Previous 1 2 3 Next 107 Replies Latest reply: Feb 13, 2015 6:24 PM by tekwerx IT
edubai Level 1 (0 points)

Hello everyone,



i just upgraded my airport extreme 5th gen and airport express (dual band) to 7.6.3 which is supposed to enable guest network extenstion..



my airport extreme is hardwired to airport express (set as bridged mode), eveything works fine with internet connectivity and roaming between the two since both are set with the same ssd name and wpa pass, i have enabled guest network on both to test the new update, which worked fine with airport extreme, then i went downstairs to test airport express guest network which didnt work.. i can see and join the network, IPs are set correctly exactly like airport extreme.


while testing airport express guest network i noticed that i can only browse google website or google search results, youtube website can be accessed too but it will not broadcast youtube videos.. any other website cannot be accessed thru airport express guest network..



since airport express guest network is providing a very limited access i tried enabling vpn on my iphone and managed to get full access with extremely slow speed.. can this be a bug on the firmware, did anyone find a solution???



iPhone 4S, iOS 5.1.1
  • twmayben Level 1 (0 points)

    I noticed the same thing.  Guest network has never been an option if you run your AE in Bridge Mode, so when the new update showed it as a selectable option I tried it out. Mine won't even successfully log in, so I'm wondering if the guest network in bridge mode is still not an option, but the firmware has an error that allows guest network to be selected.

  • Bob Timmons Level 10 (98,269 points)

    Been running an AirPort Exteme with new version of the AirPort Express for the past day with no issues at all regarding the extension of the Guest Network feature introduced in firmware 7.6.3.


    Have tested the AirPort Express connected to the AirPort Extreme using a wired Ethernet connection and also tested using wireless only.


    Everything appears to be normal. Solid connections at both 2.4 GHz and 5 GHz, no issues, same speed as the "main" network, etc

  • awhittall Level 1 (0 points)



    Can you expand on your setup? Do you have an Airport as your primary Internet connection (with Guest mode enabled)?


    I have several Airports in Bridge mode, but the primary router is 3rd party. I can connect to the new-featured Guest mode WiFi, but cannot get an IP address. I presume this should be expected, as there is no DHCP enabled.


    Is Apple using standard VLAN? Any other suggestions how to fully enable this?


    Thank you.

  • Bob Timmons Level 10 (98,269 points)

    AirPort Extreme is the main base station handlng DHCP and NAT for the network. Normally, I do not use the Guest Network feature of this dual band router, but decided to check out the new firmware.


    The AirPort Express is normally connected back to the AirPort Extreme via a wired Ethernet connection so it functions as a separate access point in a roaming network configuration.


    I tried out the Guest Network option in the new firmware on the AirPort Express and had no issues. Then, decided to try the Express out as a test connecting using wireless only. I moved it to a location that was about 30 feet and a few rooms away from the AirPort Extreme and enabled the Guest Function with no problems.


    I would not expect your setup to work with the Guest Network features, since you do not have an Apple router installed and functioning as the main router for the network. That would be the device that "creates" the Guest Network and other AirPorts "extend" it using either an Ethernet or wireless connection.


    Apple used VLAN for the Guest Network feature before and I assume that has been expanded somewhat with the new feature to extend the Guest Network option to other Apple routers on a network.

  • awhittall Level 1 (0 points)

    Many thanks for the update. My primary router supports VLAN, but in the absence of more details (from Apple) I doubt that I can get them co-operating.



  • twmayben Level 1 (0 points)

    To all who have replied: Are you running your AE in bridge mode? The answers I've read have mentioned DHCP, but that's not an option in bridge mode. My AE is set up with a static IP and runs in bridge mode; it's connected via Ethernet to my Uverse gateway, and the Uverse gateway has its wireless disabled. I can create, name, and password-protect a guest network, but nothing can connect to it.

  • Bob Timmons Level 10 (98,269 points)

    The AirPorts can now "extend" a guest network, but only if the main router is an Apple router that is configured to provide DHCP and NAT services for the network.


    If you have your AirPort in Bridge Mode downstream from the Uverse gateway, the "guest" network is not going to work...since the Uverse router is not creating a guest network....In that case, you are asking the AirPort to "extend" the guest network when none exists in the first place.


    Bottom line to extend a guest network, you must have an Apple router configured as the main router "creating" the guest network (Not in Bridge Mode) and a second Apple router to extend the guest network from the first.

  • twmayben Level 1 (0 points)

    Sadly, that's what I thought.  In previous incarnations of the Airport Utility, the Guest Network functionality was (rightly) absent when the AE was in bridge mode. Why this is is a selectable option in a non-working configuration seems like an oversight.

  • GuateMINI Level 1 (5 points)

    Thanks. This is my experience. You can set up Guest Network, but it doesn't work on my network that uses bridge mode to a Verizon router.

  • edubai Level 1 (0 points)

    i couldnt extend my guest network although i have airport extreme as the main router with airport express connected via ethernet in bridged mode. my setup is as follows:



    ONT>>apple router>>dlink 8 ports switch  DGS-1008D>> airport express



    everything works fine, my problem is guest network limited access :(



    @bob timmson


    did you connect them direcly without a switch?

  • k2Satellite Level 1 (0 points)

    I have the same issue ISP>Extreme Router > Cisco 8Port Switch > Bridged Express.  Limited Internet access connected to express guest network.  Apple's website doesn't even load.  I changed the names of the guest network on each device instead of giving them the same name.  I had 3 SSID's with different passwords; normal, Guest Extreme, Guest Express.  It was easy to switch between all 3.  If you connect to the normal network or the guest extreme it would connect out fine.  if you connect to the Guest Express you would get nothing.

  • edubai Level 1 (0 points)




    Exactly, it doesnt work.. i spent 3 hours checking wires and resetting everything .. but still guest network with airport express doesnt work (only google website works & email & google search results pages & google news pages) !


    i have verified my airport extreme is set as the main router (NAT & DHCP) ... WAN port connected to ONT, and my switch is connected to both my apple router 1st port and airport express wan port.


    for now my airport express guest network is switched off, until apple releases a firmware update to fix it !

  • Bob Timmons Level 10 (98,269 points)
    did you connect them direcly without a switch?


    Simple bridge mode modem > AirPort Extreme providing DHCP and NAT > Netgear 8-port Gigabit Switch > AirPort Express......flawless so far


    Also tested


    Simple bridge mode modem > AirPort Extreme providing DHCP and NAT >>>(wireless) AirPort Express....flawless as well

  • edubai Level 1 (0 points)

    tried them without a switch nothing changed !


    one more point : my airport extreme 5th gen is US ver

    and airport express dual band is Europe Ver..


    the only difference between them is supported bands... can this be the problem?

Previous 1 2 3 Next