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iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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597 replies

Apr 14, 2014 2:06 PM in response to Pat518

This is absolutley ridiculous! I just got the galaxy s5 and have been talking with Apple to try and get it resolved. After having them deauthorize my number from there system and still no luck, the best solution they had for me was to teach my friends how to long press the message and then tap send as text... I don't know what to do, I have tried every possible solution available. I also no longer have access to my iPhone. APPLE fix it!!!!!!!

Apr 15, 2014 12:51 PM in response to chuckaroo

chuckaroo wrote:


I sure hope this fixes it. I'm getting texts from most people individuallly...I am not able to participate in group texts though...do you think that will be corrected also? Just want to be sure before I make the big change.


They will still have to manually re-add you to the conversation... Changing your contact info will not be enough. Now both your new number and your old number will be part of the conversation.

Apr 15, 2014 2:09 PM in response to chuckaroo

Ok I THINK I HAVE AN ANSWER YOU GUYS MAY LIKE BETTER THAN THE "NO SOLUTION" ANSWER WE'VE ALL BEEN TRYING TO WORK AROUND :)


I switched to a Samsung phone about a month ago and had all the problems we've all been having. I did everything suggested and each thing helped a little but not completely. I reactivated my old phone and turned off FaceTime and iMessage, I called apple and make sure they fully deactivated my number on iMessage and FaceTime. I had my closest friends and family turn on the send as SMS switch and little by little over a few days or 1 to 2 weeks peoples texts started coming in.


however there were a couple of people particularly in group texting, especially old groups I had been texting before like a certain group of friends, there were still some people whose text I did not see. Even more confusing I would get there texts when they sent it to me individually but not in the group. Extremely frustrating.then finally after 4 maybe 5 weeks just yesterday I finally received a text from that last holdout person in the old group text! My only explanation is that it was just a matter of time before Apple's servers fully released my number. Extremely frustrating, extremely annoying, time consuming, and just plain not right for Apple to not have a better solution. However I seem to finally be getting all of my texts and I love my new phone and will never go back to Apple sad to say. Hope this helps

Apr 16, 2014 10:18 AM in response to cbracer

cbracer wrote:


Ok I THINK I HAVE AN ANSWER YOU GUYS MAY LIKE BETTER THAN THE "NO SOLUTION" ANSWER WE'VE ALL BEEN TRYING TO WORK AROUND 🙂


Thanks for the help but this is, in fact, "no solution" for someone who relies on getting text messages on his or her phone. That's pretty brutal and would definitely impact my livlihood. In the T-Mobile store, I was told that for one of his contacts it took two months to begin to receive text messages from her.


Truly ridiculous.

Apr 16, 2014 10:53 AM in response to martofsky

I know only one and 100 % guaranteed solution. Your friends send you imessages. Reason does not matter, May be they are not technically savvy to chose to send as SMS. May be they just do not want to pay. May be they do not really care if you get those messages. May be your old imessage info is still cached in those group messages. No matter. Iphone is the only solution that works. Iphone will allow to use Apple's proprietary service "IMESSAGE".

Kind of the same as purchasing of Microsoft Office required to open those office documents that your friends e-mail you from time to time, being inconsiderate and not caring if you got Office or not, just cause they have it and can use.

Apr 17, 2014 12:48 PM in response to sadonathan8839

I switched from an iphone to a windows phone (yes, there are other OS other than iOS and Android) and now with iOS7 I can get texts from other iphone users at a much delayed speed as long as it is only one to one and as long as they go and switch on a button in messages settings that says "Send SMS when iMessage isn't Available". Group messages still never reach me unless another user that has never owned an iphone is in the group (and after I tell them about this probably never will). Even Apple does not know what is going on. At least if iMessage was a different app there would not be a concern about this blackberry messenger stopped sending bbm when you switched on and off of their phones. What a polished pile of junk. What they say about apple has come true ever since Steve Jobs died... Form first... Function meh.


So that being said to prove I do read

@KC7GNM It is a glitch. What if your phone fell in the toilet? You have to go to Verizon to use one of the users iphones there (if they are there) to switch imessage off? Since if you look below all troubleshooting avenues have been taken.

@sadonathan8839 Thank you for the reset example but still no dice and yes it is a glitch if you need to do all three steps that each individually say they will resolve the issue (Resetting the password does not say it will solve the issue)

@FelipeV It is a glitch. They do not have the option in most cases to switch to a SMS. They need to know that there is a switch to flip that allows it to be sent as an SMS... which most iphone users do not because they use the phone because the rest of the herd does. And it still is not resolved in GROUP MMS there is no way to switch to group MMS. ELEPHANTINE GLITCH with no way to change it. I know I was on the phone with Apple Support for 3 hours last night making sure I took all steps to troubleshoot the issue.

@mharris7190 What if you have a CDMA phone? Seems like a pretty big issue to overlook? And even with doing what you said... STILL DOES NOT SOLVE THE PROBLEM.

@Dug1977 Second that.


Actually, resetting the password does not work. Actually texting "STOP" to the number 48369 does not work. Actually, calling 1 800 MYIPHONy does not work... they just say it is a known issue that they thought they had resolved... but still nothing. I will probably have my Windows Phone number changed so whoever else gets that number will have to deal with Apple's stupid iMessage taking over in the future and never getting texts from iphone users. Apple is the only company that I know of that would force users to use Beta Apps on their phone when they previously had perfect native alternatives before e.g iMessage vs SMS, Apple Maps vs Google Maps. Thank you very much for proving another apple stereotype apple users have big egos, are very arrogant in their responses and have so much loyalty to a company that even when it OBVIOUSLY has a problem they explain it away. Like saying a virus is not a virus if it does not crash my computer. These both are glitches when they do not function the way you would expect them to... having to try 5 different ways of turning this off counts as a glitch even if it worked on the 5th attempt.

iPhone to Android iMessage bug fix

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