iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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Posted on Sep 3, 2017 6:23 PM

I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


Actually... the link you tout as both successful and findable within 30 seconds contains several errors and no real solution. And IMO, any resource that points to a Reddit thread for context can't end well.


User uploaded file

The link for support profile.apple.com leads nowhere, as Apple stopped that service a while ago.


User uploaded file

The suggested target for an SMS to unsubscribe does nothing to deregister an iPhone.



You do rightly point out the only correct resource is the one Maxsimonidis provided.


Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage


Nice rant though.

597 replies

May 17, 2014 10:15 AM in response to mike90909090

mike90909090 wrote:


I am glad to see the class action lawsuit. We shall see how long your post stays up. I'm thinking not long, i've had posts get taken off this board before.

if they are monitering our conversations on the forums

they should at least let us know that they are aware of the problem, and are working on a fix.

i nearly lost my job because of this. my boss was convinced that i was ignoring her messages



The minimum is to at least let a person know that his/her message was not delivered!

May 17, 2014 11:31 AM in response to mike90909090

mike90909090 wrote:


I also encourage everyone to do all of the steps (which will not help because Apple is doing this on purpose to punish us leaving their fold) and when they don't work, which they won't.....


i cant say whether or not the humorous conspiracy theory is true or not because i have no proof either way. but i can say that for some people the steps DO work. so ur post is false and should be pointed out as so.

May 17, 2014 1:28 PM in response to zelous

Actually, the fix DOES NOT work for people. What seems to work best, and maybe you should post this as your suggestion "wait 45 to 60 days and then MOST OF THE TEXTS will come through". It is an F Shop and it is because of Apple. And I still do not get texts randomly (complaint only for Iphone owners)...there is no real fix, it might be if I'm a 13 year old girl who doesn't mind randomly missing some texts then sure it "feels" like a fix. I wonder if your car cut out at stop lights randomly two or three times a week or so, AFTER the dealer "fixed" it.....would you say its fixed? Or that your car works? Not sure you would. So the most truthful thing to say is "there is no fix, there are some things that might improve it". But as an Android user I would say that is not good enough. And the silly thing is I can't leave Apple....if this was my provider's issue I could leave them (actually here in Texas its legal to do so if they can't provide consistent service)...I've already left Apple. And as far as "humorous conspiracy" I would say its just as humorous that you believe Apple is completely innocent. How is it that a company has created such a following of zombies that something that is clearly an issue and fanboys can't see it? That koolaid must be good.


Sadly, as many people have said on here, I own other Apple products, but I'm not such a follower that I want to live in denial about a very large companies intent to grow their market share. Without forums and blogs most people (and some who don't do research probably do) blame the droid......pretty easy way to poison the well of a competitor. I could be wrong, but so could you.

May 17, 2014 1:30 PM in response to zelous

Apple Support Communities
Hi Mike Hamilton (mike90909090),
Thanks for participating in Apple Support Communities.
We removed your post Re: iPhone to Android iMessage bug fix because it was nontechnical or off-topic. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.


They are monitoring these forums because here is what you get when they remove the posts.....and my post was nothing different than some of the other things posted on here......although I did reference the fact that Steve Jobs was dead and so is Apple ingenuity.........maybe that went too far..........................

May 17, 2014 1:36 PM in response to fromsouth

There is a difference between buying a SH*TTY product like windows and have it crash because its crap and a company who designs a communication platform that will render another device that you have purchased useless in some of its capacity....apples (haha) and oranges.......


now a true Apple to Apple example is that you bought a Honda and traded in your Ford and the way Ford designed their car is in such a way that your Honda won't run 50% of the time for 45 to 60 days and then randomly your Honda will cease to work every week or two............what would you say about Ford "fromsouth"?

May 17, 2014 2:17 PM in response to mike90909090

mike90909090 wrote:


There is a difference between buying a SH*TTY product like windows and have it crash because its crap and a company who designs a communication platform that will render another device that you have purchased useless in some of its capacity....apples (haha) and oranges.......


now a true Apple to Apple example is that you bought a Honda and traded in your Ford and the way Ford designed their car is in such a way that your Honda won't run 50% of the time for 45 to 60 days and then randomly your Honda will cease to work every week or two............what would you say about Ford "fromsouth"?

I would say that if Ford had "on star" feature that is not available on the Honda and you still kept pressing those buttons that looked like the the one that use to connect you to "on star" guys and expected them to connect you I d wish you a best of luck.

I think that only very uneducated person can call Windows bad in any way, it still drives 95% of computers in the World and does it sucessfully. I also think that only person with ridiculous sense of entitlement will 1. blame Honda for not having on star 2. blaming Ford for not allowing Honda to have "on star" or 3. thinking that if you press same looking buttons it has to be the same.

May 17, 2014 6:54 PM in response to fromsouth

Let me try this reply again. Apparently I keep saying things that get my posts ripped down....even though they seemingly look similar to what others have said.....


That response is so "interesting".... Windows is known to be "bad", anyone who knows that either buys a Mac or runs a different platform. The rest of the lemmings are just running it because they don't know what else to do. And as for your analogy....It breaks down because not all cars are expected to have on-star........they are however expected to run as designed.....when I buy a telephone for my house, regardless of manufacturer or service, it works with all phone companies.......when I buy a car, regardless of the manufacturer I buy from and who I owned before....I expect it to work DESPITE the manufacturer of my previous car.....when I buy a cell phone, I EXPECT that it would operate in the world as designed DESPITE who made my last phone. So, if your Honda quit working 50% of the time.....because you used to own a Ford.......would you be angry with Ford? And again, the fix doesn't fix it. I just had a group text situation today that wouldn't work and everyone had to send me individual responses.........which was lots of fun.......


