"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows 7 64bit

I was promted to upgrade to the new itunes version today (11.0.2.26), but wish I never had as the previous version worked just fine!! I have been unable to install the new version and keep getting the message about there being a problem with the Windows Installer package. I tried following the instructions on this support pages on removing all Apple programs but that didn't work either!! I have Windows 7 64 bit and am close to throwing my PC out of the window!! Quicktime will not re-install correctly either...

Any suggestions will be most gratefully received 🙂

iPod classic 160GB (Late 2009), Windows 7, 64 bit

Posted on Feb 24, 2013 3:05 PM

32 replies

IanEvs79

Level 1

15 points

Mar 23, 2016 4:25 PM in response to AuntieT

I think the problem is that there is something wrong with the Apple Software Update. I tried to install the new version of iTunes earlier, and I had this error come up, but after a bit of investigating, I found that if I re-installed the Apple Software Update, then iTunes loaded correctly.

annaweez

Level 1

8 points

Oct 12, 2016 5:47 PM in response to gregproulx001

THANK YOU SO MUCH!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows 7 64bit