iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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597 replies

Dec 14, 2013 7:41 AM in response to Pat518

I bought a new galaxy s4.

Wasn't receiving texts.

My friend narrowed it down to iMessage by turning off and on iMessage. I was not receiving texts when iMessage was on.

I unregistered my phone but that did NOT resolve the issue.

I also changed my appleId and that did NOT resolve the issue.

Finally, I unregistered my iPod nano from 2005 and that solved the issue.

This may have been an obvious fix but I missed it.

Dec 14, 2013 7:55 AM in response to dalessandrd

dalessandrd wrote:


I bought a new galaxy s4.

Wasn't receiving texts.

My friend narrowed it down to iMessage by turning off and on iMessage. I was not receiving texts when iMessage was on.

I unregistered my phone but that did NOT resolve the issue.

I also changed my appleId and that did NOT resolve the issue.

Finally, I unregistered my iPod nano from 2005 and that solved the issue.

This may have been an obvious fix but I missed it.

BTW the way to make sure that issue is fixed - on iphone that sends message, go to settings - messages- turn off "send as SMS" feature. Make sure messages are on and send a message. If the issue is fixed - you will see message undelivered. You do not see it - still need to talk to Apple.

Dec 18, 2013 2:18 PM in response to Pat518

i get the same weird situation !

i wanna dig more in this BUG

Case 1:

user A and B have both iMessage
A send a iMessage to B ... B is out of internet connection, A automatically see the iMessage became an SMS


Case 2:

B trow away the iphone and use a better/other phone

A send a iMessage to B ... B is not on iMessage but the iMessage is sent normally...
B didn't receive any SMS


so... for me: THIS IS A BUG !


the iMessage servers should know if i'm in or out ! Like the case 1




so please, Apple fix this, stop kidnap my messages and leave me alone!

Dec 19, 2013 12:10 PM in response to Pat518

This just solidifies the fact that I have owned my last iphone. Just switched to a Note 3 and after dealing with this for 2 weeks now.....spending an inordinate amount of time researching, reading and trying all the 'workarounds', I still have family members who cannot text me. Both phones are good products; however, I know which one I'll be sticking with. Some people who have this problem value their time enough to not appreciate having to waste it dealing with a problem without a defined remedy. The simple fact is once the phone number is transferred to a non-iphone, the imessage capability should automatically revert back. Yes, this IS a glitch, and a big one. Big enough that I'm done with screwing with it and will make certain I dont have to deal with it again by not buying another phone product from Apple.....ever. It was fun while it lasted but I'm not going through this again! This is actually a big enough glitch that Apple should send out messages to everyone that imessage should be de-activated on all phones due to their phones interrupting a major form of communication....period.

Dec 27, 2013 8:56 AM in response to Pat518

Regardless of whether or not your friends can still text you using SMS, this is a major bug and completely unacceptable. Apple does not have the right to highjack a number as a specific iMessage number. I had a family emergency this week and my family didn't know to switch to SMS and I missed a number of very important messages. Sounds like a class action suit waiting to happen. I applied the fix where you unregister the old device and it didn't work. Looking for a lawyer now.

Jan 3, 2014 8:39 AM in response to ZumaSnow

I am having the exact same problem. Even after my friends have set their iPhones to send me messages (rathan than iMessage), they still cannot send me text messages. I take that back - I get intermittent texts, which is even worse!


I have deleted my cell phone number (but not my actual phone( from my Apple registration.


All that said, one shouldn't have to send emails to their friends who still have iPhones (who can remember that?) and ask them to switch to sending SMS.


It is a glitch and needs to be fixed.

Jan 4, 2014 2:47 PM in response to tking399

I have tried it all. Including calling apple. Still will not work. Apple has my phone number held captive and they will not let it loose.


So, here is how I fixed it today. I took my four children to the phone store and bought them all Galaxy Phones and trashed their Iphones. Screw Apple. I will spend every chance I can to let peope know about this. BS!

Jan 4, 2014 5:22 PM in response to 7summits

7summits wrote:


I have tried it all. Including calling apple. Still will not work. Apple has my phone number held captive and they will not let it loose.


So, here is how I fixed it today. I took my four children to the phone store and bought them all Galaxy Phones and trashed their Iphones. Screw Apple. I will spend every chance I can to let peope know about this. BS!

Excellent and congrats! Come back in few month and share your experience with us. Would also be great to find out how their tech support score for you after you get a chance to find out.

Jan 6, 2014 3:47 AM in response to stevenmey5

I have tried everything as well and nothing works - or at least not for ALL of my friends/family with iPhones. I went to the Apple store as well and they were not helpful.


This is EXTREMELY FRUSTRATING to me. Other than my new Android, I own ALL Apple products (Macbook, Apple TV, various iPods, Time Capsule. 2 iPads and an Apple TV). I have always been a faithful Apple customer. That said, I will think very seriously before spending one more dime on an Apple product because of the lack of responsiveness toward addressing this glitch.


Get with the program, Apple.

Jan 13, 2014 1:19 AM in response to Pat518

This IS an issue with the structure of apple's 'messaging'.


All fine and dandy that they simply hijack a user's SMS functionality for their own messaging system.


And when said user leaves apple and takes their carrier's (NOT apple's) mobile contact number with them, apple are still merrily firing out 'messages' (read - 'IMESSAGES') here and there without bothering to deactivate the functionality.


there is no way to de-register a handset via itunes - i have tried - and simply shutting off imessage does not work.


Pointless.

Jan 13, 2014 4:04 AM in response to ex apple user

I completely agree. I have tried everything, and nothing has worked. I can get text messages from some iphone users, but not all, and NO group messages.


I own so many Apple products and have always been a huge proponent of them. I only switched to an Android because Apple would not produce a larger screen phone. I considered going back to my iphone merely to get functionality back with texting, but I refuse to reward Apple in their attempt to hold me hostage.


In all seriousness, I think a Class Action lawsuit should be filed to force Apple to fix this.

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iPhone to Android iMessage bug fix

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