iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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Posted on Sep 3, 2017 6:23 PM

I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


Actually... the link you tout as both successful and findable within 30 seconds contains several errors and no real solution. And IMO, any resource that points to a Reddit thread for context can't end well.


User uploaded file

The link for support profile.apple.com leads nowhere, as Apple stopped that service a while ago.


User uploaded file

The suggested target for an SMS to unsubscribe does nothing to deregister an iPhone.



You do rightly point out the only correct resource is the one Maxsimonidis provided.


Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage


Nice rant though.

597 replies

Dec 11, 2014 3:06 PM in response to Chris CA

I first called Apple about this issue back in February when I thought it was just one iPhone user, but called again today after realizing that more group conversations were leaving my android phone out. My iMessage has been deactivated since my first support call in February, and I've run the self-deactivation webpage several times and it says iMessage is not activated with this phone number.


I've had my friends with iPhones who group message delete my phone number and the thread, and resend a group message - the first goes through as text MMS, but somehow the iPhones start talking to each other and switch to iMessage and I stop receiving messages.


Apple support this morning had me remove my number from the support profile and then have iPhone users delete threads and contact info and re-add me, but the problem persisted. Apple this afternoon at a call back told me to call my carrier to see if it was a configuration issue, which I don't see it being the case. T-Mobile said it's a group iMessage problem, where they will always switch to iMessage if an iPhone user responds. So they suggested telling my iPhone friends to turn off iMessage... which would just of course prevent them from getting group iMessages.

Dec 11, 2014 7:52 PM in response to Lydeckr

I've been dealing with this with a group of friends. 3 of us are iphone, 1 is android. we have tried all of this. i went to apple store. there should be NO problem they say. We still have the problem of messages not getting delivered or responses getting delayed or posted to just one of us. This really seems like it's all APPLE trying to NOT be compatible. Even after downloading the 4th or 5th bug fix from IOS 8 it still happens. APPLE what are you doing?

Dec 12, 2014 4:22 AM in response to JazzyGirl52

JazzyGirl52 wrote:


This is not the solution. I've done that. I went to the store and spoke with the Genius. I've deleted everyone and readded everyones contact info. We have tried an android to apple fix that didnt work, and vice versa. This is clearly an APPLE incompatibility issue that they do not want to fix.

OK. People buy apple products and enjoy apple's proprietary imessage system. Then they leave apple and do not enjoy service that is not available to

them anymore. They just do not have it ANYMORE. People can adapt - or complain. Hence that thread. Adapt or come back here and complain. Every

advice to adapt was provided here. There is nothing to add.

Dec 13, 2014 11:00 AM in response to fromsouth

People buy apple products and expect to enjoy standard messaging systems too, where their messages get to their intended target. The problem is not enjoying service that SHOULD be available. We don't want iMessage back, we want non-proprietary MMS back.


Receiving group messages is something that should be available, and something that works on all iPhones prior to iMessage, all Android phones, all Windows phones, and all RIM phones. When you cannot adapt, as you are not the iPhone user and the problem is with iMessage programming, all there is left is to bring light to the issue.

Dec 13, 2014 4:20 PM in response to Lydeckr

Lydeckr wrote:


People buy apple products and expect to enjoy standard messaging systems too, where their messages get to their intended target. The problem is not enjoying service that SHOULD be available. We don't want iMessage back, we want non-proprietary MMS back.


Receiving group messages is something that should be available, and something that works on all iPhones prior to iMessage, all Android phones, all Windows phones, and all RIM phones. When you cannot adapt, as you are not the iPhone user and the problem is with iMessage programming, all there is left is to bring light to the issue.

What "people expect" comes from not knowing. "Bringing light" is complaining. You more then welcome to continue to "bring light".

Dec 14, 2014 1:18 PM in response to fromsouth

Since Apple never advertised and never says that iPhone users should expect to no longer be able to text people without iPhones, I don't think what "people expect" comes from not knowing. This isn't about knowing or not, this is about a bug.


Bringing light to a bug, complaining about a bug, is how bugs get fixed. Whether it's previous iMessage bugs, lockscreen bypasses, killing wifi... those come to light because users bring light to them by complaining to Apple, and Apple issues a bug fix.


Of course we are more than welcome to bring light to more bugs that Apple makes.




,

Dec 14, 2014 2:16 PM in response to TJBUSMC1973

It is a bug. Sending a group message to people and not having it go through to several of the recipients is a bug. This isn't about temporary or permanently porting your number, when you have an android phone and iMessage is turned off on your phone number, you should be able to get messages from iPhone users.


And yes, Apple never advertised that if you get an iPhone, you won't be able to send group MMS to android users. You seem to misunderstand the issue people are talking about. I have reset my phone, I have deregistered iMessage, and after several support calls with Apple there are still group MMS I cannot recieve when iPhones default them to sending iMessage.

I followed Apple's instructions for what to do before I switched away from iPhone, I have used their deregister website but it doesn't work (as my number is not registered), and i still cannot receive group MMS.

Dec 14, 2014 2:23 PM in response to Lydeckr

Group MMS with non-iPhone users is a carrier function, not an Apple function. And as far as a deregistered number on a non-iPhone not getting messages from an iPhone, that's a sending issue, not a receiving issue. If your phone number has been deregistered from being an iMessage/FaceTime number, and an iPhone user still sees it as an iMessage when they are sending, then their iPhone is not checking the iMessage/FaceTime server to check to see if your number is or is not an iMessage number. Updating to the newest available iOS on their devices resolves that issue.

Dec 14, 2014 4:02 PM in response to JazzyGirl52

JazzyGirl52 wrote:


We all have Verizon. 3 of us have iphones and one just switched last April to Android. All seemed okay before the new OS8 and Iphone 6 release.

I doubt it's Verizon, I really believe it's Apple BUG. And I wish the **** they would fix it.


Then give Apple feedback at www.apple.com/feedback.

Again, if it is a Group MMS, then MMS is a carrier function, not an Apple function.

Dec 14, 2014 9:46 PM in response to TJBUSMC1973

When an iPhone sends a group iMessage instead of a group MMS, that is an iPhone issue, not a carrier issue. iMessages do not use carrier designed pathways.

I WANT the iPhones to send a group MMS, but they send a group iMessage.


I have had friends delete me from the group message repeatedly, delete the group iMessage, and new conversations always resort to iMessage after a few messages. It starts green, but automatically turns blue.

Dec 15, 2014 5:11 AM in response to Lydeckr

Lydeckr wrote:


When an iPhone sends a group iMessage instead of a group MMS, that is an iPhone issue, not a carrier issue. iMessages do not use carrier designed pathways.

I WANT the iPhones to send a group MMS, but they send a group iMessage.


I have had friends delete me from the group message repeatedly, delete the group iMessage, and new conversations always resort to iMessage after a few messages. It starts green, but automatically turns blue.


This entire time, you've been talking about MMS Group messages. Group iMessages are different.

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iPhone to Android iMessage bug fix

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