Lightning connector broken off inside iPad?

It is not impossible. I purchased my ipad in may of this year. I was going to do the update this week and when I started to plug it in to charge it would not plug in. Looking closer I found that the adapter had broken off inside my ipad rendering it useless.. Apple refused to fix it without a fee of $299.00 as they called it abuse. I can tell you for a fact my ipad has not been abused AT ALL!!!!

I have an iPad Mini. The (plug) that you plug your charger into (on the iPad), is NOW in the iPad. Not the charger piece, but the plug part on the iPad is no longer visible. Are some of you saying that Apple won't be able to fix this?

Yes, that is what I am saying Summervilla. Apple does not agree that the lighting connector could be faulty. Unless you have the Apple Care, they will not replace it for you. You must buy a brand new iPad. At least that was my experience. The tech continued to insist that I abused the iPad and therefore would not replace it.

I could offer links to the Amazon reviews, but I'm not going to waste that much time. You are free to search for yourself. Amazon does sell the Apple lightening connector and it it is a genuine Apple product. And, just to clarify, the connector my daugther was using was the original, out of the box, connector that came with her iPad. It was not the replacement that I ordered on Amazon (that was for my iPhone 5 after the connector shorted out on me - which, by the way, was the original connector that came in the box).

I went to an authorized service center awhile ago to check my iPad who has a broken lightning connector inside of it. They couldn't pull out the part of the lightning connector stuck inside. Since they don't open iPad for repair, they advised me to call Apple hotline to request for free replacement. Since it is not defective but cannot be used because I cannot charge it anymore. Have to call their tech support tomorrow because they are not open for

Sundays. Praying that they will replace my ipad for free. If they won't replace it for free I rather go to the unauthorized technician who will open my ipad and charge me only @ $25 than to pay $425 for the replacement fee.

Ok, Here's the thing!

The lightning adapter end is obviously a faulty product!

The solution to all your problems, take a very fine bladed screw driver and slide it down the side of the socket and the end that has come off will spring out really easily, get an assistant, preferably an attractive one, to hold a light which will high light the end stuck in the socket.

If anyone one is unsure I could post a youtube video!

Good luck just saved myself a fortune.

I just got the same issue with my iPad mini. Seems like the apple service centre unable to rectify it on the spot and mention that this may not covered under warranty. Obviously the connector and the port itself is not reliable that should be recall and replace without any charges. I never had any issue before until that day it broke. Not even a year it couldn't stand normal usage.

Good eye, Dah•veed. That's partially why I took that particular photo. I know it was improperly treated, but it was unintentional. As I was told, this was actually a slip of the iPad while handing it from one person to another during a demo. The iPad was caught, but apparently part of the quick grab involved overstressing our small accessory device made with an Apple connector. The connector seems to have a weak spot right where the side indentations are.

And just a further note to any DIY fixers, I would NOT recommend using the broken cable/accessory and Krazy/Super glueing it back on in order to extract the broken piece because it may fit too well and the glue would be squeezed out the edges and end up gluing everything to the sides of the iPad connector hole!

I see that this is a relatively old post, but I was in the Apple store the other day and I went to look at the 5th gen iPod (I understand that it is a different product, but it uses the same connector) and I went to go pick it up, and the connector was already broken. Considering this was at an apple store, I would assume that it was a genuine cable.

I have the same problem went to unplug my lightning charger from my iPad 4 and it snapped in my hand. I did not use excessive force I pulled it out the way I always have this has to be a common fault and should be properly addressed by Apple as they want to charge me £250.00 pounds for fixing it

Just read most of this thread as I tried to charge my son's I-pad mini put the plug would not go in the socket and there appeared to be something blocking it.

Good news! tried the 'tiny screwdriver down the side' trick and something popped out the hole. The second surprise was that it was not the end of a broken connector but a grain of rice!

It all makes sense now, we found the ipad outside on the grass a couple of days ago, where he had left it for 2-3 days, in torrential rainshowers we have been having. Our clever au-pair kept it turned off but imersed it in a bowl of rice to soak up the moisture. next morning it worked a treat but had obviously got rice in its socket hole. Surely an ipad mini with 9 lives!

I only hope that someone else has rice rather than a broken connector!

RH

Just took my Ipad to the Apple store. Aparently in some cases (and mine being one of them) Apple replaces the Ipad. I would therfore suggest, if you are sure you did not abuse or seriously force anything, prior to poking around and possibly creating permanent damage, check with the Apples store first.

I'm a 48 year old professional photographer and I've worked with countless pieces of delicate devices, electronic or otherwise. Yesterday I went to unplug my 2 month old Ipad mini and the plug snapped off in the charging port.

I don't want to hear that I've done something wrong, that I've twisted it or stored it at the incorrect altitude or temperature. It broke. The piece of equipment is flawed, either in design or construction or both, and it's too bad that Apple won't recognize the defect and make it right. I'm going to pack this thing up and take it to the Apple Store with gritted teeth because I don't know what else to do, but I'm not expecting much.

Extremely disappointing.

Same thing just happened to me here with my 4th gen ipad. not only was there no abuse, but i work in a music studio - like Timothy, i'm very familiar with delicate equipment. Not just that but i take excellent care of all the cables in the studio. You're not allowed to touch cables here unless you know how to treat them nicely - none of them.

You do not drop a $7000 condenser mic and expect it to work.

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