Iphone 5 charger keeps on breaking.

I'm with you Allan. I have an iPhone 5. I keep a charger and cable at home, I keep one at work as well. Never a problem. I also have a lightning cable that I use with my iPad Mini. Never a problem either.

This is my second iphone cable. The insulation is really bad on these cables. I use to have T-Mobile and their cable was more rigid then the Iphone 5 cable.

I hope Apple can fix this issue because this is the second time my sleeve has come off.

I have been having the same problem with my charger (bought 2 so far). I never had a problem with my iphone 4 charger and I don't believe I am doing anything different with my charger than I did before. After reading the post I am getting the feeling this is a manufacturing problem more than a consumer use problem. Apple needs to take serious concern with this. I called my local apple store and was told I need to make an appointment to bring in my phone and my warranty information. Of course no appointment is available now when my phone is dying and and need a cord.Which will cause me to spend more money on apple products.Part of the reason I liked the iphones was it was so reliable. If apple will now be making inferior products I will be taking my business elsewhere.

I have been having the same problem with my charger (bought 2 so far).

Of course no appointment is available now when my phone is dying and and need a cord.

The charger/power adaptor, or the cable? These are two different and separate items.

You do not need to bring in your warranty information, which would be what?

Your warranty info is available at an Apple Store or when calling AppleCare by providing your cell phone number.

We don't have apple stores here. We have apple retailers (selected electronic stores and cellphone carriers)

If they refuse to replace my cable and insist the damage is my own fault, there's not much I can do about it apart from BUY another cord.

I purchased 2 iPhones in September 2012, which came with 2 charging cables. In December I purchased 2 more cables from Verizon for my wife and I for Christmas. Then we got an iPad Mini in February 2013. So, in total I have 5 charging cables.

Fast forward to August 2013; now 1 of them has connection issues that is driving us crazy, 2 of them have the wires showing, one of them is lost, and we now are left with 1 perfectly working cable.

I use these cables at work, in the car, at home. I don't know how each got damaged but I find it peculiar that they seem to be breaking in the same 2 places across the forum. It is no doubt that these charging cables were not built to last but it is great to know they are under warranty! These are our first iPhones so I'm happy with the warranty. That doesn't mean that I am satisfied with the cable because it takes me time to go to the store, wait in line, and try to tell them it was not my fault that these wore out so quickly. I have never had to replace a charging cable before (besides the cheapies I have gotten from an auto parts store).

If I could rate the charging cable as a product I would give it 2 stars (it lasted almost a year so it gets only a little credit)

Kelly

I was having a similar problem with my phone - the charger would be plugged in, but no charge was going to the phone. I tried many other chargers, only to conclude that the issue was my phone. What it turned out to be was a bunch of pocket lint that slowly became stuffed in to the phone's charge port over the course of months. I used a paper clip to remove all the packed lint from the charge port and now my phone connects to the charger (and actually chargers!) like it did when it was brand new.

I think it's an issue with the cable. It was probably intentionally constructed like that just so that we'd keep spending money on chargers. Yes, there is a 1 year warranty, but having to wait 5-7 days for a new charger to come in the mail doesn't help. Also, what are we to do after that warranty expires? Continue to purchase chargers? I've gone through 4 chargers and just ordered another through warranty. This is clearly a RECALL issue for apple and they should rectify it by providing new chargers for the life of the phone OR developing a charger that actually works. This is highly inconvinient.

Hogwash.

First you say cable followed by charger. The cable and the power adaptor or charger are different.

I've had zero problems with the CABLE and I use three daily. One at home, one at my office, and one in my vehicle.

I wonder why I've had no problems with the three cables I use daily?

Alan Sampson is obviously an Apple employee. It seems there is a very large number of iPhone 5 customers that have experienced the same issue. That indicates a Quality Assurance issue. Mr Sampson you seem to be the only person on this thread that hasn't had any issues which is great for you, but if 1 out of 100 has no problem and 99 do have a problem, don't you think the issue is with the product? Simple math I would say.

Wrong.

Apple employees that post here have an employee designation.

More dung spewed. Please provide proof that 99% of all lighting cables have had a problem and why have I had no problem with the three cables I use daily if 99 out of 100 cables issued and sold have had a problem?

I would be interested to see the number of support calls and warranty replacements of these cables.. The phone hasn't been out that long, but my guess is that there have been a high number of calls and replacements..

If you google search iphone 5 cable issues you will find numerous comments on different blogs/forums/support related web sites with the same type of problems.. I personally have had a total of 4 apple supplied (three under warranty) in less than 6 months. So my personal experience is a 75% failure rate.

And of course everything you read on the Internet is factual and true, and represents the real world. Has it occurred to you that for the most part only people who have a problem post, and the ones who don't have a problem also don't bother to post "I have no problem with my charger?" So the number of problem reports has pretty much no relationship to how extensive a problem is. You can be sure that Apple pays attention to problems they see in Apple stores and through phone support, where an Apple employee can verify the issue. Those are their primary sources for reliability information. Not these forums, where they can't verify, and certainly not the Internet in general.

You can't judge the overall health of the population by visiting the emergency room of a hospital, where everyone will be sick. If 100% of the people in the ER are sick that does not mean that 100% of the people outside of the hospital are sick. Support forums are like hospitals.

Yep, that's a very good point!

But it doesn't help that I've been through 3 USB cords (chargers, lightening cables, whatever they're called) since April. That's one every 6 weeks? I don't live in America I love in New Zealand. Do we just get poorly made ones? I don't know. We also don't have apple stores so I can't see an actual apple employee or genius. My phone carrier won't replace for free under warranty, and neither does the electronic store I purchased the last one from. They insist the problem is with me. I don't want to pay $30 for a new cord every 2 months so I've been careful when disconnecting my phone, Not sure what's actually going on! I never had this problem with my iPhone 4 cord I had for 2 years so can't help but feel it is a manufacturing fault? I just want a decent charger :(

And I have a question, when I plug my phone in I know the lightening bolt symbol shows in the battery in the top right corner, but what does it mean when it shows a plug instead of the lightening bolt? My phone sometimes does that too.

This is the 2nd time I am having issue with charger. Apple rep told me that they will charge me if it works in their facility. That was scary.I tried different way but it did not work me.let us see what happens.