"this code must be redeemed on an iOS device" error in Configurator

Does anyone know what this means? I cannot seem to get this paid app (VPP codes downloaded and installed) to push to the Supervised devices. This is the only error I see in the process. Devices can be supervised just fine, it is just paid apps that are not working. iTunes account is authorized with the same account I am using on the iOS devices. App was purchased with a seperate VPP account but that is what Apple recommends. Ideas anyone? Is anyone using Configurator??

iPad, iOS 6.1.3, Client is on 10.8.3

Posted on Mar 21, 2013 11:53 PM

35 replies

BMelz

Level 1

0 points

Mar 22, 2013 10:26 AM in response to danny de dios

I resolved it by just entering the code and it worked.

Apple must have fixed the issue on their end.

Mar 22, 2013 10:28 AM in response to BMelz

entering the code were?

Mar 22, 2013 10:42 AM in response to danny de dios

working now. apple must have fixed it on their end. 🙂

Mar 25, 2013 3:33 AM in response to danny de dios

It started working for me too... Fixed by some bod within Apple one assumes.

NVPSTech

Level 1

0 points

Mar 25, 2013 5:44 AM in response to CEF Systems

Still not functioning for me just yet.

I've tried reauthorizing iTunes, redownloading the app IPA, reimporting the spreadsheet, and redownloading a fresh copy of the code redemption spreadsheet.

When you import the codes into configurator they still list "Must be redeemed on an iOS device" in the redemption code list.

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"this code must be redeemed on an iOS device" error in Configurator