Same problem when I called Apple, I had to ask for a level 2 tech right away since the first person had no idea what I was talking about when I said I wanted to uninstall the recent 2006-003 update and her accent was very difficult to understand since I have a slight hearing problem.
Anyways, I am new to Mac computers, I am a long time Windows and Unix Admin, and multiple flavors of Linux for certain services. We were told we had to buy these Imac machines because we were bought out and the new company said we had to use macs, because everyon that does printing uses macs, I begged not to get the intels because of having to use Rosetta, but they would not listen, I almost quit over the ordeal since I was basically threatened and told to keep my mouth shut.
Regardless of all that, I am the one working countless overtime to get these Imacs working again. I ran into the problem when I did the 2006-003 security update. I tried an archive install which would not even finish, kept hanging on iweb. So I did an erase install, then installed Indesign CS2, and did not install the version cue, since I was already aware this was a problem. I then started updates one at a time, and tried created a PDF after a restart after each install. I did the quicktime install 7.1 first, worked no problem, and could make PDF's still, I did the 10.4.6 update and rebooted tried to make a pdf with acrobat and system hung. Restart in safe mode and remove the cache from library\caches\ and then reboot and as soon as I open acrobat the system hangs. Everytime I remove the cache I can then reboot normally until I open Acrobat.
I have noticed in my short time with Apple, that when something does not work, all I hear is that "well that isnt our problem, you should call adobe" or whoever the other program is. The plain simple fact, is that adobe is not the only program having problems, apple remote desktop is also having problems, and safari, and others, just search the message boards and you will see, but Apple refuses to resolve the issue, but if you dont install the update, then your system is open to security problems.
The fact that I can not just uninstall a secuirty update is unbeleiveable. The Apple level 2 tech told me that MOST updates including all security updates could not be uninstalled, you either had to archive or erase install the system to go back.
I think the Apple OS is great, but they should test products with their largest vender, Apple before putting out these intel Imacs, or security updates that cause problems. If Windows did this, Man everyone would blame Microsoft right away, but if it is apple, you end up with a apple community that is so defensive they will just say, well its not our fault its the program. Well guess what, a system without any programs is not very useful.
This whole mindset that I get from the other plants that windows crashes and I hear them joke about the blue screen of death and garbage like that is rediculus. I havent seen a blue screen since windows 98, until after the apple update that gave me the blue screen, and all the talk about how insecure the windows machines are. They are only insecure if an admin doesnt do his job. If he allows users to be administrators or doesnt do any updates for 6 months. I have numerous windows machines on this network and they run flawless, no virus, no spyware, no problems. 5 Windows servers, and 25 linux boxes running as thin clients booting to a windows XP remote desktop. I have had to tell people how to restart their computer since they forget and leave them running constantly, of course, I network boot them and restart for needed updates, but they forget how, because XP is solid.
So, sorry for the rant, but basically this is not acceptable for Apple. They need to fix their product and take responsiblity for problems, if they want to gain market shares above what they have, they will run into the same problems as microsoft, and they will be forced to make there machines run with certain required programs.
So, does anyone have a fix for this problem, besides dont use acrobat or dont install updates?