Can't get past the Review Agreement Page.

I work in one of the largest newsrooms in Canada. Normally I defend Apple to the core. No pun intended. However, since Apple has been treating its iOS developers with a complete lack of respect, I may bring this matter up to one of our tech reporters. "What Happens When Apps Stop Being Developed. Does Apple Really Care?" We have 400K viewers per night.

What is most upsetting and unsettling is the lack of acknowledgment to this particular problem. According to Apple, the problem doesn't exist. I agree it probably because they don't want any more bad publicity (Hacked, and now can't fix their own site). But the lack of official response just makes me worry more.

Yet another threat.

We do not know the whole story of what happened (and we may never know) nor do we know how Apple has handled this problem internally.

I've worked in Corporate IT when a disaster like this happened and it's usually a supreme pita to get everything back to normal no matter how good your backup procedures are.

I seriously doubt if Apple is treating this lightly. I'd hate to work in IT at Apple right now.

But if you think asking if Apple really cares will help, go for it.

So, in your view, people have paid for something and don't get it should just shut up and be patient?

It's even better (worse) than that: Apple's public statements imply the things are getting incrementally better and everything will be fixed this week. This public posture is a lie and Apple KNOWS it is a lie -- for many registered devs NO part of the developer website is back online -- we have NO access.

I know from personal contact with Apple -- a dev support guy telephoned me about a week ago -- that Apple knows there are some of us who have no access but Apple doesn't understand why -- there is no fix and no work-around.

But, in your view, it's OK for Apple to loudly shout that everything is quickly getting back to normal, even when they KNOW that's not true?

I would have more respect if they even lightly acknowledged that a very large chunk of developers have been completely out of iOS production for almost a month, rather than pleasing the media by announcing that the required features for production were available a few weeks ago (despite the fact that they are not)

So why else would Apple have support forums? We have a very large issue at hand that doesn't appear to be a priority to them, given the lack of feedback. In other words, yes, it is probably a good time to contemplate how much Apple really cares about its developers.

"So, in your view, people have paid for something and don't get it should just shut up and be patient?"

I never said anything of the sort; I was simply implying that making some sort of threat like bad publicity or legal action is hilarious.

You can believe what you want but I'm of the opinion that there are very talented people at Apple trying hard to get to the bottom of each person's particular problem. Something is very messed up with those accounts. I feel badly for those affected but I seriously doubt that Apple is ignoring these people.

In fact, it would make more sense to post your opinions on a non-Apple web site in order to get maximum exposure. (This whole thread contain numerous violations of the forums rules so I think Apple has been pretty darn lenient).

At any rate, I wish all of you folks having problems get back to normal as soon as possible.

I've worked for global corporates as well - BP, Booz-Allen, Microsoft and Apple and I would not expect to have a job even a week after such an event.

"(This whole thread contain numerous violations of the forums rules so I think Apple has been pretty darn lenient)."

I laughed out loud when I read that. I'm pretty sure I hears a mysterious sucking sound in the background, too.

As for 'post your opinions on a non-Apple web site ': check.

And, just BTW, much of what's posted here is FACT, not opinion. The FACT is that Apple isn't being truthful about the developer site's problems and is actively trying to spin it, even though they KNOW their spin is not true.

PS Did they tell you that, when you reach Level 5, you have to push the Company line no matter what you may believe, personally?

At Level 2 they just told me what an honor it is for me to be able to report fellow posters for not being good little mushrooms.

Nope. It's just my opinon and I don't always 'push the Company line'.

As of this moment, I'm not happy about Apple's iTunes App Store support telling me that if I want to know why refunds are issued for apps even though the purchase agreement says 'no refunds' I must contact a lawyer.

Not one bit happy about that.

dbs wrote:

PS Did they tell you that, when you reach Level 5, you have to push the Company line no matter what you may believe, personally?

At Level 2 they just told me what an honor it is for me to be able to report fellow posters for not being good little mushrooms.

😉

OK, so it's now Friday of the week in which all developer services were supposed to be back up and I'm still completely locked out of doing any development because I can't agree to the terms. Nice work, Apple.

In the rare chance the mods don't delete this post too I would like to say a few words.

It is friday today. And according to our Apple cult, this is suppose to be the day everything is restored. On august 5, 2013 the apple elite PROMISED in a written letter to all their developers that the "LICENSE AGREEMENTS" will be online in ONE WEEK - (7 human days).

This is a commitment from the top. Not my fantasy. Your bosses promised this to us.

There are 2 days remaining before the week officially ends. We are all holding our breath to see if apple can still be trusted. They committed to something and they MUST deliver. Apple never promises to anything but this time they did.

(My gut tells me Apple won't live up to its words)

I'm as locked-out and frustrated as the next person, but let's be fair here; Apple didn't "promise" anything. The notice said "We plan to reinstate most of the remaining services this week..." No promise there, just a "plan."

I was told on the phone today by Apple tech support that it would be up by the end of the week. I specificly asked if the end of the week was Friday and was told yes. Either they broke a promise or they lied. Take your pick.