Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 5 calls failed

Has anyone experienced problems with their iphone 5? For some reason I keep getting "call failed", problems appears to happen during phone call converations and most of them appear to happen when you try to dial a phone number, press call and the phone returns a message back to say call failed.

I've checked with the network provider and I have a 4 bar signal strength, only to be told that most of the time my phone has dropped the call and not the network. Even if you see a signal bar on the phone, does not mean to say your connected to the network provider. I have a call logged with Apple and my Network provider and I'm surprised to see that the two providers are not welling to bang there heads together to fix the problem. Apple support have been helpful to a point, my call has been escalated to Apple's Engineering Team but they dont even know how to fix it. Instead I'm getting useless questions being asked.

It appears to me that the same signal problem with Apple's previous handset still exists on there iphone 5. I've checked with various friends who are on different networks and they too have the same problem. One friend had already started to look at Samsungs S3 as it appears to have none of these issues.

I've lost faith in Apple's abaility to resolve this issue. I also decided not to purchase iPad with 3G as a result of this issue.

If you have any ideas on how to resolve this issue, that would help!

PS Does anyone know how to go about making logging a complaint with Apple?

iPhone 5, iOS 6.1

Posted on Feb 9, 2013 2:08 PM

59 replies

Feb 28, 2016 1:04 AM in response to BMW iPhone

I've been trying to make a call for the last 3 hours and no luck. The response was "Call failed"

So, I've been reading all the post here, and doing all the things you say, but when I got to this one, I realized my phone was on "automatically". And the city is Cupertino, because I am in California, and it is grey. You cannot set the time manually, because I am in the same time zone as Cupertino. By the time I finally could make the call was 1:00AM, the person was already sleeping, and the voicemail came on. So, your tip probably could not work for me, since I had my phone in that mode.