Lightning connector broken off inside iPad?

I think that you have guys jerking the cord out by the cable instead of grabbing the base of the connector.

BTW, there is a piece missing in the photo, more evidence that it was jerked out by the cable.

This sleeve obviously went flying when the cable was jerked out of the connector.

You make a lot of general statements that you don't offer links to. In my experience, the cables that are carried on Amazon are rarely genuine Apple products, they are cheaper made knock offs. So yes, those cables are untrustworthy, but don't compare to the genuine article.

Occasionally, when you are dealing with millions of cables, there will be a lemon in the bunch and you or I may get the lemon. A cable that shorts would be replaced by Apple as long as it doesn't show abuse. And since you went there, here is the second photo at the bottom of the article to which you linked;

It's obvious that this wasn't some innocent mishap by a child, this cable connector has been abused!

BTW, here is my genuine Apple cablee that came with my iPhone 5, it is a year old, it goes with me everywhere, it is used multiple times a day for both my iPhone and my iPad and gets loaned to others. It is as pristine as the day it arrived, in spite of the fact that I have purposely tried to break the tip off a number of times.

Possibly the worst post I've ever read on these forums.

Anyway, to the OP, my connector just broke open right near the head for some reason. The wire is now exposed. I'm not pleased.

[Edited by Moderator]

What your 11 your old daughter is likely failing to tell you is how she was using the iPad with the cable attached and in her lap. The connector broke from shearing forces exerted from behind the connector.

I have two lightening connector cables and I have purposely tried to break one of them off with my bare hands and it can't be done.

I found a small screwdriver that fit along the side of the lighting pin, then I used a prying force to leverage the broken pin out of the female connector.

These are expensive devices. One should always be careful with devices that we depend on and cost so much.

That is a very sturdily built connector. It is impossible that it merely broke off inside. There would have to be abuse involved in my opinion.

Was it an original Apple connector? I bought a knock off on eBay, and the plastic housing pulled off, leaving the connector in the phone. I was able to remove it no problem, but it gave me a scare for a moment.

I have an iPad Mini, owned for 1 month. Same problem, when removing the lightning connection, the connector separated and remained inside the iPad Mini. When showing to The Apple Store Genius Bar, they said they had never heard of this problem, and told me it would be $220 to replace the device. This is absurd. I am a full in Apple ecosystem customer, but seriously questioning the recent quality, and lack of customer care for such an expensive purchase, and loyal customer.

Dah•veed - I disagree. Because the area to be gripped is so small, I think one could easily accidentally pull a little off center and break it in doing so. I also could see the housing coming off on an authentic Apple connector. I'm very careful with mine now. I like the old connector much better. I never had a problem with it, and even the original Apple lightning connectors sometimes don't connect properly and I have to flip one and try again.

I would use a tiny drop of super-glue on the tip of a small screwdriver to remove it.

Same thing has also happened to me. I also attempted to get the iPad replaced because it is still under manufacter's warranty but Apple wanted to charge me $220. I refuse to pay this when the lightening connector is faulty. Apple insists that there was physical damage to the iPad and won't replace it. The iPad is in preistine condition and no abuse or misuse to the iPad occured. Again, this is faulty equipment and Apple refused to anknowledge this. As a loyal Apple customer, the best they can do is say "oh sorry you are frustrated." Wow, how amazing. I am not a happy Apple customer and Apple customer service should be ashamed of themselves.

Exactly the same here! I'm so annoyed. I have to pay almost the same as new as replacement. Ashaming.

Just because "they don't want to open it". Do we have to sell it for pieces? Do we have to find an "alternative" technical service? I have a Mini I had an Air that lasted just 2 years and now this. I'll never buy anything else from the Exclusive Apple. This exclusiveness is always a problem when something gets wrong. Kind regards.

Are you sure? It's made in a way that the cap can be broken and get stuck inside the port. That cannot happen with a usb for sure.