iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2017 6:23 PM

I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


Actually... the link you tout as both successful and findable within 30 seconds contains several errors and no real solution. And IMO, any resource that points to a Reddit thread for context can't end well.


User uploaded file

The link for support profile.apple.com leads nowhere, as Apple stopped that service a while ago.


User uploaded file

The suggested target for an SMS to unsubscribe does nothing to deregister an iPhone.



You do rightly point out the only correct resource is the one Maxsimonidis provided.


Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage


Nice rant though.

597 replies

May 19, 2014 1:19 PM in response to Pat518

Hey, Apple. Looks like you got some egg there on your face:


http://www.forbes.com/sites/gordonkelly/2014/05/19/ditch-your-iphone-and-apple-b reaks-your-sms-but-here-is-the-fix/?partner=yahootix


Get ready for the storm because this story is blowing up. Stop playing dirty tactics and just release that fix you've been sitting on since 2011, and we can close this thread. As an Apple-loyalist since the Wallstreet Black Powerbook, you've just lost my faith because of this. Grrr.

May 19, 2014 2:24 PM in response to mike90909090

mike90909090 wrote:


Interesting.....a pro-apple poster doesn't get his post removed even though he is using......what did that Apple Host call it when they ripped down my post????? Oh yeah....inflammatory statements......which mine were actually less than what you wrote....but of course Apple has its own set of standards when we are drinking the kool-aid.


Z....irrefutable evidence? Please look that up on google and learn what that means dear Lord. If we were in court I can bet you what I wrote goes over better with a jury. No one's personal account of what has happened is irrefutable. And again, just because you had an instance where things worked doesn't mean THEY ALWAYS WORK. The issue with this whole mess is that your steps IMPROVE things but they do NOT fix things. My point to you is that even this far out you have no idea what you have missed unless you are a socio-path and are stalking everyone with an Iphone and asking them every day if they sent you a message and then reconciling some spreadsheet you have started......so, U R WRONG Zelous, WRONG WRONG WRONG WRONG WRONG WRONG WRONG WRONG........WRRRRRROOOOOOOONNNNNNGGGGGGG (sung with a British accent). Random issues that drop texts that you may never know got sent is impossible IMPOSSIBLE for you to know if it still occurs with your phone. IMPOSSIBLE. Unless, you are 13 and have 2 friends with an Iphone..........which you might be.


And when Apple loses the class action lawsuit, I'll come back to gloat........


if u spent as much effort trying to fix ur imessage issue as u do trying to prove how much u can be wrong on a forum i think u would be a happy person by now. and btw its very simply really. i have an ipad that was signed into the same apple id. so all messages that were coming in as imessage showed up there. i KNOW when i dont get a message. in other words, ur mouth must very much taste like feet after all of this. and that ends my trolling on mike because quite frankly, its just getting boring (for now).


as for the people on here that are reading this to actually fix their problem and not just complain like whiney little children that it doesnt fix itself without some work:


1. call applecare and have ur number removed from the system

2. wait 48 hours

3. tell anyone that u suspect is still sending u imessages instead of regular sms text messages to update their software and turn on send as sms in their message settings. if u dont feel like troubleshooting their phone with those steps then u can alway have them call applecare instead.


these steps have not proven 100% effective for everyone, especially for group messaging, but they are the best method to getting the issue resolved as of right now.

May 19, 2014 3:35 PM in response to Chris CA

Because you have made several (no i am not going to go back and count them) statements that make it seem this "hidden" problem that hasn't been acknowledged by Apple is the same as other "glitches" from other devices....suggesting if other devices aren't perfect then it is the same as this problem........which is a complete reduction of the size and magnitiude of this problem (have you seen the article posted by Forbes? How many billion SMS get sent every year? this is a very big problem.

May 21, 2014 10:06 AM in response to KC7GNM

Hello, My wife has an iPhone 5S and she does send messages to me on my Samsung Galagy S5.

Verizon/AT&T said that Apple has a workaround, but required that the person with the iPhone turn off iMessage, delete your contact card from their address book, restart their phone, then create a new address book entry and then turn back on iMessage. It's a fiasco, but it can be fixed. Problem is that you might have to make sure that all your contacts do this in order to get everyone else's messages!!!!!!

