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iMac11,3 27", i5 Mid 2010 - 16GB/32GB RAM Logic Board

Hey All...


this is what happend to me:


I wanted to upgrade the RAM of my iMac11,3 from 8GB to - what is often called to be possible- 32GB


Ok, orderd from a apple service provider... delivered.


4x8GB from SiQuell (Dont work, getting Kernel Panics, even with 8GB only)



old ones (4x2GB) still work fine..


Putting in 20GB (2x2GB+2x8GB9): Starts up and loads. Until u use more then 4GB with what so ever..-> Kernel Panic



called service, they changed them to 4x8GB from Samsung (Said they never got problems with these ones...)


same thing.



Putting 32GB in - iMac doesnt boot, gets stuck at Apple..


Save-mode: starting up showing 64Gb ( 2x8GB + 2x24GB)


using one 8GB only, starting till loading desktop ->kernel Panic



Booting from an exteral System -> all the same


ALL None-Apple-Kernel-Extentions Deleted/uninstalled -> No Effekts



Diagnostics:


Verbose mode.


32GB not passing first 3-4 commandlines.


8 GB same thing as above..



Apple Service Diagnostics.


Running ASD OS 3S140


Old Ram: working like Charme! passing ALL TESTS!


32GB even bevore starting test- memory micompare. then it freezes


8GB no failure before test, then freeze.



Running ASD EFI 3S140


Starting it, but it doesnt pass (Loading videocontroller device) no test possible, with what RAM soever.





---

Server Diagnostics at AASP


Old Specs, Running like charme, passing again all tests


The program he had (looked a bit different) passed loading videocontroller device.


Froze a bit later

--


We tried bunch of different RAM. The 2x4GB recommended from Apple, different produceres, etc...


all nothing.


He said, that the - got to translate this one freely, cause dont know english word for it -

memory management on the mainboard somehow cant handle more then the 2GB sticks...


And the best thing: he couldn´t rule out and EFI Firmeware Error!! BUT: U CANT FLASH, or REINSTALL EFI FIREWARE..

Only thing to do is wait till Apple brings an update. (HAHA, really?!? waiting for an update for mid 2010 models?!?! good joke!)


U cant even set it back to the original firmware!






So, my System/Board might keep runnig for next 3-4 years (with the old RAM of course), but as well might break down anytime..





Now what really pi**** me off is, that i am one the one hand are out of warrenty, and on the other hand, this problem might

likely been there from the beginning..

This means that u got to check stuff ure buy for every single possible upgrade it should support, even if u just wanna make that in a few years when needed..




That mainboard includig the technicans few is around 800 Euro... have the price off a new iMac...

And only because they "Change it" its "that cheep", other whise - he said-it would cost around double the price..



the only good news aout this is, that when i decide to change the board, they can aswell plug in the cable to set up a SSD drive later on and spare the cost of

getting under that mainboard again.






So Much for Apple Custom Care!!!!!!




BTW, ANY GOOD IDEAS ARE WELCOME!




a well frustrated cheers!

Posted on Apr 24, 2013 6:29 AM

Reply
27 replies

Jun 13, 2013 9:08 AM in response to kyoto-james

As i said, i had a broken logic board... it couldn´t adress/handle anything higher then the 2GB DIMMs..


what u can still test is change the order in which u placed em.

What i found out was - with my old logic board - when i did put in 2 of the old 2GB Rams and fill up the rest with new, it worked fine until i reached that 4GB RAM Limit and it then crashed.


maybe u have the same problem with ure board.

i got lucky for company paying it, cause it came cheeper for them to pay the repair of my private iMac then buying a new one.

but i got no replacement from apple at all..



kind of dissapointing actually.


What i learned from it. whenever i buy a new Apple, first thing to do is go to a shop and see if the maximum of possible RAM Installed works.even if u dont buy em. Cause my board might have been damaged from the beginning. But there was simply no way to prove that.


Its not the Premium Apple Product support i expected, but theres no other way.





and nice sideinfo:


Returning the old damaged logic board and getting a new one. around 600Euro- 90 days warrenty. (brand new board though...)


Just getting a new one and keeping the old -1200 euro and more! just the board! 2 years warrenty..


i just hope it keeps running.



overall, anything might get damaged over time. But when u think of Aplle, it was like - buying the newest model, and after 2 years, resell with like 30% loss or so.

or buy a 2 year old model and pimp it up with RAM and a new harddrive, and it goes on for some more years and new generations of OS X.

They just keeped on running and running..


nowadays, nearly no more upgrading at all. everything et onboard, or u simply cant open a iMac any more...


On the day buying it, u have to get top end model if u wanna keep it longer then the 2-3 years. and if something get broken, ****, u better just buy a new one.

Just keep in mind of the fixing prices for apple. It just gets crazy. This way, it becomes more and more likely thinking about a high end hackingtosh mashine.

And simply plugging a Apple display to it. Just waiting for thounderbolt to be build in in more PCs... i am just no fan of onboard, onboard, onboard.....


But overall, the time where u could pimp a Mac or afford to repair it are most likely to be over. Buy and through away!

Sad, but seems like thats the way Apple is headding...

Jun 13, 2013 9:26 AM in response to Michael.Cologne

Yeah,

I have to somewhat agree with you.

Apple is making its computing products in a way that no longer makes them an upgradable, long-term investment.

They are, more and more, designing their stuff as throwaway appliances, now. Making their stuff harder and harder for the end user to upgrade or work on unless you are adventurous and/or skilled enough, have an out of warranty product where one might take a chance and try an work on one of their products, or have a large enough wallet to purchase the current Mac Pro line or even the upcoming newly designed Mac Pro to get that needed user upgradeability and expansion.

