. I hope this will give some of you some hope and a way out of this mess.


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Nov 18, 2013 11:59 PM in response to bga_repairs

bga_repairs wrote:


...This is a Chipset replacement on a Macbook Pro 2011 6490m with GPU Failure we have recently repaired. Here are some pictures if anyone is interested.




Below: New GPU fitted and Logic board cleaned of flux residue.


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This is the repair you need done if you get one. Brand New GPU in lead With picture proof...


Since you did such a beautiful job removing that cornerbond, maybe you can tell us what it actually is? I've gone back and forth on this. Is it actually cornerbond in the traditional sense of the term? I can't tell by looking at mine or looking at the pictures. (FYI: There has been some drift in how these terms are used, but cornerbond traditionaly means something that is heat-cured as part of the reflow process and edgebond, even when placed in the corner, means something that is cured post assembly by other means like time, UV light, or lower heat).


The first time that I saw the iFixit teardown, the thing that caught my eye was the lower left corner of the GPU package. What do you think is going on there? You can find similar pictures of boards for sale on eBay. My first impression was that the bonding material was beginning to harden in the middle of the package collapse. It seems like a weird thing to happen in 2011, but they appear to have used at least two different types of compounds for both early and late assemblies? Why? Supply problems? One not behaving as expected?


I'd think that switching between two compounds would at least raise the possibility of human error when it comes to storage temperature. A small mistake there (or a faulty thermostat on a refrigeration unit) would be all that is needed to change the properties of the material just enough. It's supposed to allow enough movement for self-center and collapse before it cures. A second or two can mean the difference between perfect joints and opens (fails QC and will not make it out the door). But somewhere in the middle and you end up with what we're seeing here. You've got machines that pass QC, but go to market with solder joints under constant stress. You start seeing infant mortality spread over a wide timeframe.


Just a shot in the dark, but I get the feeling that it's going to come down to something mundane like this. Apple generally does get the math right on the complicated stuff like CTE variables. Heck, they wrote the book on half that stuff. It would be nice if we can rule out both a design flaw and a problem with the AMD solder (either on its own or in relation to other variables). Then the solution would be very simple and straightforward: A new GPU installed by a competent professional with high-end equipment will put your MBP like it was originall intended. Would you agree? If evidence eventually leads in this direction, would you stop reballing with lead and just install the packages like they come? Actual evidence would also be very handy for people when they send the bills for this repair work to Apple!


Thoughts?


Also, have you had a chance to do an endoscopic inspection of these joints prior to your rework?


Here is that other picture for reference:


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I get that some of what we're seeing here are just stray fibers that got caught before it cured, but it's the thicker lines right at the corner that look like cracks to me. You can see a few smaller fibers elsewhere on the board, but I guess that actually raises another question. Why did so many get caught there at that particular time? Was too much heat invading from another reflow zone? Was the i7 getting greedy with territory?

Nov 24, 2013 6:07 PM in response to abelliveau

A week later graphic issue happened again, after 1-2 hours trying, system is back, what i tried was, safe mode, repair permissions, change memory, apple hardware test.....

i removed my 8 gb ram and put back 4 gb one, apple hardware test couldnt find any issue, here are some phortos i am gonna just upload a few photos.


My macbook pro is, antiglare early 2011.....





Safe boot

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lots of lines 😟


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i am going to upload more photos propaply next week, each week i am having this issue at least once 😟

2011 MacBook Pro and Discrete Graphics Card

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