My iphone 5 is starting to heat up while in my pocket and while not being used at all whereas the battery now last for no more than 5 hours. Is this a common problem, can it be fixed or is my iPhone 5 faulty? Many thanks in advance for any advice.
Hello Igor,
Thank you for posting in the Apple Support Communities. I would be concerned too if my iPhone were heating up and losing battery life quickly. There are a few articles I found that might help with what you are experiencing on your iPhone.
The first thing I recommend is quitting open applications. You can find an article with the steps to that here:
http://support.apple.com/kb/HT5137
If you are still experiencing the same issues on the iPhone after quitting all the apps that are currently open, follow the steps below:
Battery life seems short
- Click ( www.apple.com/batteries/iphone.html) for tips on how to prolong iPhone's battery life.
- Try turning iPhone off and then on again.
- Connect iPhone to iTunes and restore iPhone.
- If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.
- When charging iPhone, make sure to leave it charging until it is fully charged. You'll know the battery is fully charged when the battery icon in the upper-right corner of the screen looks like this
.
Note: When charging using a computer, don't connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer that's not turned on or is in sleep or standby mode, the iPhone battery may drain.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
I hope this helps!
Best,
Sheila M.
it seems like 1 out of 2 people are having this issue, at my work place 3 of use (2 using 5s and 1 using 6) are having battery and heating issues, only 1 person in the office doesnt seem to be having the problem. Apple really need to address this problem. i use apple because i feel it is a reliable consistant brand, please bare in mind i have done all the standard trouble shooting, turning off apps notifications, dimming light and restoring phone. I along with 2 other collegues as we work in IT department of our company. Please let us know what is being done to rectify this issue as, and also ive only seen one response from apple regarding this issue please be polite enough to respond to us. this is a world wide problem!
regards
I tried turning off my LTE, 3G and Wifi. But i am still feeling the heat from my iPhone.
Me too. Heating up randomly with NO apps open. iPhone 5
When you update iOS the carrier always have to update its settings. Most of the times you don't notice because it's automatic if the "settings" switch under "use cellular data for" is on.
Update your carrier settings
Everyone,
Please give results for the testing methods you are trying. I'd like to hear more about the outcomes of resetting and restoring your iPhone 5's before doing so myself.
Thanks and good luck.
This seems to have helped me! I restarted my iphone 5s first then followed those steps. No my phone isnt draining the battery as fast. Thanks!
iPhone 5 heating up and losing battery life fast...
