You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

Reply
597 replies

Sep 3, 2017 6:23 PM in response to Newton2x

I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


Actually... the link you tout as both successful and findable within 30 seconds contains several errors and no real solution. And IMO, any resource that points to a Reddit thread for context can't end well.


User uploaded file

The link for support profile.apple.com leads nowhere, as Apple stopped that service a while ago.


User uploaded file

The suggested target for an SMS to unsubscribe does nothing to deregister an iPhone.



You do rightly point out the only correct resource is the one Maxsimonidis provided.


Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage


Nice rant though.

Sep 1, 2017 9:25 AM in response to KC7GNM

It is an ABSOLUTE SHAME to see google rank this forum threads in the top results due to domain authority when most of the advice is given by unintelligent poorly informed lurch apple fanboys resort to criticizing posters who are simply looking for help on an issue. ,


Instead of using logic and analysis to resolve a problem this forum posters on this forum frequently resort to insult and condemnation with a holier than though undertone. The most disturbing part is that the posters themselves are not even deeply knowledgeable on the issue. I cannot believe apple community managers allow the proliferation of this nonsense. it's been going on for a decade.


It's a poor reflection on Apple to have their forum results show up in google and have crap advice.

This thread is a perfect example. the poster had an issue, a few replies misinterpreted the issue and replied with crap advice, I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


P.S. I thank

User uploaded fileMaxsimonidis

On page 40 of the thread he delivered the perfect fix.

Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage



Proving my point. The condescending trolls who doinate the forum drownd out the intelligent problem solvers. Maxsimonidis has (4) points and the actual fix.

FelipeV (8354) points has nothing but spewed crap to offer

KC7GNM (2903) points can only tell people to go read the thread.

WHY are Felipe and KC7GNM at the top of the thread?

Apple needs to fix their forum to reward solutions.

Jun 6, 2013 10:28 PM in response to FelipeV

Actually I asked them to shut off imessage and I did as well and to change my phone from showing as an iphone in their contact list to mobile. It still wouldn't send me anything.


Plus, it states that if a message can't be sent as an imessage it should be able to be sent to the same number as an sms message. So yes it is a glitch.

Jun 6, 2013 10:42 PM in response to sberman

By the way the option given by the original poster you aren't unregistering the phone. you are merely removing it from the cloud as an acknowledge device that is attached to it.


Yes it is clearly a glitch. Because seriously the process of changing from iphone to android shouldn't require an extra step. Plus, after going through all the other steps that others have suggested I still couldn't switch to my new android phone. I had to resort to going back to my iphone again. At the moment I have yet to try the original posters trick. Though I am certain by this point they have worked on the issue.


If you google it there are clearly threads that refer to it as the same. I'm sorry, but if I can painlessly and smoothly switch from an android device to an iphone the same should be said about switching back to android. It's an inconvience that shouldn't exist. Leads people to believe that they have to stick with the iphone device they have and feel like they've wasted their money.

Jun 6, 2013 10:59 PM in response to ZumaSnow

Pat, this problem was the universe telling you that you shouldn't have switched to an inferior phone 😉


In all seriousness, you can go to Settings > Messages > Send/Receive > and tap your Apple ID, then tap Sign Out. That will sign your device out of iMessages and will remove the phone number from your account. It can take up to 24 hours for activation/deactivation changes in iMessage to take effect, but usually it will be pretty instantaneous.


http://support.apple.com/kb/TS4268


Also, if your friend turned off iMessage, it is not possible for his text to have still been sent as an iMessage. If you turn off iMessage on an iPhone, it will definitely send as an SMS instead. If you still didn't get texts after they turned off iMessage, then one of you is having an issue with SMS and it's time to troubleshoot that instead.

Jun 8, 2013 10:03 AM in response to FelipeV

I think you're missing the point. Iphone users don't have the option of sending sms or imessage. If your iphone has imessage turned on and you previously had a conversation with another imessage person every text you send is imessage, regardless of what you want, apple forces this on its users. I have the same issue, the only way I found is to call my friends and tell them to turn off imessage on their phones in order for them to send me a message. Ridiculous. I hope all iphone users realize that apple has you by the balls.

Jun 8, 2013 11:02 AM in response to FelipeV

Hey FelipeV,


Whinning and Complaining?? You are on this thread call peoples phones inferior and telling them that it is not a glitch on their end when we all know its. How old are you, 5?? If you can specifically direct people on how to fix it then great. How did you 'unregister your appleID from the imessage database'? and if you can explain how 'my friends can still text me from another iphone using sms'?


Istead of taking shots at people, we ould appreciate specific directions how you are accomplishing it.

iPhone to Android iMessage bug fix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.