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Level 1

14 points

Printing cannot be executed because a printer supported by this software is not installed

It looks like a Canon issue and I have already sent them an email about it... I just wondered if anyone else as recently seen this issue?

* MacBook Pro (Early 2008)

* Mac OS 10.8.3

* Canon Easy-PhotoPrint Ex 4.1.6

* PIXMA MG6220 Printer

When launching Easy-PhotoPrint Ex, the software: "Printing cannot be executed because a printer supported by this software is not installed."

Easy-PhotoPrint Ex 4.1.6 has never been able to recognize my printer under 10.8.3. .. wifi or USB. ONLY

Easy-PhotoPrint Ex 4.1.6 works normally on an older MacBook under 10.7.6 using wifi.

The printer is recognized by the system and will print normally both using wifi and USB, using virtually every software except for Easy-PhotoPrint Ex.

I looks like an Easy-PhotoPrint Ex / 10.8.3 issue -- oh and I just did an erase and restore of the OS this morning - the only 3rd party re-insrtalled is: Easy-PhotoPrint Ex 4.1.6.

Has anyone else seen this issue recently ?

MacBook Pro, OS X Mountain Lion (10.8.3), Canon Easy-PhotoPrint Ex 4.1.6

Posted on Apr 7, 2013 5:50 PM

25 replies

loephatt

Level 1

0 points

Jan 29, 2014 1:15 PM in response to Helen2424

That's great to hear.

Happy it worked out.

:-)

pal4321

Level 1

0 points

Mar 1, 2014 8:44 AM in response to cmoore55

Thanks much. Helped big time! Used your solution for Mavericks,MX922 and cd popped out while I was writing this. (-:

Juggy

Level 1

0 points

May 15, 2014 10:29 AM in response to cmoore55

Still valid! Many thanks for posting the solution!

OS X 10.9.2

Canon MG6200 Driver: 10.89.1.0

Easy-PhotoPrint EX v4.5.0

Aug 31, 2014 8:54 PM in response to cmoore55

Great answer and help. Thanks!

Aug 31, 2014 8:55 PM in response to cmoore55

Great help. Thanks!

JuryDuty

Level 1

0 points

Sep 1, 2014 7:03 PM in response to cmoore55

Thank you! Just to add, this solution works for the Canon MX922 also.

Nov 17, 2014 10:20 AM in response to PAHU

You are a star. I have been despairing with my first Apple computer for a few weeks. It seems half of everything I do is like pulling teeth. You have alleviated one more issue. Many thanks.

Dec 13, 2014 5:43 AM in response to PAHU

Thank you! This was driving me nuts when dvd printing stopped working after upgrading to Yosemite and reinstalling all the canon software.

Sep 4, 2015 11:06 AM in response to PAHU

Thank you so much!

PJeannet

Level 1

4 points

Nov 2, 2017 6:06 AM in response to PAHU

The fix sounds so easy! My new problem is my Preferences option in the software is not available for selection. The printer is connected to my MAC and prints fine in other software. Help??😢

Printing cannot be executed because a printer supported by this software is not installed