iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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597 replies

Jan 20, 2015 1:40 PM in response to D287

I agree that it should not be programmed this way, and it was a hassle to find a workaround that solved the issue for me. For me, this was only an issue for group conversations, and individual messages worked fine. After several support calls to Apple, one workaround that worked for me might work for you:


1) Have iPhones turn off sending/receiving from their email address (leaving only phone numbers to send/receive from).
2) Have both iPhones delete the existing group conversation. They can then start a new group conversation.


The bad news is that this does still require you to know that there are sent messages that you are missing.

Mar 11, 2015 4:59 PM in response to sperman524

sperman524 wrote:


I have de-registered my number from iMessaging, but I still can't get texts from some iphone users. Will this eventually solve itself, or am I still required to tell all of my friends that they need to turn off iMessaging to help me solve this problem?

Just tell them to start a new conversation in Messages app. The old conversation is still sending via iMessage.

They don’t need to turn off iMessage.

May 1, 2015 12:37 PM in response to Pat518

switched from iPhone to android, and having this problem.


I have tried everything suggested here, and so far nothing has fixed my issue.


I am changing my # and never buying another Apple product as long as I live.



also something that is happening which is very interesting. my old iPhone has a lot of data and i still haven't transferred my contacts, etc.. to my new phone. so i keep it on. i turned off all my calendar, and all the reminders. and STILL despite everything being turned off, including wi-fi, and no cell data, it reminds me of my appointments that are coming up 10 minutes before they occur. Apple really needs to get their head out of their *** and get over themselves. their phones are not superior. and if a person choses to switch phones, it should be the user's choice, not Apple's whether or not the # should be released.


I have been told stories in the past about Apple's crap like this, but never thought it would happen to me. well, now i know.

May 1, 2015 4:12 PM in response to Pat518

do you have a hard time comprehending what I typed?


"I have tried everything suggested here, and so far nothing has fixed my issue."


that includes calling Apple. the only thing I got hit with was "everything is done on our end. reset your password." I can't even sign in to iCloud because it is giving me a weird sign in issue, and Apple representative couldn't even help me with that issue. what makes you think they can help me with this one?


and what you mean I don't own an Apple product? I own an iPhone, a Nano, and a Macbook.


you're the one who should call apple and tell them their service stinks, (apart from your comprehension issues).

May 20, 2015 2:07 PM in response to beakhorns

Tried everything. Just got off the phone with Apple. They are aware of issues. We did the deregister and all that stuff. It's definitely iMessage because my wife (iPhone) can send me picture messages no problem. There is no documented end all fix. You need to try everything until something works. Right now, Apple is stumped with my issue. I can get SMS messages from SOME iPhones. Could it be a carrier issue? Maybe. Right now my bet is MY problem is ATT related.


I'll post my resolution when it happens.

May 20, 2015 2:59 PM in response to Terp84Alum

I hear you. After doing literally every single thing I could find in this thread (some people just can't read I guess), I am STILL having problems. I even just changed my phone number a few hours ago, and the same problem STILL occurs. And just like you said, some iPhones get my messages and visa versa, but certain ones still don't. my mom still can't get my txts, yet my co-worker can. It could be something SIM card related, since I am using the same SIM in my Android. I honestly don't know what else to think or do. Will wipe and reset my entire iPhone, as I already resetted its network settings, when I get all my data off of it. But I don't know how in the heck that would help.


I just can't believe that after yeaaaaaaars of having this bug, Apple STILL doesn't know what to do. I think it's their way of punishing anyone leaving their precious company for another. after dealing with this for nearly 2 months, I will not miss them and not planning on spending another dime on one single Apple product in the future.

Oct 9, 2015 1:31 PM in response to sarrenee

Yes, that does work. BUT, the point it, who in their right mind is going to send a message out and expect everyone to follow those directions? this is an APPLE bug. If they want to use blue messages for those still on iphone, so be it. The rest need to go green to the folks not using an iphone, REGARDLESS if at one point in that conversation the user had iMessage and has since moved on to android or otherwise non-iPhone.


I find it asinine that Apple won't recognize this issue as their own, and include that check as part of their messaging service to send those no longer registered this same message via SMS. They know of the issue, very well I'm sure, but they just leave it be hoping that in some way it will bring people back to iPhone.


They're going to run into a legal mess with this, and I for one will pile on top of them when the lawsuit comes as I have been affected in a sever way socially due to not receiving these messages.

Oct 14, 2015 9:28 AM in response to polymechman

Ok...try # 3, making it much nicer and peaceable, because Apple keeps calling this a "rant" and removing my posts 😟


Polymechman, I totally agree. And reading the opinions offered by the people just wanting to argue for the sake of argument is beyond enraging. Do you guys really think we would be at 580 posts if the quick-to-troll-solutions were of any value whatsoever? Almost as frustrating are the "helpful" replies that have been replicated 50+ times like, "hey guys just go do that de-register thing" that we've all obviously tried countless times before, during, and after our hours-long phone calls with the Apple customers service techs. Again...a fix like that isn't gonna work for a problem going to post 300 and above.


I lost my Android phone a year ago and made the mistake of borrowing my friend's old iPhone for just 2 weeks. During that time, iMessage managed to poison my number in about 5 different group messages (having up to 6 iPhone contacts in each). When I got back to Android...well everything that everyone here is hollering about over the 39 pages happened to me. And it's still an issue...I just tested it after I ran into this chain of posts.


Now here is many of our points: It is extremely difficult (for me impossible) to coordinate a group of people to simultaneously delete all the problem messaging threads consisting of months to years worth of texts! Of my 6 contacts, a few are inept, a couple did it, and one just didn't want to loose his history. If one person doesn't succeed in following the instructions it re-poisons the whole messaging group again. It was simply not going to happen without flying everyone in for a group meeting and physically taking all of their phones and doing it myself.


So, here's what worked for me:


I took one of these groups and I started a new message thread that was a copy of the original BUT, added one more number: A land-line...a number that Apple wouldn't recognize as a possible iMessage that would essentially send the text to nowhere. Then I started texting back up to this new group. Done...all messaging worked after that. Because even if some of my friends phones wanted to see me as an iMessage, the landline would "keep it green".


But, still...a year later...it baffles me that I have to see this useless extra number in 5 of my message chains just to have a conversation.


So how is that not Apple's problem to fix? I tried searching for this issue with people who went iPhone to Android to iPhone - not a problem. I urge Apple to fix it immediately...yesterday in fact.

Nov 30, 2015 4:39 PM in response to neuroparadox

Agreed this is a problem created by Apple and they have no intention of fixing it. It's their way of hoping / trying to encourage people to never leave them. It is not open.


I switched from iPhone 4s to Samsung Galaxy Note 5 a few days ago and found this issue. In short, yes, I can TXT people directly. But all group messages are totally messed up. Really makes me mad that Apple has been ignorant on this issue for YEARS since the beginning of this thread. One of the reasons I left Apple was because of their tight grip on everything. But now I am outcast from many groups of friends who use Apple devices because their phones INSIST on contacting me at a no longer existing location. (iMessage) It is a bug. A flaw.


With group emails... You can EDIT the email addresses as you reply all. And then that fixes things going forward. But with iMessage and SMS, you are not able to change who you write to. It is just a name.


I am curious to hear from others who had this issue in the past. Did you just ignore it? Did the problem fully fix itself after 45 days? Do you currently get all group txt messages? I am only 2 days into having this issue, but what a waste of time and what a mess!!

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iPhone to Android iMessage bug fix

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