iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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Posted on Sep 3, 2017 6:23 PM

I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


Actually... the link you tout as both successful and findable within 30 seconds contains several errors and no real solution. And IMO, any resource that points to a Reddit thread for context can't end well.


User uploaded file

The link for support profile.apple.com leads nowhere, as Apple stopped that service a while ago.


User uploaded file

The suggested target for an SMS to unsubscribe does nothing to deregister an iPhone.



You do rightly point out the only correct resource is the one Maxsimonidis provided.


Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage


Nice rant though.

597 replies

May 3, 2014 9:18 AM in response to Pat518

Hey guys,

i am just writing to let you all know that i just fell in this Imessage trap,

i tried calling apple. they told me that i need to tell ALL my friends that whenever they text me they need to go to setting and switch to regular text instead of Imessage.

i have lots of freinds globaly , and i surely don't keep up with who has an Iphone or not.


if at least the phone would warn them that i didn't receive their message because my Imessage is not available it will help!


my boss who is a nearly 70 years hold woman, who doen't have the pacience or knowldge to go through all that setting garbage when she needs to message me.


i can't believe apple representative have not at least posted their awareness of this issue

there has to be a way for us to expose this issue in the mass media and get response from apple!

May 3, 2014 9:31 AM in response to goukison

The fix has been posted all over the Internet. Is it Android users that can't Google or something?


Simply call 1-800-MY-APPLE in order to have Apple manually de-register your phone number from the Apple servers. In order to do this, make sure you have yourApple ID on hand as well as the phone number in question.

To expedite the process of your call, be sure to ask for technical support when calling in. Then just tell them you're switching to a smartphone that isn't an iPhone and you can't receive messages so you need them to manually unregister you from the iMessage servers.


Not that tough. Stop whining or blaming Apple and simply call the number. A small amount of time to free yourself to be on your fragmented OS where I'm sure things are simply perfect.

May 3, 2014 10:10 AM in response to Pat518

Yes, perhaps Lundejd should try google, and see that as it has been discussed many times, and HIS "Solution" has been suggested many times, there are many other posts from people stating that this FIX does not always work. Instead of just reading a few posts, or the title of the thread, read all of the posts, many people have talked to Apple, and have tried that suggestion, as well as others and half the time APPLE doesn't even know how to fix it when we have called.

And as others have stated, Apple has been absent in this and several other threads with concerns. No moderation or administration.

May 3, 2014 12:58 PM in response to lundejd

1st) To everyone: i'd like to thank you all for your attempt to help ,

yes even you Lundejd, eventhough you were a little out of line. you took time to point out a solution that you thought would solve the problem.


2nd) To Lundejd only: next time you wanna help people, make sure you really understand what their problems are before you call them whinners. you clearly missed the part where everyone is saying that they been doing everyting you proposed in your agressive message!


3rd) To apple: it's your job to help us here in this forum, not people like Lundejd!


Good luck to all


btw: the only solution that's a 100% sure at this point, is to tell all your iphone friends to reset your contact info on their iphone ( ridiculous!)

May 5, 2014 2:13 PM in response to zelous

omg!!!!

do you actually believe that no one called apple? or googled?

i called apple, my service provider (T-mobile), and all the geeks in my repertoire.


and i've seen apple representives help people on the forums plenty of times.

so please, please, please try not to waiste your precious time to make smart comments or obvious suggetions on how the forums works.


all i want is to resolve this imessage problem and move on with my life.

i am not intersted in the pro/con Apple drama!

thank you

May 5, 2014 6:44 PM in response to goukison

goukison wrote:


omg!!!!

do you actually believe that no one called apple? or googled?

i called apple, my service provider (T-mobile), and all the geeks in my repertoire.


and i've seen apple representives help people on the forums plenty of times.

so please, please, please try not to waiste your precious time to make smart comments or obvious suggetions on how the forums works.


all i want is to resolve this imessage problem and move on with my life.

i am not intersted in the pro/con Apple drama!

thank you


i was just trying to politely point out that u will not be getting any reply from apple on this forum. the only ones that they get involved with are simple ones that they can just post an article for and ninja out. so its a waste of time complaining that apple isnt present in the forum. if u want to call that drama then so be it.

May 9, 2014 1:09 PM in response to Pat518

Friend just got a Samsung. I have an iphone. Started a group text with him and another iphone user. He didn't get the texts yesterday but today when I typed in the group message he received the text! Strange. He never got the original texts from yesterday tho. Just thought I would share this even though it probably doesn't really help. Also, the group text changed from blue imessage yesterday to green sms text today.

May 13, 2014 8:52 AM in response to Pat518

20 some odd Days into Samsung Galaxy S5 and I've spend way too much time on this subject. Several friends and the wife have iPhones and we're tried everything on their phones: my number has been removed from apple server, they wiped out my contact, they wiped out me as a favorite, they wiped out entire text conversation, they turned on Send As MMS, they turned the iphone off, they turned it back on, they reset network settings, they sent a text by typing in my number and not adding me as a contact first, they have updated iphone software to 7.1.1- none of this has worked - with my own two eyes and after doing what i stated above at least 4 times, I have witnessed my wifes phone send a text message to my number in Blue, indicating that somehow the phone is still getting hung up on my number being associated with imesage, which has confirmed that there is a history buried somewhere in the iphone which will not let imessage go for former iphone users. I spent 30-minutes on the phone with an "elevated" apple care person and walked through all of this. He did not waste his time and ask me do go through the motions for the 5th time - the bottom line is he stated they (apple's engineers) are working on a fix to this. DO i believe it? I'm 50/50 on actually believeing it- meanwhile I'm missing text messages from at least 20 people who rely on texting me to communicate.



At this juncture all that has worked for us is if the iPhone user turns off iMessage within settings. That's wildly inconvenient for me to ask of all iPhone users and ultimately it's their choice to do so. If other items listed about have worked for you that's awesome and you should be greatful. But then again, it could be working for some an not others and you'll never know unless you speak with the texter.


Please do not respond and state the obvious potential "fixes" which i've listed above - this is an issue for many more than 27-pages of people and it's on Apple to fix it when all items listed above have failed.

May 13, 2014 10:11 AM in response to Pat518

Update - I'm 32 days into my switch. The problem definitly seems to be specific to each individual contact as I have suddenly started to recieve messages from some people, but there are still a significant number of people I don't recieve messages from.


My personal theory is that each person's iphone keeps some sort of certificate which indicates who uses imessage and who doesn't and this certificate gets updated every 30 days. BUT, I don't think it updates my number unless I've texted with the person recently (within the past 30 days). So people who I rarely text with will have this probelm long into the future.


It sure would be nice if apple would at least give us what they know about this issue so we could understand better how to deal with it until it gets resolved (if they are even working on it).

May 13, 2014 10:27 AM in response to jpag99

I am in the same boat my friend. Ive even been on 3 way calling with Apple and my service provider AT&T. They came to the conclusion that at this time there is nothing either of them can do. There is currently no resolution to fix this problem. All such attempts are just workarounds with no guarantee fix. The problem is systemic with Apple imessage... Over 30 days and it's still hit or miss if I get a message from iPhones... Group messages is even more sporadic with certain messages being left out the thread. Apple has no timetable on a fix and offers no compensation until such matters are resolved. What should we do?

May 13, 2014 12:48 PM in response to Pat518

So, someone earlier said getting a new number would fix the problem. If that is the case, I may just go that route. This is frustrating... although, I like the "area" code I have, and don't want one of the numbers coming now. but I am sure that I can convince my carrier to assign me a new number gratis since Apple can't get their stuff together and own up to it.

May 14, 2014 11:17 AM in response to artotoros

This is and has become a public safety hazzard as most people use texting to communicate for all types of reasons. I had suspected that Apple simply does not care since you are leaving them and this article only confirms that thought. I had been an early adopter to Apple's technology and for the most part still believe but things like this turn my opinion very fast. I've got a lot of friends, they've got a lot of friends (and so on)-social media and word of mouth is a powerful thing which I'll start to use- I'll be converting my wife, mother, aunt's off the iphone within a few weeks. I will not be the only one.

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iPhone to Android iMessage bug fix

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