Is this post better Host?

May 17, 2014 7:00 PM in response to zelous

Its hilarious Zelous......that you believe your phone was fixed right off the bat....


So tell me this, were there things that happened today that you can't remember? kind of a silly question right? Of course when you can't remember something you can't actually remember that you can't remember it........the information is just gone, you can't access it.


So, with a problem where Iphone messages do not come to you.....how do you know that you've gotten EVERY SINGLE TEXT? My guess is that you wouldn't.............the issue happens and you don't always know, and if someone doesn't wonder why you didn't respond or didn't expect you to respond they might not actually ask....and you would never know.

May 17, 2014 7:42 PM in response to Pat518

My friend just went through this. The android owner should contact apple and have them remove your phone number from your AppleID. Apple incorrectly associates the phone with a current AppleID and tries to send iMessages to it. Android does not receive them. Since the appleID the iMessage was sent to is still valid, it does not kick back an error in sending.


Contact Apple and have them remove your (now Android phone#) from your original AppleID account.

May 18, 2014 2:34 PM in response to jmaeder

jmaeder wrote:


Contact Apple and have them remove your (now Android phone#) from your original AppleID account.

Like people have said on this thread, that is an important step to take but it will not solve the entire problem. People who have messaged you before may continue to do so via iMessage. For me, that has been especially true with group messages.

May 19, 2014 11:28 AM in response to mike90909090

mike90909090 wrote:


Its hilarious Zelous......that you believe your phone was fixed right off the bat....


So tell me this, were there things that happened today that you can't remember? kind of a silly question right? Of course when you can't remember something you can't actually remember that you can't remember it........the information is just gone, you can't access it.


So, with a problem where Iphone messages do not come to you.....how do you know that you've gotten EVERY SINGLE TEXT? My guess is that you wouldn't.............the issue happens and you don't always know, and if someone doesn't wonder why you didn't respond or didn't expect you to respond they might not actually ask....and you would never know.


how do i know? because i checked. after i called apple, had my # removed, and waited the 48 hours, i group messaged everyone that i know that has an iphone and told them to try and text me. i got all but 3 of my contact's messages. i then told those 3 what to do to fix their phone so it can text people that no longer use imessage. i got their subsequent text messages. i fixed the imessage problem in 3 days after switching to an android. im sorry to say, u are wrong. wrong wrong wrong. maybe i havent posted this enough times. U R WRONG MIKE. so unless u want to post obvious lies in the face of irrefutable proof that u are wrong, please adjust ur future posts to include the fact that the proper troubleshooting steps DO work for some people.


because if u dont, im gonna be there to make u look like an idiot.

May 19, 2014 12:44 PM in response to zelous

Interesting.....a pro-apple poster doesn't get his post removed even though he is using......what did that Apple Host call it when they ripped down my post????? Oh yeah....inflammatory statements......which mine were actually less than what you wrote....but of course Apple has its own set of standards when we are drinking the kool-aid.


Z....irrefutable evidence? Please look that up on google and learn what that means dear Lord. If we were in court I can bet you what I wrote goes over better with a jury. No one's personal account of what has happened is irrefutable. And again, just because you had an instance where things worked doesn't mean THEY ALWAYS WORK. The issue with this whole mess is that your steps IMPROVE things but they do NOT fix things. My point to you is that even this far out you have no idea what you have missed unless you are a socio-path and are stalking everyone with an Iphone and asking them every day if they sent you a message and then reconciling some spreadsheet you have started......so, U R WRONG Zelous, WRONG WRONG WRONG WRONG WRONG WRONG WRONG WRONG........WRRRRRROOOOOOOONNNNNNGGGGGGG (sung with a British accent). Random issues that drop texts that you may never know got sent is impossible IMPOSSIBLE for you to know if it still occurs with your phone. IMPOSSIBLE. Unless, you are 13 and have 2 friends with an Iphone..........which you might be.


And when Apple loses the class action lawsuit, I'll come back to gloat........

May 19, 2014 12:49 PM in response to Chris CA

If we found an OS that was either purposely or accidentally created that screwed up 50% of all other users of a similar product I would agree with you Chris..............its hilarious that you people just keep going even though you know it is an ENORMOUS issue. This isn't just a glitch that makes your browser not work periodically, IT SHUTS DOWN 50% OF WHAT THE PHONE IS USED FOR.............your idea is that if Ford makes a car where 50% of the cars sold need new transmissions in 6 months that somehow that is the same as a Honda that had a frew side view mirrors not work..............not Apples to Oranges......

May 19, 2014 1:06 PM in response to mike90909090

mike90909090 wrote:


If we found an OS that was either purposely or accidentally created that screwed up 50% of all other users of a similar product I would agree with you Chris

Agree with me on what? I didn't make a statement to agree/disagree with. I asked a question.

50% of all other users? Where did you come up with this (ridiculous) figure?

its hilarious that you people just keep going even though you know it is an ENORMOUS issue.

I never suggested it wasn't an issue.

It's amazng that "you people" keep going on & on & on about it.

even though you know it is an ENORMOUS issue.

It is an issue for some. How do you qualify ENORMOUS (in CAPS even)?


your idea is that if Ford makes a car where 50% of the cars sold need new transmissions in 6 months that somehow that is the same as a Honda that had a frew side view mirrors not work..............not Apples to Oranges......

Where did you get this was my idea?

Or that I don't think it doesn't need to get fixed. Or that I don't think there is an issue?

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iPhone to Android iMessage bug fix

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