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iOS 6.1.3 battery issue

23089 Views 45 Replies Latest reply: Dec 4, 2013 8:53 AM by Lawrence Finch RSS
  • Malc7921 Calculating status...
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    Apr 11, 2013 6:51 AM (in response to Lawrence Finch)

    With complex systems, even minor updates can have unexpected results I areas they are not supposed to affect.

     

    As I said, prior to 6.1.3 I had not had an issue, others may well have though but this is not a slight drop, its a degradation comparable to the battery having being abused over the 16 months of its life so far (which it has not been, all equipment I own is carefully looked after).

     

    Certainly there was not an issue for me with earlier iOS 6 releases, or I'd been using my phone a lot less and never noticed.

  • Lawrence Finch Level 7 Level 7 (24,500 points)
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    Apr 11, 2013 7:00 AM (in response to Malc7921)

    Malc7921 wrote:

     

    With complex systems, even minor updates can have unexpected results I areas they are not supposed to affect.

     

    As I said, prior to 6.1.3 I had not had an issue, others may well have though but this is not a slight drop, its a degradation comparable to the battery having being abused over the 16 months of its life so far (which it has not been, all equipment I own is carefully looked after).

     

    Certainly there was not an issue for me with earlier iOS 6 releases, or I'd been using my phone a lot less and never noticed.

     

     

    Ah, but prior to 3.1.3 I didn't have an issue either. But 3.1.3 killed my battery life, until I fixed it. And prior to 4.1.2 I didn't have an issue either, and again I had to fix it. And if you don't want to live with the problem you have with 6.1.3 you will have to diagnose it and fix it, because Apple won't (except that if you call them or visit an Apple store they will use the Nuclear Option - restore the phone as New and don't restore your backup, which WILL fix it).

  • fzero187 Level 1 Level 1 (0 points)
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    Apr 11, 2013 7:45 AM (in response to walsin)

    i complained to apple that my 4 month old iphone 5 was constantly draining battery life as experianced by many of you here and they said they would send me a replacement, today it arrived and it is on ios 6.1.2 (10B146)

    should i update that or is it the 6.1.3 update that was killing the power?

  • theEugefromOz Calculating status...
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    Apr 17, 2013 12:41 AM (in response to fzero187)

    My issues started with an upgrade to 6.1.3 on my iphone 4s as well - no other changes. It seems to happen when Im on wireless and mine is used with exchange/mobile me. One thing I notice is that the phone gets HOT, which seems to indicate the phone is doing some work

     

    This was ok on 6.1, I think I noticed it once on 6.1.2 but really no issues prior and I don't install a lot of apps (I think one in the since 6 came out).

     

    It's happened last night at home - right to drain. It's happening now at work where I'm down to 35% and I go home iwth 70+% on a normal day of use.

  • Ahamkara222 Calculating status...
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    Apr 17, 2013 12:04 PM (in response to walsin)

    I upgraded my iPhone 4 to IOS 6.0.1 and my problems started. Ever since, any app, including the "Settings" and Phone" apps crash. Sometimes they stay open awhile, sometimes they crash upon opening. Also my battery drains 1% every 1-2 minutes. I never encountered these problems before. Have updated my firmware ever since the 6.0.1 update, and nothing fixes the problem. It's not a "ADD IT AS A NEW PHONE" issue. Done that already. Factory reset, tried restoring, tried it as a new phone, but the Firmware is still there, so the problems persist. Removed everything from Multitasking, removed email accounts, installed all the apps from scratch, and the phone still drains like a mofo. Thinking about getting a different phone since Apple won't fix these issues. NOT AN APPLE PHONE THIS TIME! Word of advice to Apple, DENY MICROSOFT EMAIL FROM EXCHANGING. If that is the issue, just don't allow that till the problem is fixed. If you want, you can use my phone to find the problems.

  • xMert03 Calculating status...
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    Apr 25, 2013 1:55 PM (in response to walsin)

    I have an iPhone 4 , its gear , but  when i lock my phone the lock screen sound comes after 3-5sec when i updated to Ios 6.1.3 ,and my battery life drains quick i hate that al time plugging in to charger  and please realase the IOS 7 or iOS 6.1.4 or whatever

  • Lawrence Finch Level 7 Level 7 (24,500 points)
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    Apr 25, 2013 2:22 PM (in response to xMert03)
    1. You are not talking to Apple. You are talking to other users
    2. There is no problem with 6.1.3, and a new version will not fix whatever issue you have. There is a problem with YOUR PHONE. And you will have to fix it yourself by following the advice in this and other message threads.
  • Jon.CRAS Calculating status...
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    Apr 27, 2013 10:42 AM (in response to Lawrence Finch)

    1. We know we are not talking to Apple.

    2. Saying that this is a problem that only occurs on a phone to phone basis is absolutely ludicrous. This has turned into such a widespread problem that even if it was on a phone by phone basis, it's needs to be fixed. By Apple. In another firmware update. SOON. I work many concerts and I simply can't have my phone dying on me at random. I took my phone in back in Januray to get a defective battery replaced, the issue that I'm having with my phone because of this firmware update is twice as bad as having that defective battery and it's aggravating like you wouldn't believe. I'm in the process of downloading the 6.2.1 ipsw so I can downgrade (and lose a large amount of data) because Apple seems to be ignoring this.

  • nvabill Calculating status...
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    Apr 28, 2013 8:02 PM (in response to walsin)

    Ok here's the deal, I have an iPhone 4S and it was absolutely perfect before ios 6.1.2 and then ios 6.1.3.  Now I have terrible battery life.  Nothing else except the ios update has been changed on the phone.

