fromsouth wrote:
Sorry buddy, as far as I know normally you are way ahead. O😝n that one - support profile s got nothing to do with imessage. It is just old wife's tale.
Check that out and I was told that apple advisors see more info then us regular people.😁
http://support.apple.com/kb/TS5185
Credit to trudeau43
BTW impressive work on wifi grayed out thread. 😉
Support profile does have a link to iMessage. I've tested it myself, and seen it work. Ideally, when you will not be using an iPhone anymore, you should make sure to turn iMessage off, then erase the device. The other steps listed previously also have positive effects... in some cases.
There is no 'magic bullet'. It works properly most of the time, but sometimes it doesn't. You can take every step listed here, and still have to wait. I agree the iMessage system should be improved, but the support profile option is a valid step, in many situations. Please don't discount it as an 'old wives tale' out of hand. It is one of many POSSIBLE resolutions.
Also, Apple Advisors do have access to more information in those articles than the public, as well as articles that the public never sees. Every company has internal information that never gets out to the public, for one reason or another.
And finally, thank you, in regards to the wi-fi greyed out thread.
P.S. The 'Send as SMS' doesn't always work in these situations, moving from iPhone to non-iPhone. Sometimes it gets 'stuck' in the iMessage server anyways.