Can't open Messages without getting "An internal Messages error occurred."

I uncheck iMessage on my iPhone

Why would you do that?

Delete your AppleID from Messages, then add it back.

Do as the dialog prompts: contact Support and find out what's wrong with your account. That's not a problem I can solve.

Hi crustyjuggler,

One of the reasons Apple suggests starting your Own thread is that sometimes similar looking symptoms are not the same problem at all.

Samistar is getting a completely different alert message from the app's failure to log in to the iMesages server than you are.

The chances are your Serial Number is Missing.

Go to the Apple Icon Menu and select "About This Mac"

This has a line about the current OS

Click this Line twice (once to Build Number and again to Serial Number).

If it is missing you will need to visit either a Apple Store or Apple Authorised Service Provider and have it replaced.

EDIT

If the Serial Number is presetn then Download and Install the COMBO Version of OS X 10.8.2 if you are updated that far.

9:13 PM Sunday; February 24, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Message was edited by: Ralph Johns (UK)

Thank you for the info Ralph and sorry if i hijacked with a different problem. I did just try the combo along with everything else and still no dice on the macbook pro. I don't think i have anything left to try so i'll have to rely on the ipad and phone for now.

Thanks anyway..

Hi,

When you delete and Apple ID from the iPhone it does tend to warn you that "You will be unable to use the Apple Id anywhere" (within iMessages).

However I have not found it removes the Apple ID from the Mac version of Messages.

As Linc has already says it is time you use the Contact Support button.

Basically your Apple ID can be flagged not to be accepted in iMessages and only Apple through that link can sort it out.

7:49 PM Monday; February 25, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Have you looked to see if the Serial Number is present ?

7:55 PM Monday; February 25, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Yep

Build is 12C60 and the serial is present also. It's definately the right username as password as it briefly displays a ticked phone number (my iphone number) and 3 email addresses i have registered under messages for both ios devices. Then it all flashes away and i get that error processing registration box..

I welcome anything else to try..

combi install. check

date time and time zone. check

Correct user login. check

host file in etc/. check

HI crustyjuggler,

In System Preferences > Network > Advanced Button > DNS tab

Add a Public DNS server such as 8.8.8.8 or 8.8.4.4 run by Google.

IT seems that sometimes a ISP's DNS server can't seem to "find" the Apple server involved in iMessages.

7:43 PM Wednesday; February 27, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Worth a shot, but still the same error message.. I did a restart of both the app and the computer (the new DNS has registered) yet still the same outcome. I do appreciate your help on trying to nail this though. It was fine until the original 10.8.2 update. I've even tried an OS install over the top but nothing changed, it's really odd, i wanna try and avoid a fresh install as i can't believe it should come to that.

Anyway, i welcome any other ideas.

All the best

Si

Hi,

Can you create another Mac User Account (System Preferences > User and Groups) if you don't already have one and try the app from there ?

8:05 PM Thursday; February 28, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously