“Your Purchase Could Not Be Completed” iTunes Message

Can not buy. Products in the game. Then the words "Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." Please tell me how to solve it.


[Re-Titled by Moderator]

iPhone 5, iOS 6.1.3

Posted on Apr 20, 2013 6:44 AM

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Question marked as Top-ranking reply

Posted on Dec 24, 2017 11:16 AM

The instructions are in the message you received. I those instructions are too complicated I will try to simplify them:

  • Find a computing device somewhere (Windows, Mac, iPhone, iPod Touch, iPad, android phone, Chromebook, etc)
  • turn it on if it is off and wait for it to start up
  • log in to the computer
  • find a web browser on the computer and launch it
  • enter the following into the address bar at the top: http://www.apple.com/support/itunes/ww
  • press ENTER
  • Follow the instructions displayed on the screen
1,938 replies

Mar 7, 2019 10:55 PM in response to inwBob

LOL and I thought I was the only one.


This “Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at at www.apple.com/support/itunes/ww/.” error is frustrating!


I tried everything and it still shows this stupid error. :(


EDIT. I have managed to find my issue it was something related to Unrestricted Access where in my iOS settings there's this Restrictions setting that was enabled. After that i proceed to sign in and out of my account and it worked!! This is the guide that helped: How to Fix "Your Purchase Could Not Be Completed" Error - Saint


Hope this helps you. Still Apple has to do something about it.


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“Your Purchase Could Not Be Completed” iTunes Message

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