ios 6.1.3 WIFI problem

Hi! I just got a new Iphone 4s back from repair, a new replacment phone. So I updated the hardware to the new IOS 6.1.3 and after that I cant activate my WIFI, the WIFI button is greyed, so the WIFI is unavailable. So what should I do? Send my 3days old Iphone to service agian or what? I personaly think it the new IOS 6.1.3 so please help me

iPhone 4S, iOS 6.1.3

Posted on Mar 22, 2013 2:17 PM

Reply
598 replies

Jun 29, 2013 7:57 AM in response to johndgarz

Yes, I recomend you to follow this step by step guide to remove the logic board, don´t be afraid, it´s not that hard. Just keep an eye on those flex cables, I had to replace one 😐

http://www.ifixit.com/Guide/Installing+iPhone+4S+Logic+Board/7283/1


I just took a picture to show you what area I heated up. This is the wifi chip (actually a sticker on the chip but you can leave it alone)


User uploaded file


I had to do it twice, first time I was too scared and only heated it up for about 20 seconds. The wifi worked for only an hour and then greyed out again. So I disassembled it again and heeated it up for about 1,5-2 minutes and it was really, really hot. I wondered if it ever will power on again but on the other side - 211 EUR repair was too much and and an Iphone without wifi is almost useless to me.


If you decide to try it out, let me (us) know if it worked.


Edit: Some kind of "proof pic", taken 4 Minutes ago.

User uploaded file

Jul 1, 2013 5:57 AM in response to EmBee82

I tried something similar to your recommendation, but did not take apart phone. I live in a hot desert climate. Left phone in sun for 20 minutes, nothing too lose as I will need to get a new phone soon. Too hot to pick up. The screen showed temp fail safe & wouldn't turn on until cooled down. Once cool I reset network settings. After that wifi & BT worked. The next morning they still work. We'll see how long this works for. I still believe this has been affected by software patch, but tied to either a pcb manufacturing issue that is affected by heat or errata that puts the IC in a corner lot area of defect that was triggered by the software upgrade. This also could be tied to the way the IC was bonded inside the package of the wifi/BT radio chip. Again something tied to a marginal spec that has been affected some way.

Will update if anything changes.

Jul 7, 2013 5:34 PM in response to PatricJuel

rhh1's method also worked for me.


I left my phone in my hot car for approximately half an hour.

I waited five minutes for it to cool down, then reset the network settings (settings>general>reset>reset network settings). Wifi now works fully!


Hopefully this is a permanent fix!!


I was trying to pick up wifi at a hotel & my phone wasn't finding any networks, so I tried turning the wifi off (to reset it). Then I turned the Bluetooth on, thinking that I would turn it off again and reset it. It ended up getting stuck searching for a network for hours, and I had to reset my entire phone to turn that off. Once the Bluetooth had finally shut off, the Wi-Fi button was greyed out and I hadn't been able to turn it on since. I've been searching for a solution for days and come across many people who have had the same problem. I was beginning to be concerned that it was unfixable. Hopefully this method will help others too!

Jul 14, 2013 5:45 PM in response to PatricJuel

Hey Apple...I am having the same problems as all these other people. It started a few days ago when I finally upgraded to ios 6.1.3. My phone worked perfectly until then. I am so disappointed there is not a fix for this. I can't use my wifi or bluetooth anymore, which is a massive inconvenience I am going to have to find a solution to. I had been hoping my phone would last more than a year and half since I paid so much for it. Please fix this! I own so many of your products and am really hesitant to buy more after this. I loved that phone.

Jul 14, 2013 7:27 PM in response to Joly.Winters85

Joly.Winters85: Most people upgrading their iPhone 4S to the latest and not-so-greatest version of iOS no longer have any warranty left. The fact that Apple's update breaks its own devices, forcing users to buy new ones, is shady at the very least. Either Apple has become too big and arrogant to care, or it's a deliberate action designed to make people buy more of their products.

Jul 15, 2013 5:25 AM in response to PatricJuel

Just an update. Phone still works fine since I heated it July 1 & restored wifi/BT. Did not take apart. just a word of caution. I put it in sun screen down. There is risk of creating other damage by heating it, but, at this point I was ready to get a new phone & had nothing to lose. Phone was out of warranty & the "genus" at the apple store had run a diagnostic & deemed the phone having a hardware issue & wouldn't spend any further time on it other than say it would cost $200 to replace. Still believe it is a marginal manufacturing issue, either in transmitter chip itself or interconnect triggered by changes in firmware with upgrade. Will be interesting to see if this "fix" will last the test of time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ios 6.1.3 WIFI problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.