MS office 2011 powerpoint freeze

Sally,

There is another thread regarding this question. Look above your entries to find an entry by "BetterAlternative" to connect with that thread.

The folks over there seem to have identified the problem as being connected to an MS Update. Either MS Update #14.3.2 or the one after.

I just did the three page MS Office removal (not as bad as it sounds!) and then the re-install. I only allowed the 2012 MS Update and nothing for 2013. I don't have a second display, so I can't confirm that this works until my next presentation, but others have confirmed it seems to work...

GS Klivans

Update #14.3.4 has been released today. Can someone confirm that this update fixes the bug ?

http://www.microsoft.com/en-us/download/details.aspx?id=38830

I was having the problem on my 11" MBA. I installed 14.3.4 yesterday and worked on a PPT in presentation mode for a couple of hours and it seems to have solved the problem.

M-

I am testing now, but after 35 minutes in show, PPT is still responding to commands from the keyboard and remote. Looks like 14.3.4. fixes this problem FINALLY!!!

I am still having problems using PPT 14.3.5 (freshly installed from original ISO) and Apple 10.8.3.

I am continually having to force quit PPT and restart, which is a pain. Is this a business platform or not.

Mac and MS let's work togther and solve, otherwise I need to go back to my PC :-(

Javaguy 39,

Sorry it took so long to reply, but I was waiting to test PowerPoint at a presentation with a second display to be sure that the "freeze" problem is gone.

I just did two full-day presentations with a second display and had no problems with my PowerPoint software.

I had previously fully removed PowerPoint (using the three page instructions...not as bad as it sounds) and then did a new re-install.

I have also installed the last two PPT updates recommended by Microsoft and my problem seems to have been resolved.

Hope this helps,

GS KLIVANS

GS, I am fully updated on MS PPT updates (14.3.5) and OSX and I am still freezing. On Weds I was presenting on a single screen and the PPT frooze, I had to restart the machine.

I have tested fonts, all test fine, I have tested and addressed any disk permissions, and have removed extraneous slides in the master template. The sides are graphic heavy but I never had this isues on a PC. Some decks were and are over 30MB and the app freezes if I move an elements up with keys, and even when I add a couple of sentaces in a text object.

Any help would be greatly appreciated.

You need to uninstall office; then reinstall it and run the updates.

It is a pain but really doesnt take that long. It will work after that.......

javaguy39 & missusmccallum,

I think "missus" is right. You probably have to completely uninstall MS Office and then do a re-install. That is what I did. I think you have to completely remove the "evil" that one MS Update did to the program.

There is a link to another thread posted by "Better Alternative" earlier in this thread that leads you to a set of instructions (three pages) for a complete MS Office uninstall. Here is that link:

https://discussions.apple.com/thread/4804874?start=45&tstart=0

The only other issue might be that you are using an Air???

GS KLIVANS

I've got a MacBook Air and it still works.....

javaguy39,

I can make this a little less painful and save you a few steps. Here is the direct link to the MS Support page that describes in detail how to uninstall MS Office.

http://support.microsoft.com/kb/2398768

GS KLIVANS

missusmccallum,

So much for that theory...

GS KLIVANS