Red Dwarf, good for you. At least someone is getting this iMac intel to work. I unfortunately, could not and have exchanged the iMac for a G5 tower. There were just too many issues with too many problems and the lag issue with CS running on roseta well, that's unacceptable on a brand new machine. Sure i could upgrade to 2gigs of ram but that's a joke... because CS2 ran quicker on my G4 that was bought in 2000 with only 533Mhz and 768Ram.
What makes things worse, and this is what really caused my head to spin like in the Excorcist, when returning my iMac I was told they wouldn't refund my RAM upgrade (i upgraded the iMac upon the recomendation of the salesperson from 512 to 1gig). And the manager refused to even hear my side of the story which in a nutshell is... i was told that there would be a "little lag" running adobe cs2 and was told that a Ram upgrade would help. To make a long story longer, I wasn't told that i wouldn't be able to install things like Version Cue and that Acrobat would be unstable and that Bridge would unexpectadly quit. Had i been told that, and had the salesperson been more knowledgable, I wouldn't have bought the iMac in the first place. And now the store refused to refund the Ram upgrade, so after a week of trying to get that iMac to work, wasting time on hold with Apple and Adobe, missing deadlines with clients, and having my reputation and recomendations from those clients tarnished, i now get stuck with a $100 ram upgrade for an iMac (that i don't own anymore because i'm on a G5 now) NOT TO MENTION, that i didn't even get that RAM back and probably wouldn't have gotten it had i not went back to the store and asked why i didn't get the refund for Ram or at least get the Ram card itself back.
I understand business is business. I run my own business... but there is a thing called fairness and I am not getting that from apple right now. If this were my mistake, i'd live with it. But i shouldn't have to pay for poorly trained sales people and unresponsive store managers.
Red Dwarf, if your machine is running well, use the heck out of it until your first two trial weeks are up, because if any problems after that, not even Moses himself would be able to get able to part with the money you payed them. I should also mention, that the restocking fee (10% in US Apple Stores) was only waved when i mentioned that i would like to purchase a G5 after returning the iMac. Come on, fair is fair. Apple rolls out the red carpet when it comes to sales... but where's the honor when they make a mistake.
Just sharing my past week and a half of **** so others won't go through the same... Designers, Illustrators and Artists, if you need a computer do your and iMac intel may not do what you want. Stick with the Power Macs.
Good luck to all!
