iPad won't connect to the App Store at all. It's not my wifi because iPad mini works just fine. I have tried changing the date, hard reset, logging out then logging back in, and still nothing! Any ideas?
iPad, iOS 6.1.3
This can also happen if there is an app update that was left pending. You can see this if you go to updates and there is an App where the progress bar is not moving. When this happens the best solution is to find the App on your device ( outside of the App store app ) and tap on the icon. This will induce the app to continue the download. After the App finishes loading, you should have full access to the App Store once again.
On my iPad the problem was that the clock date/time was not being set automatically, and so was actually set to a date in 2017. Setting it back to the correct time and date instantly restored access to iTunes.
I just fixed this issue for a work colleague.
I went to Settings > App Store and then signed their apple ID out. I then tried the app store again and we could now see the app store as normal.
I restarted the device holding down the power and home button for 10 seconds, after restarting I went back to Settings > App Store, signed his apple ID back in and he could see the app store as normal.
Going to Settings > General > Reset > Reset Settings first. Then go back to General > Reset > Reset Network Settings. Allow your iPad to reboot, then connect to your wifi again and reopen the App Store. It should prompt you to login and it should work this time.
I tried this and it worked. Not sure the hard reset was necessary but I think the signing out of iTunes/app store and signing back in was what fixed it. The hard reset doesn't change anything just the same.
THanks
I tried soft resets, re-configuring the time, and erasing the iPad entirely - but nothing worked.
My solution was to reset the country which the app store was configured to. I switched mine back to the USA store. Afterwards, log out of the app store on your iPad via Settings and then log in again. I got a system message saying that my apple ID only works for the USA store and it transferred me to the app store immediately. Worked right away.
I was looking for answers to this problem and found this forum.I have tried all of the "fixes" mentioned above and I still cannot connect!Is changing the date really an answer to the problem?
Given that the OP was written in March 2013 and this is still an on going problem I am yet again very disappointed with Apple.Surely they are aware of the problem?
Has anyone ever had an actual human response to a question about this?
I assume Apple are losing money due to potential customers not being able to access their App Store? does this not bother anyone at Apple?
Does Google Play have the same problem because I am seriously considering an Android system real soon! I have been a loyal customer for a long time and things like this are very very annoying.
If someone from Apple stumbles across this forum could they perhaps provide an answer to all of the questions above mine?
Thank you very much.
I Read and read and read suggestion after suggestion. I tried signing in and out. Then I read your suggestion of powering down and rebooting before i tried signing in again AND IT ACTUALLY WORKED. THANK YOU!!!!🙂🙂😁
I just got off the phone with Apple and it seems to be a hardware issue :( At least it's still under warranty
Try this: Settings>General>Reset (At the bottom of General)>Reset all settings.
It worked for me.
Good luck!
Thank yo for this simple, yet entirely effective fix.
Worked for me too. Thank you. Nice and simple!
or just try all of the above several times randomly and then all of a sudden it works again. Beside that I have no clue which option now really worked: tnx!
it worked fo me, thanks.
Worked like a charm!
it works!!! Thanks very much. I was frustrated a few hours ago because it won't work I wanna break stuff.
iPad can't connect to App Store.
