Apple Event: May 7th at 7 am PT
It's a macbook air A1370, iOS 10.8.3. The build-in camera is not working. Both Facetime and photobooth show that the camera is not connected. I checked the system info, under the usb session, the build-in camera is there. I followed some posts and reset the SMC, not helping.
What should I do?
Any help is greatly appreciated!
MacBook Air, OS X Mountain Lion (10.8.3)
Off the phone with Apple just now, and again, they refuses to fix or acknowledge the problem.
I just found this: http://support.apple.com/kb/TS5216
Apparently a known problem, except by their own technical support.
Just got the software update to fix the problem. They fixed is very well this time - now my system says that there is no camera on it at all, for any application. Apple is just going downhill big time when it comes to quality control and customer service.
It turns out to be a software problem, I think. After I applied one update on the OS, the problem is gone. It was a couple weeks ago. Forgot the exact update. But the problem is gone now. Thank you all!
I had the same issue when I did the upgrades that were available.
When I restarted the MacBook and it was sorted out
I have restarted a few times, and now did a system reset. When I go to system information, it says that there is no camera installed.
My issue with the camera was resolved a few weeks ago but i see that Apple released an update "again" to fix the camera problems and other things too. (see screenshot attached)
Give that update a try, it might just be the one that would finally resolve this problem 🙂! Let me know if it worked
That is the update that I applied yesterday morning. The hardware then lost any knowledge of a camera for any apps, even Apple apps (e.g. Facetime). I did several restarts as well as a couple of resets, but no luck. I spoke with an apple tech and we reinstalled the O/S. I then reapplied the update and now the 32 bit apps recognized the existence of the camera, but did not actually operate it (screen stayed black). After a couple of shut downs, little by little, the full functionality seems to have returned - this is a good thing.
Now, if only I couple get the WiFi issue resolved!
Thanks! This worked instantly!
THIS WORKED!! Thank you so much. Saved me a trip to the apple store
Thanks!!
THIS is the only answer that worked for me. Thanks so much for posting!!
camera not working for macbook air
