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All replies
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Helpful answers
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Apr 20, 2013 7:00 AM in response to inwBobby jesterwylde,★HelpfulGo to expresslane.apple.com and choose 'itunes', then ' iTunes store'
Select your topic ( billing and account or something like that) and then ' can't purchase in store'
continue and send an email to iTunes store support, this is not a technical issue but an issue with your account.
The itunes store support will look into it.
Hope this helps
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Apr 21, 2013 3:41 AM in response to jesterwyldeby inwBob,★HelpfulDoes not work the other way again.
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Jul 1, 2013 8:12 PM in response to inwBobby gail from maine,Hi inwBob,
Go to this link:
http://www.apple.com/support/itunes/ww/
Select your country, then follow the instructions for filling out an iTunes Support request. That's all we can tell you - we don't know why you need to contact iTunes Support - you just will have to if you want to get any further with this. We are just users like you, so if iTunes says to contact iTunes Support, then that's who you need to contact....
Cheers,
GB
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Aug 25, 2013 10:35 PM in response to gail from maineby HatesApple,★HelpfulI have this same error. Very frustrating. Apple more user friendly than Windows? Ha. Account is set up. Credit Card valid no expired. Ipad is garbage without apps. It shouldn't be this difficult for the ipad to tell me specifically what the issue is. HatesApple.
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Aug 30, 2013 10:48 PM in response to inwBobby Hoesey,★HelpfulMine doesn't even say "Purchase could not be completed" it just says "For assistance, contact iTunes Support at www.apple.com/support/itunes.ww."
This is a headache.
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Sep 1, 2013 10:24 PM in response to inwBobby Underwood44,I'm having the same issue. I think it is because too many cards were added to the apple ID
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Sep 2, 2013 2:36 AM in response to inwBobby Azmancino,I cant purchase germs until now. Already 1 month try to purchase a chest of germs. pls assist me thanks.
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Sep 2, 2013 2:57 AM in response to Azmancinoby King_Penguin,If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Sep 2, 2013 11:17 PM in response to inwBobby Jkschaefer,I've actually been getting the same notice the last week I can't download any apps or music....... Has anybody tried contacting Apple support to figure out what is going on??????? It's pretty annoying that I can't buy anything!!!!!!!!!
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Nov 19, 2013 12:42 AM in response to inwBobby Aplum4416,I really need help I dnt know what to do I can't download any apps
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Nov 19, 2013 12:48 AM in response to Aplum4416by King_Penguin,If you are getting a message to contact iTunes Support then you do so via the link that I gave 2 posts above yours