Previous 1 2 3 4 5 Next 591 Replies Latest reply: Feb 2, 2016 9:30 AM by Zazzle15 Go to original post Branched to a new discussion.
  • Tigrazize Level 1 (0 points)

    Actually this IS a glitch. I am now experiencing the same problem, except when I had gone in and switched my phone I traded it so they took it from me. They did not turn off iMessage before wiping the phone and sent it in to headquarters...therefore now I have no way to get ahold of my device and turn iMessage off. Customer service directed me to the apple site where I could unregister my device, and lo and's not there. There is literally nothing I can do at this point except to tell all my iphone friends that if they want to text me they have to turn off THEIR iMessage and nobody seems to want to do that. This only occurs with people who have the iOS7 update, because everyone that does not have the update send me a message that starts off as an iMessage then it converts to a regular SMS. Yet everyone with iOS7 cannot do this.

  • imessagebugbs Level 1 (0 points)

    This is a glitch! I am not receiving texts from any iPhone users, even after they changed to SMS. Apple is hijacking messages, MAYBE not deliberately.

  • tal822 Level 1 (0 points)

    Step 1

    Go to

    Step 2

    Log in with your Apple ID and password.

    Step 3

    Select the product you need to de-register (your iPhone, for example).

    Step 4

    Click ‘Unregister’.

    Step 5

    You’ll see the message ‘Are you sure you want to unregister and delete this product?’ – Click ‘Unregister’ again.

    NOTE: if you’ve got any other iMessage-capable devices registered to the same Apple ID that you no longer have access to, unregister these now.

  • beasty13 Level 1 (0 points)

    My issue exactly the same. I have tried everything in this thread, the only thing I can't do is reinstall the sim in my old iPhone 5, as I no longer have it.


    This is really poor from Apple, and should be addressed. Hopefully a patch on iOS7 will resolve, though I imagine it will be a low priority.

  • RubenLopez Level 1 (0 points)

    TechCrunch reports an iMessage bug causing problems for iOS users trying to send SMS messages to ex-iPhone users who have switched to another platform, such asAndroid.

    What happens is, the iPhone attempts to send the SMS to the ex-iPhone user as an iMessage -- just like it always did before the recipient switched devices. But since Android doesn't support iMessage, the text ultimately fails.

    Simple, if naive solution:

    1. Don't let your friends switch away from iPhones.

    Complicated, if realistic solution:

    1. Tell them to go to:
    2. Log in with their Apple ID.
    3. Click on “edit products”
    4. Click on the “x” to the right of the product.
    5. Click “unregister”

    According to a tipster in Apple's support forums, this should resolve the issue entirely. Unfortunately, this is just one of several iMessage related bugs we've been tracking lately. New service or not, Apple needs to get on top of this so users don't have to go through steps they ought not have to go through.

    Source: Apple Support Communities via TechCrunch

  • hausjam Level 1 (0 points)

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  • w3a2 Level 1 (0 points)

    So this is still a problem.  My iphone 4 was long overdue a replacement so I switched to an Android phone after IOS7 update (which, by the way, current problems notwithstanding - I am glad I did). 


    Happy with my new phone, however, I am not receiving text messages from iPhone users (including my wife) unless i ask them to disable iMessage from their phone. 


    This is what i've done so far.


    1. Wiped my iphone (before I realised this was a problem)

    2. Upon realising the problem, I logged onto my apple support page and 'unregistered' the phone.

    3. Still not working so I've had to disable imessage on my wife's phone still and pretty much accept the fact I wont get text messages from any iphone users anymore.

    4. Restored my phone from a backup, went to the imessage settings and turned it off before wiping it (still no fix)

    5. went into apple store and told them the problem. The lady in bright blue told me that if someone with an iphone types my number in rather than my name it will send as a regular text (which it doesn't). Then she suggested that if iphone users turn their phone off it will clear it from the memory (also tested and it doesnt).

    6. my current 'solution' is to send a blanket message to everyone who has an iphone to turn off their imessage when they send me a text (which i'm not going to do by the way), or even better, just cut off all communication with iphone users, right?  Because it's my fault for not wanting to spend 3x the price to upgrade to a new iphone with the same/smaller screen size and similar specs as the andriod phone i got instead.


    So when you say it's not a 'bug' I agree that using the most technical definition of 'bug' it probably shouldnt be called bug or glitch. What it is though is apple simply punishing me for not upgrading to an iphone 5 or 5c or 5s because of apple software being overly controlling.

  • w3a2 Level 1 (0 points)

    (ps. in the meantime I've done some more research and it appears that the apple ID resets every 45 days? If so, I guess I will wait and see.

  • hausjam Level 1 (0 points)

    Working for me now. In my case my wife's iphone was trying to iMessage my Android phone (I just switched from iphone).  However several others were texting me from iPhones just fine. So i went into her iphone settings and discovered that "send as SMS" was turned off. This is a strange setting as she was still sending SMS to many others, it was just blocking me. I presume because apple still had my number registered. This setting only seems to block SMS to numbers that are registered with iMessage.


    Anyway I went into iTunes and find my iphone on iCloud and removed my iphone from the devices lists. Still didn't fix it. After I enabled the SMS setting mentioned above on her phone, it now tries to send an iMessage first, but immediately changes it to text message and they are going through now.


    I would recommend you ask the folks who are having problems to check their settings and see if that SMS setting is turned off.  That has to be the issue  because I can remember plenty of times when I still had my iphone, sending iMessage to others who had iPhones, and periodically seeing them go through as text message instead of iMessage.

  • nd3eb Level 1 (0 points)

    Where did you read this??

  • nd3eb Level 1 (0 points)

    Sorry I was referring to the post that says your Apple I'd resets every 45 days, just curious where you read that

  • w3a2 Level 1 (0 points)

    Not sure where I read it, I think on an android forum. Anyway I fixed it by logging onto my Apple support and resetting my password.


    The first test message failed as an imessage, then resent as a regular text.


    Still poor form on Apple's part.

  • MichGuitar Level 1 (0 points)

    Quit responding to people when you don't know what you are talking about. If someone changes there phone requires the SENDER to change something before the RECEIVER (the person changing their phone away from Apple) then it is a bug - plain and simple.


    Just because you are not experiecing the problem doesn't make it "as designed."


    If you have something constructive to solve a problem, then submit it. If you simply think it's not a problem, then refrain from sending anything.


    On this one - you are plain wrong.

  • MichGuitar Level 1 (0 points)

    I hate to spend my time doing this - but you are clearly just a rude person that does not help anyone.


    Spend your time better - I will.

  • MichGuitar Level 1 (0 points)

    iMessage  (and Apple) ARE the problem here - it's well know, but Apple Fanboys can't see past their own noses.


    You do not receive SMS texts unless the originator changes behavior - that is plain wrong.


    I own several Apple products (just less now since ios7 drove me to the Android, which is better FOR ME).

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