Jun 13, 2013 5:44 PM in response to Michael.Cologne

Hey Michael,


You said "when i did put in 2 of the old 2GB Rams and fill up the rest with new, it worked fine until i reached that 4GB RAM Limit and it then crashed.". It looks like, yeah, this iMac has a similar problem. I have a question, though - do you think if I add more of the SAMSUNG RAM then I can go over the 4GB limit? The reason I ask is that today I looked at the SAMSUNG RAM that was in my computer (working fine) and the code looks different from other RAM:


PC3-10600S-09-10-F2


I am worndering - if I get more (maybe 2 2GB sticks so I'd be running 8GB of SAMSUNG RAM total), do you think it would work?

Jun 13, 2013 7:23 PM in response to kyoto-james

I really do not know what is going on with both of your iMacs.

Michael Cologne's replaced Logic board should take the full 16 GBs of RAM.

The 32 GBs of RAM issues aside, Apple states that your model iMac can take up to 16 GBs of RAM.

The Samsung RAM from Apple will work, but you are just spending waaay too much money for it!

I guess because of all of your issues, if you know the Apple Samsung RAM works, I would go for it and go after and purchase/ install as much as you can afford.

You might be able to get by with 8 GBs. If you can install 12 GBs, that will give you a little more RAM as a better buffer against running out of RAM, but this is your call. 4 GB RAM modules are, at least, supposed to work in your model iMac.

There is absolutely no reason why you cannot use 4 GB RAM modules in your iMac model.

Feb 28, 2015 3:06 PM in response to Michael.Cologne

I am having an extremely similar problem. I had 2x 4GB DIMMs in my iMac 11,3 i5 that runs rock solid. If I try to upgrade to 8GB DIMMs, the system will boot, but will often report the wrong amount of ram ( 64GB instead of 32GB for instance ) and will only last a random period of time ( 2-5 min ) before kernel panic.


I have tried 3 different batches of RAM from data memory, and just bought and tried OWC... all of them fail in the exact same way.

Even if I run with only 1 x 8GB DIMM it fails. memtest86 crashes immediately. If I go back to my 2x4GB crucial memory, all works again.


I know it's got to be possible to find DIMMs that work.... so many people over the years have said they got theirs working but no one ever posts the exact chips they got working.

😟

Mar 3, 2015 6:50 PM in response to Michael.Cologne

Update for everyone who might find this thread and have the same problem. My issue turned out to be that even though I have an i5 processor in my Mid 2010 27 inch iMac, the logic board is the one intended for the i3 ⚠


you can look up your serial number of your iMac on this site:

http://www.thebookyard.com/apple_serial_decode.php


and if it tells you you have an i3, then you have the older logic board.

It's well known the i3's are not upgradable to > 16GB ( more accurately, not more than 4GB DIMMs per slot )

This is why Apple has fixed the "official" limit of these systems to 16GB.


Kind of annoying that I get to find out 5 years later that Apple gave me a motherboard that isn't supposed to go with my CPU.

Mar 26, 2015 11:03 AM in response to crhunter

crhunter, is The Bookyard reliable? I too have a 2010 11,3 i5 iMac with 2x2GB RAM thinking of upgrading. When I enter my iMac's serial number into Bookyard, it wrongly says I have an i7 2.93 processor with maximum RAM of 32GB. What does this mean?


Is 4x4GB apple-samsung original RAM the only modules that work? If so, how exactly so I purchase the original samsung ones from crucial?


Thank you.

Mar 26, 2015 6:36 PM in response to Chief Tarun

Chief Tarun,


I believe this means you have the logic board that will support 32GB of memory. ( I am jealous! )


You definitely don't have to use original Samsung memory, though not all memory vendors will work.

I would only buy from a company like Crucial, DataMemory Systems,or OWC


Both DataMemory and OWC guarantee 4x8GB ( 32GB ) will work in your system.

I know they honor their guarantee because I tried both of them with no less than 4 sets of different memory before I discovered thoe logic board switcheroo that Apple did.


Give it a try! Good luck!


P.S. I do have to admit, that my system, even with the proper memory could only take 12GB and be stable... for some reason if I put in 16GB, it would only last 1-2 days before crashing. ( Sounds strange, but its true... I built PCs for 15 years and never saw such sensitivity to timing, voltages etc as Apple )

Mar 28, 2015 6:50 PM in response to Chief Tarun

Chief Tarun,


When you get the new memory, shut down the system and take out your old DIMMs. Then put in the two 8GB DIMMs in the first 2 slots ( when the screen is facing you and upright like normal use, these will be the 2 furthest away from you )

Then boot the system. It should boot like normal. If it is going to crash, it will usually do it within the first 5 minutes after booting.

go to "about this Mac" -> more info... -> then click on the memory tab ( I'm using Mavericks, it will be slightly different for other versions )

If the memory is detected as something else other than 8GB, you will definitely have problems. ( Mine detected each module as 24GB when in the 3rd and 4th slot! )


But the best proof is to test the system with the memtest program.

If your motherboard isn't fully compatible with the memory, it will lock up in seconds. ( Hard lockup! )


If this passes the test, then I would shut down the system and add in your old memory into the 2 remaining slots and test again.

Or go and buy 2 more 8GB DIMMs. Try each of those separately....It may not take the memory in that 4th slot.

And run memtest again. If you experience crashes more than say once a week, you might want to experiment with removing one of the DIMMs.
I know that sounds like voodoo, but it was exactly what I needed, and there was nothing wrong with the DIMM itself ( even passed the memtest )

I think it's due to the total power draw on the logic board.


Also, you may want to just dump your original ram. IIRC the memory timings on the original ram were far slower than new chips, so the extra 4GB you get might not be worth it to install them.


Good luck!

iMac11,3 27", i5 Mid 2010 - 16GB/32GB RAM Logic Board

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