     

    Apple has messed up and needs to fix it, plain and simple.  I won't even waste my time calling Apple because they will just deny it like they have with other problems I have had in the past.  They are supposed to be such a great company but their deniability to problems is bull#@!$!

     

    NUFF SAID!

  • nvabill Level 1 Level 1 (0 points)
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    Apr 28, 2013 8:04 PM (in response to KiltedTim)

    Means absolutely nothing to those of us experiencing a battery life problem since ios update!

  • tjmoff Calculating status...
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    Apr 29, 2013 6:07 AM (in response to Lawrence Finch)

    I threw a fit and got a very nice Customer Service rep that agreed to replace my wife's 4s because of this issue.  Got the new phone and restored it with the back up from my wife's previous 4s and set it up the same way, no push, BT, wifi etc. and bam, works great.  6.1.3 on the new phone and it easily lasts 2 days again with moderate usage.  Again, I used the backup created from the phone we turned in that would die in less than 8 hours.  The new phone, a direct replacement from apple, restored with that backup and running the way my wife wants with notifications email etc., is awesome again.  Can you explain this?  I followed all the tips here prior to getting it replaced.  Restored the phone as new and let her run it "bare", no apps at all, no email accounts just what it comes with from a factory reset and the battery life improved by 2 to 3 hours, it now lasted 8 hours if she didn't use it, instead of 4 to 6, but it had nothing that made the phone fun or useful.  The new phone has phenomenal battery life, again.  I have an Iphone 5 and never seemed to experience the same issue, though I do feel it has had a small effect, but not very noticeable and I can live with it. 

    I don't know why the new phone works well and the old phone did not, I just know that after the update 6.1.2, the phone was almost useless.  Even if it is possible to fix it by uninstalling apps and turning everything off, that isn't why we all bought iphones in the first place! 

  • sim5728 Calculating status...
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    May 19, 2013 6:14 PM (in response to walsin)

    This is a joke, had no problem with my Ipad 3 prior to IOS 6.1.3 could watch movies, play games and read comics for hours got through 12 hr shifts at work watching about 4 movies on some days and playing music for about 45 mins - 1 hr on my way to work and again on my way back, installed 6.1.3 and what do you know battery life ***** a few hours if im lucky and the powers gone got to charge it 2 - 3 times a day lucky if it will last 3 hrs talked to a apple rep over the phone who got me to restore it as a new ipad and it worked for maybe 2 days then all of a sudden back to normal battery was as bad as when I first installed 6.1.3 so eventually went to a apple store they took a look didnt even bother with the battery life issue I noticed everytime I mentioned it they would change the subject about something else eventually my ipad was swapped due to some problems in the diagnostic info got my ipad home and thought ok must have been a hardware problem updated a brand new ipad to 6.1.3 what do you know same again and it aint hardware no way a brand new ipad would have that problem im annoyed by the fact apple has not taken any steps to fix the problem after people have spent so much money on apple products and chances are it will be my last if apple dont fix the problem very soon I cant even take my ipad to work anymore because it can no longer last a 12 - 15hr shift which it did very well before the update.

  • bass93 Calculating status...
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    May 23, 2013 3:10 PM (in response to KiltedTim)

    Well, I never had any problems on iPhones after IOS upgrades untill 6.1.2. / 6.1.3 I dont have an Exchange Account, I have Location Services permanently off, I use WLAN at home rarely only, all settings are totally restrictive. My point is why should I pay € 599 here for a device that starts to drain its battery and my nerves after an OS update? With anwers to the issue in Internet telling me to turn off the features I payed for in order to have a somewhat longer battery life - accidentally after an Update? With an answer to restore the phone without restoring a backup, then whats the backup for? A battery loss of 7% after a 12 minute phone call? Is this an iPhone or what? Are those Updates tested beforehand? And if its not the Update then what is the answer? To troubleshoot Apples mistake or a timebomb? Where is the fix by Apple? Ok, I will take the time and troubleshoot the little thing, hope it will help. I love this phone but I got my doubts now as we say here. Good luck to everyone.

  • Lawrence Finch Level 7 Level 7 (24,500 points)
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    May 23, 2013 3:21 PM (in response to bass93)

    It has nothing to do with the update. Look at my message further up the page. This problem can occur at any time, with any version. You will find posts "Well, I never had any problems on iPhones after IOS upgrades untill 5.1". "Well, I never had any problems on iPhones after IOS upgrades untill 4.2". "Well, I never had any problems on iPhones after IOS upgrades untill 3.1.3" And likewise for every version that has ever been released. And the only one where it really WAS the version was 2.1.

     

    No, don't turn off features. Find the app that is stuck in a loop and kill it. Turning off features will not solve the problem.

  • Peter_725 Level 1 Level 1 (0 points)
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    May 24, 2013 6:41 AM (in response to walsin)

    HOW DID IT WORK WITH ME?

     

    After reading several posts, I did almost everything... But now it seems that my iPhone 5 is much better... After an iOS restore from iTunes, then an iCloud backup restore for the data, and turning OFF the 3G, everything is OK.

     

    Maybe just turning the 3G will do the thing. If not - do it as I did and it will work for sure!

     

    I think that the problem was with the early update 6.0.smth.. that fixed Japanesse cellular problem... I am from Bulgaria, but I think that the problem is the same worldwide!

     

    You can see my battery status:

    photo.PNG

    Hope it works for you, too!

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