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iPad randomly shuts off (goes black) returns to lock screen

When I'm using any App the screen goes blank at random times and it's intermittent. I have to unlock the iPad to get back in. Any ideas why this would happen?

iPad (4th gen) Wi-Fi + Cellular, iOS 6.1.4

Posted on May 7, 2013 9:50 PM

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Posted on Nov 18, 2013 2:35 PM

My iPad is now working as it should; there are no more issues with the screen randomly going black! Here is what fixed the problem I was having. The first thing I did (again) was go into "Settings" to double check how each option was set-up; here is the path:


1. Settings

2. General

3. LOCK / UNLOCK - I TURNED OFF this option (made sure it was NOT GREEN)


Once I did this it no longer randomly shut off. If I understand correctly, a simple hand motion waving over the screen when it's turned on will cause it to shut off because it's supposed to; it's sensitive. Now it shuts off automatically according to the time I've determined in the Settings OR I shut it off manually with a click of the button on the side of the iPad.


I hope this helps everyone.


Thanks for all of your input!

28 replies

Feb 7, 2014 4:56 PM in response to cindie47

Thanks for your suggestion, I can live without the auto off/on feature but wasted a lot of time taking my ipad to service centers in china and doing restores that apple suggested... Why didn't they suggest this to me instead of having to search their own forums to find out what they should have told me one of the many times I talked to them on the phone?

Feb 23, 2014 3:08 AM in response to cindie47

I have removed the lock screen setting but did still logs every 5 to 10 minutes. I also get the complete widescreen with the Apple logo and have to press the on off button which then makes the screen go black and then when I press the home button and the lock screen comes on. I switched all manners of lock screen off even the option that when you close the iPad cover that the magnet does not close and start the lock screen even that is switched off.

Every five minutes or 10, my iPad still locks even though it's told to Knobloch as in, never.

It's not a simple setting matter except perhaps for some of you. But there are thousands of iPad users including me with this iPad Air which I just bought two months ago, who are still getting the black on white screen of temporary death.


My theory is that half of the reason the iPad is so powerful is that it's tiny brain is helped by lots of little energy savers such as the thing in Safari with deactivate any flash our YouTube videos until you click on them which is actually totally bothersome to me because it deactivates all of the rich media content within website which is particularly what you want to see.


Anyway basically the iPad is made to look a lot more powerful than it really is and so if you multitask our use certain kinds of apps memory outage will begin to happen and you will get these lock screens or white or black screens it is because of memory outage

Jan 7, 2015 2:07 PM in response to cindie47

Thanks! I'm a Managed Services Provider for SMB's.


I was investigating the issue for a client who'd reported the problem starting last year and getting progressively worse.

Have since proven that the magnets in the edge of his case are causing the lock/unlock, but your response helped to diagnose this fault. Most appreciated!!

Apr 19, 2015 12:27 PM in response to cindie47

I have a similar problem, my ipad (about 3 years old) keeps shutting off, as another member wrote, a dark screen slides over the screen and reboots. I took it to a service (here in Budapest Hungary) they said its probably the motherboard??? I wanted to try the above mentioned suggestions, but unfortunately my ipad shuts off every 3-5 minutes:( its like the blinds go from right to left and then the screen turns black and the apple appears. Anyone have any suggestions? thanx in advance

Jul 8, 2016 12:36 AM in response to Paupers Puppet

i have two mini's iPad4, ipod, iPod touch, iPhone 4 and 5s, amoung other apple products and my iPhone 4 and touch outperforms the ipad mini's now. The most recent issue appears after second to last update. Mini screen goes black, Siri, sound camera, screen shot, all still work. When I press the top power button twice the login screen appears and you can log in again, however not for long And it happens all over. The black screen is backlit. I removed autolock to no avail.

I would not be surprised if miscoding is behind massive performance drops in older sound products. Apple was a quality but profits are now before product...

With being heavily invested in Apple and in unison with my children's education, leaves me thinking of alternatives, as the Apple Brand becomes tainted and their commitment to resolving known issue fade, so too does my faith in their products & services.

iPad randomly shuts off (goes black) returns to lock screen

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