Iphone 5 charger keeps on breaking.

The charger or the cable? The cable is not the charger or power adaptor.

If you don't have the AppleCare Plus extended warranty and you are no longer under the 90 days included with free telephone support - 90 days after the purchase date, telephone support is not free if it turns out to be a problem not covered under the warranty. That is collected with the phone call and credited later if a problem covered under the warranty.

There is no charge for support when visiting an Apple Store regardless.

It is cable and I have apple care.

My frustration is that cable went bad twice in less than a year, and the support person behaved as if it is one off incident, and warned me that I will be charged if it worked fine in apple environment.

The "warning" is incorrect.

If no longer under warranty, you will be charged for a new cable if the cable needs to be replaced.

You will not be charged for the cable being checked at an Apple Store regardless if the cable needs to be replaced or not.

How do you remove the cable from the iPhone? Do you yank it out pulling on the cable, or do you grab housing at the end to remove it?

I generally do what I have been doing for years. I hold the iphone and hold the cable tip, and push the cable tip into the apple phone to charge, and same way way I hold the iphone and the tip of the cable, and pull the tip of the cable while holding the phone firm in other hand.

I don't think it is the cable it's actually the charging port inside of the phone. My entire family has the chargers so I just switch around. Some work better than others but the problem is clearly the phone. I am headed to the Apple store in Portland this weekend and hopefully they can resolve it.(I live 3 hours away from the A store)

Hi Allan,

Been reading the forum with interest.

My charger(s) continues to have a lifespan of around 1month. I think in all honesty its when i have a wee peek when ita still charging - almost entirely the lead bends at the week point - where the cable either end meets the fatter bit that is then connected to the plug in bit. So can easily avoid this now by unplugging first. However, after years of hanit with previous iphones its still annoying.

You are right about the warranty and in this respect, the USA has the advantage - local apple stores tend to be in city centres and so generally for me, its more expensive to make the telephone call, bus journey or car park charge than it is to replace cable.

I just need yo be a lot more careful I guess. Though the cables are a lot

more delicate than past, which means for apple $$$!

That is not the charger, that is the cable. The cable is used for charging and syncing/transferring data.

I've had zero problems with the cables I use daily with my iPhone 5 (business) and iPhone 5S personal - at home, in my vehicle, and at the office.

I think we are using different terminologies to refer to the same thing. The plug and the cable here can be referred to as the charger. But i understand from what you are saying that the charger to you is the plug. A mute point mind you.

Fair to say that some get on fine and some do not and the internet is replete with stories about both.

It is interesting reading people's experience on the forum though. I am by no means a heavy user but have had a lot of difficulty with the durability of the lead. It may be a handling issue, a user issue, a batch issue, or just a more fragile piece of equipment...

It is not what the cable is to me and this is not a mute point. A "charger" and a cable are not one and the same, and please provide anywhere on Apple's website - at their online store or anywhere else where Apple refers to the cable as the "charger". And try calling AppleCare and use "charger" for what you are having a problem with while it remains under warranty with no other detail and they won't ship you a cable.

ps the UK store refers to the non cable bit as the adapter. When you visit or call an apple store in the UK they do understand because its local staff: same reason if you go to an apple store and ask for a 'Caricabatterie', they understand what you are asking for because they understand the local language/dialect and nuances etc

Anyway, mute point.

And adding a kiddie "me to" helps no one.

The "non-cable" bit is called a power adaptor, and it is listed under Charging Devices for iPhone accessories at Apple's online store which is a moot point since that does not turn the cable into a "charger".

I think your point has been well and truly made. I was expressing a british colloquialism and definition in my explanation regardless of what's on apple's site, which was clearly understood hence the ensuing education!

Safe to say, the subject has been covered. Let's move along back to the original point of the discussion for the wider audience...

iPhone 5 cables are horrible. The warranty is horrible, and the tech "support" staff that manage this forum are rude and aggressive. I owned 5 cables and 3 of them went bad (in the same way) within just a few months.

Warranty is worthless because they said I "must have" pulled the cable out of the phone from the cord and not the hard plastic piece that connects to the phone. Uhm... Serious? Do they really think this is the first charging cable I've ever owned? Why has this never happened to any of my other brand cables?

iPhone 5 is great, and we are an apple family, but as far as the charging cables go, BELKIN has my business because they make a cable that doesn't break with everyday use. I will continue to remind people that Apple did not keep their word by honoring their warranty and I will persuade all iPhone 5 users to buy BELKIN charging cables.

I hope you fired the product manager that approved those cables.

If your iPod is still under warranty, then take the iPod, and the bad cable to an Apple store and they should replace it for free. If the iPod is out of warranty, then go to an Apple store (or Best Buy, or Amazon.com, or, ...) and buy a new cable for about $19. Once you have a new cable, try not to strress the cable at the point where it exits the connector, and it should last quite a while. I have have one cable that I boutght when I got my iPhone 5 on launch day (09/21/2012), and it is still in perfect shape. My wife got her iPhone 5 in mid or late Novenmber of the same year, and she has gone through about 6 or 7 cables because she doesn't care about taking care of them, or doesn't consider the cost of replacing them all the time. I have taken many of them into the local Apple store for free replacement, but it is still a major inconvience for me to have to make an appointment and go to the Apple store to get them replaced. Like many teenagers, she has no respect for things she doesn't have to make the effort to earn the money to purchase.

I'm 18 years old and I've had to buy 5 of my own chargers. I recognise the cost so I have looked after them, making sure I dont bend the cable, unplug by pulling the cable, I look after them. I've been told it's my fault they've broken so I can't get a free replacement and I've had to keep buying them.

I dont have an apple store locally so it is difficult for me to speak to someone in person. it also takes me a while to travel there, time I dont have. I rely on my phone for work and I need chargers once they break.

I've found that it is luck of the drawer, some people get on really well with them and they never break, then they think that others must have broken because they weren't looked after but it's not always the case. Yes, some break due to poor care but not in all cases.