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iMessage not syncing between Mac and iPhone

If I send an iMessage from my iPhone, it will send it no problem. When the other iPhone user responds, it will send their response to my iPhone and Messages app on my MacBook Pro, as it should, but if someone iMessages me without me making first contact, then my iPhone will not receive it, but my Message app will. All account info (Apple ID, password, etc.) between the two apps is correct. I'm running OSX Mountian Lion 10.8.3 on my MacBook Pro and I have an iPhone 4S running iOS 6.1.3. Any help is greatly appreciated. Thanks!

iPhone 4S, iOS 6.1.3

Posted on Mar 20, 2013 7:49 PM

Reply
102 replies

Mar 9, 2016 12:11 PM in response to old_girl

Hi,


As a Starter for 10 as it were mine looks like this:-

User uploaded file


Below the end of the Screen Shot is Send and Receive then

SMS/MMS options

MMS Messaging

Show Subject Field

Character count

Blocked


Then Keep Messages history

Filter Unknown Senders


Followed by Video messages settings.

So...

iMessages is on and then SMS as an option is also On (so that you can SMS to non Apple devices and other sorts of phones

The Apple ID is added so that the Number and Apple ID are linked.


The iPhone is joining the LAN (In Settings > WiFi)

The Mac is using the same Apple ID

At this point in Yosemite and later with iOS 8 and later the Text Forwarding option appears.



User uploaded file

8:11 pm Wednesday; March 9, 2016


 iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

May 3, 2016 10:52 PM in response to h5c8h

Here are some problems I faced with when I was trying to set up Text message forwarding between my iPhone 5S and MBP 2015 with newest OS at May 2016. I'm going to note it down here for you guys and for me for future use if we stil get into this frustration.


1. Text message forwarding option disappeared after turning off then on iMessage option.

My solution: reset the iPhone.


2. Unable to receive and send text message from MBP:

My solution:

On iPhone: Go to Setting > Message > Send & Receive. Then uncheck all the email and phone number. After that, recheck all of them.

On MBP: Access Message, go to Preferences > Account > Uncheck Enable this account, then recheck it.

Reset both 2 devices.

> Launch Message on Mac again.

> On iPhone: go to Setting > Message > Text Massage Forwarding, in which, switch on the slider has Mac name (there are possibly more than 1 slider if you using multiple of devices with same Apple ID) then wait for the confirm code from Message app on Mac.


Here is how I solved my issues. I hope that it may work for you guys.


Honestly, I was really frustrated with these crappy issues like this every time I updated iOS or Mac OS.

Not only text message forwarding, there is also Bluetooth connection (device not in range alert while both devices placed next to each other with Bluetooth on). Been searching for solution for this for hours but I still has no clue. Hope there is someone can help.

May 4, 2016 12:59 PM in response to Ngoc Khac Phan

Hi,


2. Unable to receive and send text message from MBP:

My solution:

On iPhone: Go to Setting > Message > Send & Receive. Then uncheck all the email and phone number. After that, recheck all of them.


The Bit I have changed to Bold text and italicised cannot be done.

The iPhone number is always On (ticked) but greyed out which prevents user interaction.

Only the "Start Conversation From" item can be unchecked.



On MBP: Access Message, go to Preferences > Account > Uncheck Enable this account, then recheck it.

In some cases this will be the answer as changing anything on the iPhone will not effect the Mac.


Reset both 2 devices.


If you mean the Mac should be Restarted then this on it's own can be enough is some cases.

How to Reset NVRAM on your Mac - Apple Support could also be a fix if that is what you meant be "reset".


User uploaded file

8:59 pm Wednesday; May 4, 2016


 iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone and an iPad (2)

May 17, 2016 3:10 PM in response to h5c8h

This has happened to me often. Easy Fix.


In Settings on the iPhone go about 5 sections down, and Messages should be the 5th row down.

turn off iMessage, then turn it back on. It will take a minute to turn back on fully, but then authenticate your account with an other device, and it will ask you if you want to begin using iMessage and FaceTime with your phone number, then it will all be sync'd up again.

Jun 22, 2016 8:52 PM in response to crumbbun

I had this problem too using 10.11.5 and ios 9.3.2 (as of writing, these are all current). My solution was similar to crumbbun's but I thought I would post since they tried a few things and was not sure what it was that fixed the issue. For me signing out of Message on my mac, closing the application, reopening message and signing the account back in, closing the application against, and finally reopening reset everything and now I'm getting all my messages again. Hope this helps everyone else

Jul 29, 2016 5:02 PM in response to h5c8h

Turning iMessages off and on again in my iPhone settings fixed the problem for me.


The link between the phone number in an iOS device and the iMessage account on that device usually happens automatically, e.g. during setup of an iPhone, and usually only has to happen once. While they are linked, your other iMessage devices can “see” and “use” that number.


Under certain circumstances (and for good reasons[1]) the number may unlink from the iMessage account. When you go into the Preferences for “Messages” on your computer, you will no longer see the phone number listed under the sources.


To fix:

  1. On the iPhone open the “Settings” app then the “Messages” page.
  2. Turn off the “iMessages” switch.
  3. Wait for a few seconds, or exit the page then go back into it.
  4. Turn on the “iMessages” switch. You should see some notices over the next few seconds about “Identifying” and/or “Authenticating”
  5. Accept the link from other devices.


On your computer and/or other iDevices, you will be prompted if you want to allow a new number and a new iPhone to be associated with your account. You should say Yes/OK to allow the link on every device where you get the question. Yes, I know it is your same number and your same iPhone but for whatever reason[1], they got unlinked. The old link is gone, not broken, gone. You have to accept it (again) from another device that is signed in to that account.


[1] For obvious reasons, an iMessage account and phone number should only be linked while there is an active device authenticated to that iMessage account, that currently also contains an active SIM with that phone number. Privacy not withstanding, the ability to receive an authentication code or reply to an SMS at a given number is now widely used to secure financial and email accounts. A phone number is equivalent to identity for many apps, websites and services.


A service provider authorizes a SIM to use a number when activating it. Possession of an activated SIM as evidenced by its presence in the phone authenticates its use, and thusly the associated phone number. Providing the username and password for an iMessage account as happens during iPhone setup authenticates access to the account. The link between the two is authenticated by an entity with simultaneous authentication and access to both.


Even if you don’t remember doing something that could have broken the link e.g. a SIM swap, there may have been an account change, or suspension, or reactivation, or setting change, or a failure, or a reset, or a power loss or a reboot - even a bug - somewhere that destroyed the link. Just turn the setting off and on again. It shouldn’t happen often.

Jul 30, 2016 1:09 PM in response to arizonace

Hi,


I will point out you are replying to the Original Poster 3 years after they asked the question.


The tread has covered several related areas since and some of them are later in time that the Original set of posts



User uploaded file

9:09 pm Saturday; July 30, 2016


 iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone and an iPad (2)

iMessage not syncing between Mac and iPhone

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