Can't connect to Juniper VPN

My Mac OS version is 10.8.3 now. The java version is 7.


I found after upgrade to 10.8.3, I cannot connect to the Juniper VPN network as shown below, it's stuck in the loading componnents page:User uploaded file


Does anyone has the same issue?


Thanks!

MacBook Pro, OS X Mountain Lion (10.8.3), Java 7

Posted on Mar 17, 2013 4:48 AM

Reply
17 replies

May 21, 2013 12:00 AM in response to kinas.liu

Guys!!! It worked... After what Cesar and arunabh said, if you get a message like i did..


I tried these scripts from a forum..in the terminal

sudo rm -Rf /usr/local/juniper /Applications/Network\ Connect.app ~/Library/Logs/Juniper\ Networks


and this one


sudo rm -Rf /Applications/Network\ Connect.app

sudo rm -Rf /Library/Frameworks/net.juniper.DSApplicationServices.framework

sudo rm -Rf /Library/Frameworks/net.juniper.DSCoreServices.framework

sudo rm -Rf /Library/Frameworks/net.juniper.DSNetworkDiagnostics.framework

sudo rm -Rf /Library/Internet\ Plug-ins/net.juniper.DSSafariExtensions.plugin

sudo rm -Rf /Library/Widgets/Network\ Connect.wdgt

sudo rm -Rf /usr/local/juniper

sudo rm -Rf /private/var/db/receipts/net.juniper.NetworkConnect.bom

sudo rm -Rf /private/var/db/receipts/net.juniper.NetworkConnect.plist

sudo rm -Rf ~/Library/Preferences/ncproxyd.plist*

And reinstalled Network connect!! And it worked!!!

Jun 12, 2013 5:40 PM in response to smile1211

I just had the same problem as smile1211...


His solution worked for me. I'm reasonably confident it had something to do with either a corrupt file or a bad config.



sudo rm -Rf /usr/local/juniper /Applications/Network\ Connect.app ~/Library/Logs/Juniper\ Networks

This effectively did an uninstall of the app, which I'd already done.



sudo rm -Rf /Library/Frameworks/net.juniper.DSApplicationServices.framework

sudo rm -Rf /Library/Frameworks/net.juniper.DSCoreServices.framework

sudo rm -Rf /Library/Frameworks/net.juniper.DSNetworkDiagnostics.framework

sudo rm -Rf /Library/Internet\ Plug-ins/net.juniper.DSSafariExtensions.plugin

sudo rm -Rf /Library/Widgets/Network\ Connect.wdgt

And I think this is removing app dependencies, so maybe there could have been corruption there...


But this looks like config:

sudo rm -Rf ~/Library/Preferences/ncproxyd.plist*



After removing all that stuff, a reinstall via my employers VPN portal worked like a charm.


Thanks!

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Can't connect to Juniper VPN

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