Wireless Keyboard Won't conenct to my iMac

I'm having the same problem and i'm not finding any solution so far! I use my computer for work and really need help with this! my keyboard is not pairing with my computer so I can't type in my password to log in! please help!!!! keyboard is working fine and so is the wireless mouse.... 😢

I've just had this issue.

I solved it by switching the Bluetooth off on my iPad which has previously (a long, long time ago) been paired with my keyboard.

It appears that somehow the keyboard paired with the iPad and so the iMac couldn't recognise it.

Morning Eric Estro,'

Thanks for using Apple Support Communities.

For more information on this, take a look at this article:

Bluetooth: How to set up your Apple Wireless Keyboard

http://support.apple.com/kb/ht1809

For troubleshooting on this, take a look at this article:

Troubleshooting wireless mouse and keyboard issues

http://support.apple.com/kb/TS3048

Hope this helps,

Mario

Thanks for trying, Mario, but these links don't address the issue we are all having - the computer cannot be used at all because, without the trackpad, we are unable to sign in with the password. It would appear (and please correct me if I'm mistaken) that one must locate a USB keyboard in order to remedy the problem of not being able to sign in. My own keyboard was paired the last time I used it but has somehow become "unpaired" overnight....there should be a way to bypass this conundrum, but I cannot see how... thanks.

I had this problem. Then I realised the bluetooth link between my Mac and the Mac keyboard was getting confused by the close proximity of my phone which was also bluetooth. I switched off the phone and voila - the Mac and keyboard connected immediately!

I had the same issue, restarted my iMac and neither the track pad or keyboard would connect. Luckily the track pad is 2nd gen, so I could connect it with lightning cable. Unfortunately the keyboard is first gen so there's nothing to connect to. After fiddling with it for awhile I was able to get the keyboard to repair with the Mac.

I had to shut down the computer and turn the keyboard on to discovery mode (blinking green light), then turn on the computer.

NOTE: This method will only work if the keyboard was previously paired with the Mac.

What I did, and I'm NOT AN EXPERT, is I did a Hard start with the button , the iMac cycled on and I turned off the mac keyboard (small switch on top frame) I left it off until, the dialogue came up and told me it didn't see a keyboard. Turned it on and boom. There it was connected again. Good luck

yep, I too am having the problem. Tried new batteries, all to no avail!

This happened after the imac was shut down, and then restarted.

Hi did you fix this problem? I have it too, can't access settings etc as I can't type my password in to get there! Have checked batteries & tried to reboot with no luck. Do not have a USB keyboard either to get in that way

Hi guys,

I am having the same problem. I can't bypass the login without the keyboard working. It was working fine but after I updated the IMac operating system and restarting the computer, the keyboard is not working!

Hi guys,

I resolved this issue as well. I connected a keyboard with USB connection. I logged in to the computer and set up the Bluetooth after logging in. These kinds of incidents happen often in the tech world. I just needed to have a USB keyboard handy!

This person had the perfect solution! It worked for me, here is the link:

https://discussions.apple.com/thread/5064136

this problem happened to me. last night i was using the bluetooth keyboard to type all my passwords into appleTV which great thou stickykeys (accessibly) doesn't work on appleTV.

this morning keyboard wouldn't work on my iMac.

WHY DOES BLUETOOTH ONLY SYNC TO ONE DEVICE AT A TIME?

it took me about an hour using the Guest account System Preferences to sync the keyboard back to my iMac. i used the Keyboard and Bluetooth menus and it still was having a hard time finding the keyboard. i replaced the batteries. it's hard to tell if the keyboard is off or on .... green light no matter what. i knew when the light blinks it's trying to sync at that moment.

thank goodness for the password free Guest account.

i happened again today when i turned on my iMac.

i went under guest and after 30 minutes of trying to pair it, it found the keyboard after i turned bluetooth off and on.

is it confused because i paired with it with my appleTV?

appleTV settings > bluetooth > forget device

hope that works, we'll see in the morning.