Previous 1 2 3 4 Next 54 Replies Latest reply: Feb 14, 2014 10:45 AM by andylew0
andylew0 Level 1 Level 1

As title iMessage not sending pictures since update. It will send text format,I have tried all I can via the forums with no success. iPhone won't send pictures over my 3G pr wifi connection so must be a problem with update. From reading the boards and online it seems a problem apple are willing to sweep under the carpet. I have turned off face time iMessage and rebooted. Checked my mobile number messed with router settings and reset network. Any ideas people ?

iPhone 4S, iOS 6.1.3
Reply by tcsm_nz on Mar 21, 2013 6:48 PM Helpful

Looks like Apple have fixed the issue :

Reply by Quziesue on Feb 14, 2014 9:40 AM Helpful

not sure what carrier you are using but i use straighttalk and had same is how i resolved it


1. delete any profiles you have saved settings>general>profile  delete if you see profile there if not go to step 2

2. turn on wifi (my internet was also not working)

3. open safari

4. type

5. download profile

6. turn off wifi

7. turn off phone

8. turn on phone


my internet and pictures worked after this, any user, any carrier, no issues....hope this is helpful!

All replies

  • diesel vdub Level 7 Level 7

    Is MMS enabled in Settings > Messages?


    What happens when trying to send pictures?  Any errors?

  • tcsm_nz Level 1 Level 1

    Yep, I am having the same issue after upgrading to 6.1.3....can send iMessages with TEXT but as soon as I try to send a photo via iMessage I get "Not Delivered". I can recieve photos via iMessage without any issues.


    I can send photos fine as SMS/MMS, but my carrier changes me for this.


    I have an iPhone 5.

  • andylew0 Level 1 Level 1

    Yes MMS enabled it tries to send and just as it finished I get error "not delivered"

  • A.Adryan Level 1 Level 1

    I'm also having this issue

    Sending images through iMessage is something that I do often.

    I love Apple and I have multiple iProducts, but the lesson that I learned from all this:

    DO NOT UPDATE IOS RIGHT AWAY. These updates appear to cause other regressions.

  • JacqG Level 1 Level 1

    I'm also having this issue...all started happening after I did the software update! My husband has been trying to troubleshoot by going through all the message settings, but nothing is working. He's been seeking out forums and found out I'm not the only one. After message send failure I can send via email but that's about it. Texting photos and video to contacts who aren't on iMessage works fine, only iMessage messaging is having the problem! Apple, please resolve this issue ASAP!

  • Hutchinshouse Level 1 Level 1

    Same issue here. Can text fine, pictures error out "not delivered". Ipad 3 running 6.1.3

  • Ziggs75 Level 1 Level 1

    Yup, add me to this iMessage problem list too.  It seems to be isolated to the iPhone 5. I still run an iPhone 4S and it's working fine.


    I can send pictures via iMessage over iPad and both my Macs, and my 4S but not with the iPhone 5.  Regreting doing this update now!


    Been playing with my settings for several hours now and still no success.

  • vaggelis.m Level 1 Level 1

    i have the same problem too

  • tcsm_nz Level 1 Level 1

    Looks like Apple have fixed the issue :

  • andylew0 Level 1 Level 1

    Yip seems ok now cheers.

  • Ziggs75 Level 1 Level 1

    Yup, I am working now too, thank you all!

  • MRPATR1 Level 1 Level 1

    @tcsm_nz I click on that link you supplied in the hopes of it leading me to the holy grail for this fix but it goes to a non interactive support page with the header "Apple Services, Stores, and iCloud" and listing the different applications. I'm obviously missing something as I don't see anything on this page referencing the problem or solution to this very annoying iMessage issue as a result of the iOS 6.1.3 update

  • diesel vdub Level 7 Level 7

    There is no iMessage issue in 6.1.3.  There was an iMessage issue (affecting mostly the 4, 4S, and 5, across all iOS versions shortly after 6.1.3's release) but this was not specific to the iOS version on the device.  That issue has since been resolved.


    The link provided is not a fix, it is merely Apple's system status page.  Not sure why any intelligent human being would think it is a fix, read the link provided.

  • MRPATR1 Level 1 Level 1

    @diesel vdub 1st off, no need to insult a person's intelligence. The question is very genuine, and it is being asked across all forums by people all over the globe.


    I have to ask how the iOS release, Quote:- "was not specific to the iOS version on the device.  That issue has since been resolved" when clearly it only occurred after the update to iOS 6.1.3 and it is not fixed. If it is who and how was it done? That information would be more useful than throwing insults. Anyone I have spoken to who have not yet updated to the new rev of iOS have no issues, but all those that have do.


    The post with the " "link indicated that a fix had been given and from the comments that followed showed that people had followed whatever instruction was given and that it fixed the problem.


    So, as you seem to have all the answers, kindly advise on what the fix is so as I and all the others can resume using iMessage to send picture messages.

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