Do not attempt speaking to an Apple "genius". Yesterday in Reading I had man named Daniel who told me this was a common problem with the iPhone 4 and the new upgrade (basically this upgrade breaks your phone. But, if you are willing to pay £150 Apple will replace it with a refurbished phone).
Asked this "genius" how Apple can break a phone (that I have looked after immaculately) and then ask me to buy another one, when all I want is a phone that worked perfectly until Apple broke it?
This "genius" then proceeded to tell me that he had a "special trick that ONLY genius' were able to do"
> He restored from factory settings (after I had told him I had done this 3-4 times in 2 weeks).
I have always defended Apple when others have said what a money grabing company this is... I have always pointed out that every single person has at one point used a device Apple created or Steve Jobs was behind (the mouse, the digital camera, Monster Inc etc etc), but after being so discriminated against by an Apple "genius" who clearly thought I was too female to understand how a device worked... I am strongly rethinking the purpose of Apple (they belittle the very people they orginally sort as their target audience: graphic designers / programmers / engineers).
I am giving them one last chance to prove that this "genius" is not a true representation of the future of Apple