Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 5 keyboard not appearing

Since the iOS 6.1.3 upgrade my iPhone 5 has been failing to display the keyboard when it's needed. Last night on a web page that required a login, I could select the field but no keyboard appeared. Long press didn't show the paste buttons either.

I thought maybe it was a glitch with that website, so reloaded a few times, no joy. I have been able to send text messages OK up until :

Today, I want to send or reply to a text message and no keyboard is popping up.

If I compose a new message I can select from my contacts but there is no way to type a name or number into the To field. And when I have entered a name, I can't type any message.

I rebooted the phone and the keyboard is now appearing when it should (both the website and SMSs) but this is hardly convenient. I'm worried it will happen again and again and again...

Is this a bug in iOS, a random thing that sometimes happens (never happened to me in either my iPhone, iPhone 4 or iPhone 5, before now) or just something weird that nobody else has ever seen?

It looks like this :

As you can see, no keyboard!

iPhone 5, iOS 6.1.3

Posted on Apr 13, 2013 9:59 AM

Best reply

ChrisJ4203

Level 10

230,389 points

Posted on Apr 13, 2013 10:04 AM

Try a reset on the phone. Hold the on/off and home buttons together until you see the Apple logo and then release. After the phone restarts, see if it works.

Sorry, I missed where you said the reset fixed it. It is probably a random act, however there could be something wrong with your iOS, a file could be corrupt. If it continues, you can try a restore, first from a backup. If that doesn't correct it, then you can try a restore as a new device. See this support document about restoring iOS software http://support.apple.com/kb/HT1414

Message was edited by: ChrisJ4203

View in context

17 replies

Feb 20, 2016 6:27 PM in response to Nrahc

Hi..I experience the same problem with yours. I was about to restore my iPhone 5 back to its original factory setting but i made back-ups first. I copied all the pictures first on my mac computer and deleted after. When i checked on message app again, i noticed that the keyboard is back to normal. There must be something on the pictures stored on my iPhone that is causing the disappearance of the keyboard. Did it successfully without resetting my iPhone..

Feb 13, 2017 4:58 AM in response to Gunnar Arne Konijn

It is the interaction with a Bluetooth device; in my case, a Joby shutter for my iOS camera. Turning it off solved the problem.

iphone 5 keyboard not appearing