iPad can't connect to App Store.

This can also happen if there is an app update that was left pending. You can see this if you go to updates and there is an App where the progress bar is not moving. When this happens the best solution is to find the App on your device ( outside of the App store app ) and tap on the icon. This will induce the app to continue the download. After the App finishes loading, you should have full access to the App Store once again.

Thanks, AndreasMalthe! Your solution finally worked for me.

I am using iOS 7.1.1 on my iPad. I was not able to connect to the App Store or iTunes. Here are all the steps I tried before yours worked:

1) I set the date forward a year then tried to sign into iTunes. I still could not sign in.

2) I set the date back to automatic. I still could not sign in.

3) I used Reset > Reset All Settings. I still could not sign in. NOTE: this still remembered my Wifi connection and password.

Then I read your post and used the Reset > Reset Network Settings. After my iPad restarted, I had to select my Wifi network and enter my password then I was finally able to login!

Immediately upon updating to iOS 11, I had this same incredibly frustrating problem ("iPad can't connect to App Store"). After 20 hours of vain attempts to fix the problem, including 10 factory resets and conversations with 10 different Apple tech support people, someone at a local Apple Store finally figured out a solution:

1) Plug the iPad into a Mac.

2) From iTunes, do a backup, then do Restore (to factory settings).

3) After the iPad restarts, set it up as a NEW device. Do not restore from backup.

4) Now here is the most important part. When the iPad asks you to enter your apple ID, do NOT enter any ID. There is a fine print option at the bottom of the screen that will let you continue to the main screen without entering an Apple ID. If you enter an Apple ID when the iPad starts up, you will go right back to "iPad can't connect to App Store".

5) When you get to the main screen, open up the App Store. This time it should load properly.

6) Download any app you like. When the App Store asks you to login, now it's OK to use your Apple ID.

7) Restore from backup.

This bug in iOS 11 caused me so much hassle that I am not updating any other devices to iOS 11 -- once around the block was enough. I hope the solution above is helpful to other people.

So First off I had this problem happen to me a few times. The best way I have found to fix it is.

Settings> iTues & App Store> Username> Sign out... Hard Reset your Device and wait to a count of 5 before turning it back on.

Then once you have restarted your iPad. Go to Settings> iTues & AppStore and Sign in. This should fix it. If not Please Refer to the team at apple.

This took me some time to figure out but it works every time I have had this issue.

Open Settings, then go to General >> Date and Time. Switch the Set Automatically option to Off, then set the date one year ahead. Try to open the App Store again, and if you get another error message, go back and correct the date by switching Set Automatically back to On. Now you should be able to connect with no problems.

Hi,

I had the same problem as you but I managed to fix it by doing the following:

1. Fully turn off your ipad

2. Turn your ipad back on

3. Go to settings> general> restrictions> at the top it will either say enable restrictions or disable restrictions - if it says enable restrictions you will need to talk to apple bout the code - if it says disable restrictions, click on it, type a pin code in, then re-enter the pin code so you will be disabling the restrictions.

After that it should work, if not please reply!

Hey Vahraz,

I have a sugestion if you have not already fixed the problem..

I had the exact same problem, just go to General - Reset and then Reset til Network conections.

Vola - problem solved (:

Regards M

Do you use a VPN? I had a similar problem last week and after trying everything suggested, I went to Settings>General>Profiles and cleared the VPN profiles. No problem getting into the App Store and getting mail updates after that.

You can always restore you VPN settings afterwards.

The Complete Guide to Using the iTunes Store

http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/

Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

Best Fixes for ‘Cannot Connect to iTunes Store’ Errors

http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

This works for some users. Not sure why.

Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.

 Cheers, Tom 😉

I'm just wondering why I had to do this in the first place? I had a 64gb and traded it in for the one with more gb and I never had to go to settings and do this "time switch thing" with the 64gb ipad. Could there be something wrong with my new ipad? Also both we're new... Like why I had to do this on this ipad but not other one. Is it a hardware or software issue? Should I go get another ipad since I just go this one today? Maybe apple didn't install things right on this ipad? Will I have to fix more things on it?

Idk just opening up a brand new ipad and having something already WRONG with it makes me frustrated and discouraged. Idk if I can trust the apple ipad product since it seems to have so many glitches... Also the screen was flickering when I was downloading new apps is this normal? Also I touched one app in the App Store and it opened up the one above it as if I were clicking the one above it when I didn't... It only happened once..

Idk I'm just scared these problems are just a SIGN that I have a BAD IPAD. ?????

I tried all above mentioned: reboot iPAD, remove VPN, reset all setting, changing date and time, restrictions on but nothing happened. "Cannot connect iTunes & App Store" still remains! Any other ideas?

When you sign out of the iTunes and App stores try not signing back in to it right after, power cycle your iPad then launch the App Store and see if it connects if it does then sign back in and see if it occurs again.

I tried signing out, reboot, signing in. Did not work.

I tried resetting all settings as suggested. Did not work.

Setting the date a year ahead, signing in the app store and then setting the date back to the correct time WORKED. Simple. Thank you @9thoma!

Merci bc AndreasMalthe for your suggestion.I resolved my problem, actually an app had hanged up when iTunes tried to update it before. I found the app, closed it and after that i could sign in to iTunes.

My story: unable to connect to iTunes Store from iPad or MacBook Pro. All the above suggestions failed to resolve the problem for the iPad. This was using my iPhone with WiFi Personal Hotspot as network. Because the Apple Knowledge Base article on the subject focuses almost exclusively on network issues, I decided to try our network at work, instead of the iPhone. And voilà! worked like a charm, on iPad as well as Mac. So apparently there's something squirrelly going on with the iPhone network connection -- even though all other types of network access seem to work fine.