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Level 1

11 points

iPad 2 wifi issues after iOS 6.1.3 update

I have had an iPad 2 since they were first released. It is wi-fi + 3G and had been accessing wi-fi everywhere (work, home, public) without problems...until the iOS 6.1.3 upgrade. Since then it is unable to find networks. If and when it does, the signal is weak and is after a few minutes. Here is what I have done:

1) Reset the iPad by turning it completely off and turning it back on.

2) Reset the iPad by holding down the home button and the on/off button until it reset itself.

3) Reset the Network by going to Setting/General/Reset/Reset Network Settings

4) Took it to the Apple Retail Store, where the "Genius" told me to restore it as a "New Device". I did so to no avail.

5) I let the battery run out completely, connected it to the power cord, and as soon as I was able to go to Settings, I turned wi-fi on and off and on again.

6) I reset the router at home several times.

None of these things worked! The problem persists and I am frustrated. So much so, that I have learned the iPad mini is having the same issues and altough I had planned on buying one for my wife for mother's day, I refuse to make the investment. I'm starting to be turned off by Apple and its games. The fact that the Genius Bar is so booked only tells me their devices seem to have more problems.

Does anyone have any suggestions or additional work arounds to the iPad 2 wifi problems with the iOS 6.1.3 update? Does anyone know if and when Apple plans to address this growing issue?

Thanks

iPad 2, iOS 6.1.3, Wifi Problems

Posted on May 4, 2013 6:29 AM

96 replies

Oct 20, 2013 1:32 PM in response to GWH

It worked!

Had the same problem with my iPad 2 at my parents' house (they have a third party router) BUT NOT AT MY PLACE (I use an Airport Express). I tried EVERYTHING with the iPad: reseting, hard-reseting, restoring via iTunes... I can tell you: NONE OF THIS WILL WORK. When my mom told her iPad 2 had the same issue since the last update to ios 7 (I think she skipped 10.6.3) I knew the iPads weren't the problem. It was the interaction between the software and the router.

ALL IT TOOK ME WAS A HARD RESET OF THE ROUTER. I didn't have to change any configuration in it or update the firmware. Not sure if it will work for everyone (they have a TP-LINK TL-WR941ND here) but if you can't make it work, I suggest changing the router. Do not believe if apple says you have to change your ipad! It has been working for the last 24 hs. I will update you if it doesn't work anymore.

Oct 20, 2013 5:48 PM in response to Radio Doc

Tried Hard resettting the Airport Extreme, resetting back to default values... Did not work on mine.

I am now more sure than ever it has to do with the IOS version as I am not able to see other networks in my neighbourhood whereas with my IPhone, and Mac, I can see at least 5 WiFi networks from the basement.

Oct 21, 2013 4:47 AM in response to Netrunnerz

Like I promissed, I am giving an update: my connection is crap again. The signal started to get very weak, it started to drop the internet a few times and now it says the iPad is "unable to join this network" WHEN it finds my network that is. I looked up online and found these sugestions:

1- Change the router "Channel" to 6, instead of "automatic"

2- Change the "channel width" to 20 MHz instead of "variable 20/40 MHz". (Your max. Velocity will be 130 Mbps, be warned).

It has been working so far (couple of hours) and the signal is stronger than ever. But I am not going to jump into conclusions this time. I will give an update in one week to be sure this is the way to solve this problem.

By the way: iphone 4S and 5 working as a breeze.

ai86-64

Level 1

0 points

Oct 21, 2013 9:18 PM in response to Radio Doc

It seems as Apple installes non-standard wi-fi modules into their devices. I have problem with wi-fi disabling every several minutes (3-5 min). My router set up to channels 7-11 because this range is most clear. With this setting all my devices (desktop, laptops, TV) work perfectly. But iDevices... May be that it is power saving...

The fact Apple does not follow to common standards we see in LTE support absent an many countries.

Oct 23, 2013 12:28 AM in response to Quele

I have had nothing but problems with my iPad since IOS 7.. I have partial use of most of my apps. No You Tube, no Ted Talks, but I can get Facebook and most of the games.. Foget iMessage.. My iPhone 4 works absolutely FINE ON THE SAME NETWORK AND SETTINGS!!!

Pulling my hair out..

Ribe11

Level 1

0 points

Nov 16, 2013 12:04 PM in response to Quele

Same problem since ios 6.1.3 and now even worse with ios 7.0.4. With the latest ios 7.0.4 the wifi crashed two times already today. The previous versions crashed once a day.

The same with email. When Apple fixes the email client?

iPad 2 wifi issues after iOS 6.1.3 update