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Disappearing Events in icloud.com Calendar

For some strange reason last night all my class times that I had in my calendar disapeared right before my eyes in the icloud.com/calendar calendar for this entire term, both past and future. I checked my iPhone and all of it is still there, but on icloud.com/calendar they're still missing. I figured for some reason perhaps my phone simply wasn't syncing correctly so I re-entered all my class times on the website. I checked my phone and it now contains duplicates of all my class times. A short amount of time past and I returned to icloud.com/calendar to discover that the newly re-entered class times had disappeared once again!


I've looked around the settings and I can't figure out why they're suddenly disappearing.


Any help would be awesome!

Posted on Feb 6, 2013 12:36 PM

Reply
156 replies

Feb 15, 2013 1:42 AM in response to Yesshows91

Hello,


It happenned to me yesterday, suddenly repeated events were missing in my icloud but were present in my iphone or my ical. If this is the case with you I got with the solution:


Go to an event that it is lost in your icloud but it is present in your iphone. Edit the even from the iphone and change something, a coma or put a space, whatever. Saved the even (done) and click you want the changes for future events. Once this is done, the events are appearing again in the icloud calendar.


Hope this helps you.

Feb 15, 2013 2:58 AM in response to Trencapins

Thank you for your suggestions, Trencapins, but many of us in here have already tried to change a recurring event and choose "all future occurrences". I'm happy to hear that it worked for you. When I try it the events do indeed reappear on the iCloud.com calendar however they disappear again every time.


I simply can't believe Apple hasn't fixed this or at least publicly acknowledged it yet and given some indication that they're working on it. 😠

Feb 15, 2013 4:59 PM in response to whoisclu

Thanks, but I don't consider deleting all recurring events and then creating new ones from the next scheduled date of occurence a solution, sorry. I have 4 years of events, none of which I care to lose.


The only 'solution' to this problem is for Apple to fix the iCloud.com calendar app. I'm beginning to doubt they ever will.

Feb 15, 2013 8:47 PM in response to Paleonx

I have finally decided to see if I can find an answer to this problem, as I have been experiencing this same issue. I realized it about 2 weeks ago, when I decided to use iCloud at work when I am scheduling my clients in my office system. I was tired of pulling out my iPhone to compare my work schedule and my home schedule. I figured it would be quicker to use the iCloud. HAH - that's when I saw that my standing appointments with clients, which are fine in my iPhone (as well as the 3 other iPhones it connects to and the MacBook iCal) were completely missing from the iCloud. A quick look at the calendar in iCloud makes it appear that I am available during those times, when in reality I have standing weekly appointments booked with clients.

This is more than just a nuisance - it could result in my double booking my time with clients - a BAD business move.

After reading through this whole email train, I will say I have tried almost all of the options on my own, to no avail. I agree completely with those that are frustrated with Apple's apparent ignoring of this issue. I have been an Apple user since 1994, and iPhones are the only smartphones I have and will use. But this is not an acceptable situation, and I look forward to an update to this iCloud issue with iCal dropping repeating events from the calendars.

Sorry to have no solutions - but I feel that it is the responsibility of Apple engineers to provide us with the solution ASAP.

Feb 15, 2013 9:56 PM in response to Paleonx

I am also newly having this problem.


For me, it appeared after I accidentally deleted my main calendar from iCloud and had to have an Apple engineer restore it from a backup into the server. Now, my Calendar on my new MacBook Pro has all the data just fine, but my iCloud browser calender, my first gen iPad and my iPhone 4 don't show any of the recurring events. I, too, am in danger of making overlapping business appointments, which would be a huge problem.


For now, I've gone back to the old method of just syncing my iPhone and iPad calendars manuall with my computer, since I do that fairly often anyway and need them to be up to date. It's a big pain, though, so I hope Apple will act soon to fix it.

Feb 16, 2013 6:39 AM in response to Paleonx

The calenders on all hardward (iMac, macBook Air, iPad and iPhone) all appear to be updating any changes, but the iCloud calender persists in being useless. Does Apple EVER listen to its customers? I have already had one business appointment ****-up thanks to this unacceptable situation. Apple - get your act together! You may be the biggest company in the world, but you are no bigger than each individual customer. Ultimately we will go elsewhere if you don't respect us. Get off your butts and sort it - PRONTO!

Feb 16, 2013 7:52 AM in response to Paleonx

The issue appears to me (using 2 iPads, 1 iPhone, and a Windows PC Mozilla Firefox browser to view the www.icloud.com webpage) that the problem could be stated as follows:


1. iCloud is providing cloud support to my Apple devices as designed

Rationale: all three of my Apple devices are maintaining calendar data, both single and recurring events, consistantly (I have not conducted exhaustive tests to fully confirm this, but enough to convince me that

it is as I describe nor have I exhaustively confirmed that other non-Calendar iCloud services are as designed.)


2. The iCloud.com website interface is treating recurring events capriciously, changing time of start/end (to PST?) or deleting them altogether.

Rationale: my personal experiences and testing and those of other contributors to this discussion.


3. The iCloud.com website interface is treating single event Calendar items as designed.

Rationale: Again, my personal experience, though I cannot say that I have exhaustively confirmed this,

but I am satisfied that it is so.)


I have a telephone conference scheduled for Monday, 18 February with Apple engineering to discuss the problem. If you can clarify, add to or amend any of my findings as stated above or comment on the rationale

it may help me in focusing on the problem in those discussions.


Remember that there may be other related or unrelated problems obfuscating this issue, so try to keep

any input focused on the Discussion topic. If we can get that fixed, then other problems will be diagnosed

with more clarity.

Feb 16, 2013 8:37 AM in response to pdebrow

Regarding your item 2:

It is not capricious; IF YOU CHANGE one or more instances of a recurring event, but not all of them, icloud drops all other (unchanged) instances of that recurrning event.

As for Pacific Standard Time, that is something completely different, probably due to your own settings. (Look at your portable device and see what time zone you are set to, and what time zone you may have specified for certain events.)

Be sure Apple understands that the issue with events disappearing from icloud on the web is PREDICTABLE and REPEATABLE. They should be able to replicate the issue on their own devices and see events disappear from the cloud before their eyes.

And be sure to tell them this started on Feb 6. I can pinpoint the date.

Feb 16, 2013 8:46 AM in response to ApBear

I have also had this problem for about 10 days. I rely on the iCloud web interface for my calendars on my work computer (Windows, with no Outlook), so it gives me real problems. Since I can't rely on the iPhone (4S, iOS 6.1.1) either I'm thinking that I need to switch to Gcal if the problem isn't solved soon.


My Calendar apps on the Macs at home don't lose any items. My iPhone loses some, but not as many as the iCloud web interface. It's mainly recurring events where I have changed one single item as you all have described, but some singular items have started to disappear from both the web interface and the iPhone too. It's not the same items – e g I have two recurring events on February 21., one is missing from the iPhone and the other from the web interface. Some singular items the next weekend have disappeared from the iPhone but are seen in the web interface. Really weird!

Disappearing Events in icloud.com Calendar

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