May 21, 2014 10:07 AM in response to Pat518

Verizon/AT&T said that Apple has a workaround, but required that the person with the iPhone turn off iMessage, delete your contact card from their address book, restart their phone, then create a new address book entry and then turn back on iMessage. It's a fiasco, but it can be fixed. Problem is that you might have to make sure that all your contacts do this in order to get everyone else's messages!!!!!!

May 21, 2014 11:51 AM in response to victor319

victor319 wrote:


Verizon/AT&T said that Apple has a workaround, but required that the person with the iPhone turn off iMessage, delete your contact card from their address book, restart their phone, then create a new address book entry and then turn back on iMessage. It's a fiasco, but it can be fixed. Problem is that you might have to make sure that all your contacts do this in order to get everyone else's messages!!!!!!


might want to actually speak to apple to get the best facts first.


try telling everyone u know to update their software. the latest patch helps out with imessage for a lot of people (some others are still experiencing the issue even after that). they should try and keep their software updated anyways so telling people that shouldnt be to bad even though its still a pain in the butt.


another good step to try is to have them turn on send as sms in their settings>messages. this is something i would personally think should be on by default but its unfortanetly not. its function is to turn any imessages that are sent to someone not using imessage into a regular text message instead.

May 21, 2014 1:02 PM in response to zelous

I guess I should be a little more clear here. I have the latest iOS software on my iphone 4, I think it is 7.1.1 My friend here at work has an android phone. She was not getting my texts because it was sending it in an iMessage which is only reserved for iphones. Turning the iMessage feature off on the phone worked for me and now she gets my messages. You just wont be able to imessage between iphones with it off it will just be a regular SMS message. So it worked for me and should work if you have the latest iOS software. this is the only thing that i have come across that works untill apple fixes this issue in a future iOS update.

May 21, 2014 1:06 PM in response to eclipsed1

eclipsed1 wrote:


I guess I should be a little more clear here. I have the latest iOS software on my iphone 4, I think it is 7.1.1 My friend here at work has an android phone. She was not getting my texts because it was sending it in an iMessage which is only reserved for iphones. Turning the iMessage feature off on the phone worked for me and now she gets my messages. You just wont be able to imessage between iphones with it off it will just be a regular SMS message. So it worked for me and should work if you have the latest iOS software. this is the only thing that i have come across that works untill apple fixes this issue in a future iOS update.


that solution should work for anyone regardless of what software they are using. its just impractical to have to completely turn off imessage on every phone that is trying to send messages to a new droid.

May 21, 2014 2:21 PM in response to victor319

In my experience, even this "work around" doesn't fix the problem with group messaging. So while you can get a direct message from your wife you should see if your wife and you were on any group imessage threads and try to send a message to that entire group. In my experience those messages do not come through to the non-iphone user yet no error message is displayed to the sender.


victor319 wrote:


Hello, My wife has an iPhone 5S and she does send messages to me on my Samsung Galagy S5.

Verizon/AT&T said that Apple has a workaround, but required that the person with the iPhone turn off iMessage, delete your contact card from their address book, restart their phone, then create a new address book entry and then turn back on iMessage. It's a fiasco, but it can be fixed. Problem is that you might have to make sure that all your contacts do this in order to get everyone else's messages!!!!!!

May 30, 2014 1:40 PM in response to Pat518

Yes this works, but it is not a consistent solution. It does work more often than not, but then there are times when I find that the message was not received by the iPhone user. Sometimes, the iPhone user gets the message failed response from thier device when attempting to text me. Looks like Apple has some more de-bugging to do and a class action suit to avoid. Not that it matters to the iPhone cult.



http://www.cnn.com/2014/05/22/tech/mobile/aple-imessage-problems-fix/

Jul 1, 2014 8:52 AM in response to jpag99

Ok party people as I mentioned in Mid May i'm reporting back. To review: most of us know all of the potential "fixes" needed by the iphone users to enable messages to be received by non iPhone users- for some they work and for some they do not. They did not work for me. Someone here (fromsouth?) had referenced a 45-day period where apples servers purge your information. I have to say that that time frame has passed and it now appears that receiving text messages from IPhone contacts is working for me.


The thing i do not understand is the 45-day timeline- i understand the timeline but i do not understand (at least af of Mid May- the last time i was researching this issue) is why Apple has not been forthright about it anywhere in online support or via support calls. Again, another poster informed me and others about it. That's my 2 cents.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone to Android iMessage bug fix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.