iphone 4s wifi option disabled.

Hi there,


My iphone 4s recently decided to disabled its wifi option. How do I enable it back?

iPhone 4S

Posted on Mar 9, 2013 6:43 PM

Reply
40 replies

Apr 15, 2013 1:05 PM in response to William Rivas

My wi-fi option is also greyed out on my 4S, and has been since the 6.1.3 update. I've reset the network settings, reset all settings, and done two full system restores but the problem persists. The wi-fi networks in question (home and work) perform fine on other devices.


Now my carrier (AT&T) says they're going to reduce my data usage speeds because I'm relying too much on the 4G network, and strongly suggests I switch to wi-fi whenever possible. 😠


Any other ideas to get wi-fi enabled again?

Jun 28, 2014 11:44 AM in response to hwml28

Follow these steps to resolve the issue:

  1. Restart your iOS device.
  2. Make sure that airplane mode is off by tapping Settings > Airplane Mode.
  3. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
  4. Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.

If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.

Apr 17, 2013 11:41 PM in response to hwml28

I'm having the same issue. It started off a couple of months back when my iPhone4s internet connection tend to be sluggish and connecting to my home's modem was very difficult and had to rely very much on my 3G connection.

Yesterday the wi-fi went off totally. I've already did reset network setting, but it didn't work. About to do the reset all setting but after reading chairsee's remark, I didnt - not yet anyway.


Any suggestion? Is this a one off thing or a global phenomenon?

Apr 21, 2013 11:35 AM in response to M. Usman Tariq

Thanks for the suggestion, Usman. I tried it twice but it didn't work for me either. Both times the wi-fi button came back to life for about 15 minutes, then greyed out again.


I took my phone to the Apple store and was told my best bet is to (pay for the privilege to) upgrade to the 5, even though the problem is clearly with the software, not the hardware. Um, no thanks.


Rizwan, I don't know if this is a global issue, but since I've been searching for a solution over the last couple of weeks, I've seen several threads with hundreds of users reporting this same issue. The bigger the threads got, the angrier the tone, and they've all since been mysteriously deleted (the ones I was tracking, anyway).

Apr 21, 2013 6:48 PM in response to chairsee

Chairsee, I had my wi-fi briefly last weekend but it cant connect to any of my modems at work and at home. When I did the Network reset one more time, it greyed out again and ever since. I have yet to conduct a full reset which I dont think would help after reading most of the posts here and elsewhere.


Its getting increasingly frustrating especially some of my game apps relied solely on the wi-fi connection.

Apr 29, 2013 11:01 AM in response to hwml28

Hey guys, I found another option that may work for some of you: http://johnharperjr.blogspot.com/2013/02/iphone-gray-wifi-of-death-solved.html


As for me, I'm tired of dealing with this and other annoying issues Apple refuses to fix or that are related to their anti-consumer "our way or the highway" business philosophy. I'll be replacing my 4S with the HTC One or Samsung Galaxy S4, as soon as I can figure out which one I like better. 😀


Good luck!

Aug 22, 2013 5:22 AM in response to hwml28

I have the same problem, and a hard reset(restore to factory setting and set up as a new phone) did not fix it. I have 2 months left on my Apple Care + so I will be taking it in today(appointment) to see if they will replace it for free as a warranty issue. I started having this problem about a month ago, but I have not taken it in till today because I wanted to wait till school was over to try and hard reset.

Aug 25, 2013 9:06 AM in response to hwml28

Hi,


I am another person who has the same issue. Wifi is disabled and greyed out. Strange of Apple to not answer to these critics and issues. Obviously its a global problem and a big issue for many whom Apple has ruined their phones for. Least they can do is to answer and start solving this issue. Its obviously a software issue and the problem is very serious. So i must say that I am very disappointed with their service mindedness and especially this update 6.1.2.


Apple you must fix my wifi which you have destroyed and meet tjese critics.


Br, ahomik

Sep 13, 2013 6:31 AM in response to hwml28

Hi guys i had the same problem iphone4s version 6.1.3 and i was able to fix it by putting the phone in the refrigerator for a couple of minutes turned off and then Bang back to normal, so far so good ill let u know if it goes back. Now apparently this is not a software issue but hardware the phone gets heat up near the wifi antenna so it turns it off. Why does it get heat up, dunno i guess over use, hot weather or plce over an allready hot surface like my laptop! So yeah just let it cool for a while near the AC or just in the fridge for a while! :)

Sep 13, 2013 7:19 AM in response to Bregna

I'm not sure that's an Official Apple Resolution, heh. If you do not have Apple Care +, I would not resort to that, as taking the phone to freezing temperatures(outside operating temp) can void your warranty. It would be especially important not to allow any moister into your phone when freezing, otherwise the condensation that occurs post freezing could fry some electronics.

Sep 13, 2013 8:24 AM in response to hwml28

I too... am having the exact same problem. This appears to be done on purpose. The Wifi switch is suddenly greyed out? I mean, we all have enough experience with Apple products to know that when something is greyed out, it's disabled. This appears to me, like an admin feature being exercised, but by whom? And for what reasons? Switching to Andriod peeps... the simplicity was cool for a while, but the lack of support and the Go "F" yourself attitude from the Apple store employees has boiled over for me. Take this thread for instance. Here we are, on the Apple official forums, and not a single tech or admin can jump in and explain? or help?


The first post of this thread was on March 9th, APPLE... HELLOOOOOOO!!! ANYONE HOME?

Oct 24, 2013 5:39 AM in response to hwml28

Wife went into the store today after booking a time slot.. They exchanged the handset and admitted they have a bug regarding the wifi.. But will only exchange handsets if it is within the warrenty. Otherwise you need to pay for a replacement..... Even if its a bug !! *** Apple, if its a known issue / bug then its a software issue and should be replacing all handsets that are faulty regarding this issue

Dec 7, 2013 9:20 PM in response to hwml28

Had the same problem arise. Looks like a software issues as after a restore (Erase All Settings & Content - last resort) the welcome install screen highlighted available wifi networks and connected to my wifi. Then the restore kicked in and once this had completed the wifi was greyed out. I am travelling abroad and need wifi - or get killed on roaming data - and getting a new phone probably wont help if my restore pushes out the same config and issue. Thoughts appreciated.

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iphone 4s wifi option disabled.

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