kernel panic, looks GPU related

pips1971,

Be sure and take in a print out of the kernel panic - they will be able to see the problem immediately.

Clinton

Thanks for the advice will do

its done thanks😀

Me Again took it in to apple I did as you said so I'll wait and see

All I can do now is hope for the best

If this down work can I ask for a replace macbook

just to update -- with no one down here in the republic wanting to help me out, (without forking over cash) i headed up to belfast. the only official apple store on this island. they were super helpful there! they ran the VST, which i got to see. those big FAILED letters popped up on the screen. my macbook is nearly 4 years old at this stage, but there's some EU consumer law to cover it. they replaced the logic board for free! though the first board they put in, failed a VST, so they had to order a second one. got my mac back today. there's 90 days warranty on this, so hopefully it just stays fixed. super delighted to have my mac fixed for free, after all the dead end hoop jumping i did down here. it's disgraceful that apple ireland did not want to help out, and i had to go to another country, essentially, to get this sorted.

My local Apple service outlet fixed this problem for me - for A$39. The issue first begain to raise its head in mid 2013. I took it to a Genius Bar when I was interstate in October but they couldn't find a problem. When it got worse one week ago - restarting almost every time I changed screens - i found this thread, so thought I'd come back with the solution (for me) to the exact problem in the initial post, for a mid 2010 MBP15".

First time I went to the store they ran a diagnostic that showed a software error which I wasn't content with, so she looked further and decided it was an operating system problem. So she installed a new OS, and now, 3 days later, my MacBook is still running like new.

Now I did show her this thread and the 'known issue', and left the lappy with her for just an hour, so I am assuming that was all she did. But $39, yes please!

As a followup - after waiting 6 months I ended up eventually bringing this back to another Apple store.

My first experience (October 2013) was pretty much the out-of-warrenty story and you would need to pay for this. At a different store, they took into consideration it wasn't all that far out of AppleCare (September 2013) when I first brought it in and offered to cover it.

I'm glad they decided to do this, it would be nice if Apple had an official policy that would make it easier for store owners to make this choice. Honestly, even if they offered to cover half the cost would make the option to repair a hardware defect that much easier...

i got to the bottom of mine it was clean my mac 2

got ya😁

Can anyone help me on this?

Anonymous UUID: 9EE47799-F1B7-6B4C-6A84-BA276939EFAD

Mon Apr 21 14:34:04 2014

panic(cpu 1 caller 0xffffff7fa0619fb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80be65e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 1), Frame : Return Address

0xffffff802637b1e0 : 0xffffff801e222fa9

0xffffff802637b260 : 0xffffff7fa0619fb0

0xffffff802637b330 : 0xffffff7f9ede1eab

0xffffff802637b3f0 : 0xffffff7f9eeab49a

0xffffff802637b430 : 0xffffff7f9eeab50a

0xffffff802637b4a0 : 0xffffff7f9f12a056

0xffffff802637b5d0 : 0xffffff7f9eeceb39

0xffffff802637b5f0 : 0xffffff7f9ede88fd

0xffffff802637b6a0 : 0xffffff7f9ede6408

0xffffff802637b8a0 : 0xffffff7f9ede8531

0xffffff802637b990 : 0xffffff7f9fcb97a0

0xffffff802637b9f0 : 0xffffff7f9fcb6522

0xffffff802637ba80 : 0xffffff7f9fca0df6

0xffffff802637bac0 : 0xffffff7f9fc97d3b

0xffffff802637bb20 : 0xffffff801e6cc7b6

0xffffff802637bb40 : 0xffffff801e6cddb1

0xffffff802637bba0 : 0xffffff801e6cb81f

0xffffff802637bcf0 : 0xffffff801e2b6558

0xffffff802637be00 : 0xffffff801e226bf1

0xffffff802637be30 : 0xffffff801e2139f5

0xffffff802637bea0 : 0xffffff801e21e043

0xffffff802637bf20 : 0xffffff801e2c962d

0xffffff802637bfb0 : 0xffffff801e2f38f8

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9ed92000->0xffffff7f9effafff

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e8bb000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f9ed82000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9eb22000

com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9f005000->0xffffff7f9f2aefff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9ed92000

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e8bb000

com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7fa060c000->0xffffff7fa061efff

dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7fa0604000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9ebce000

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e8bb000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9eb22000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fa0607000

com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f9 fc56000->0xffffff7f9fd20fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e8bb000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f9ed82000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9eb22000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9ed92000

BSD process name corresponding to current thread: Microsoft Outloo

Mac OS version:

13C64

Kernel version:

Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

Kernel slide: 0x000000001e000000

Kernel text base: 0xffffff801e200000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1818989930770

last loaded kext at 1545863099551: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7fa0788000, size 20480)

last unloaded kext at 1607647364294: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa077a000, size 57344)

loaded kexts:

1. com.squirrels.airparrot.framebuffer 3
2. com.squirrels.driver.AirParrotSpeakers 1.8
3. com.rim.driver.BlackBerryUSBDriverInt 0.0.64
4. com.apple.filesystems.smbfs 2.0.1
5. com.apple.driver.AppleBluetoothMultitouch 80.14
6. com.apple.driver.AppleHWSensor 1.9.5d0
7. com.apple.driver.AGPM 100.14.15
8. com.apple.driver.AudioAUUC 1.60
9. com.apple.iokit.IOUserEthernet 1.0.0d1
10. com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
11. com.apple.Dont_Steal_Mac_OS_X 7.0.0
12. com.apple.driver.AppleHWAccess 1
13. com.apple.filesystems.autofs 3.0
14. com.apple.driver.AppleMikeyHIDDriver 124
15. com.apple.driver.AppleMikeyDriver 2.6.0f1
16. com.apple.driver.AppleHDA 2.6.0f1
17. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
18. com.apple.driver.AppleIntelHDGraphics 8.2.4
19. com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
20. com.apple.GeForceTesla 8.2.4
21. com.apple.driver.AppleUpstreamUserClient 3.5.13
22. com.apple.driver.AppleMCCSControl 1.1.12
23. com.apple.driver.AppleMuxControl 3.4.35
24. com.apple.driver.AppleLPC 1.7.0
25. com.apple.driver.AppleSMCLMU 2.0.4d1
26. com.apple.driver.AppleSMCPDRC 1.0.0
27. com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
28. com.apple.driver.SMCMotionSensor 3.0.4d1
29. com.apple.driver.AppleUSBTCButtons 240.2
30. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
31. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
32. com.apple.BootCache 35
33. com.apple.driver.AppleUSBCardReader 3.4.1
34. com.apple.driver.AppleIRController 325.7
35. com.apple.driver.AppleUSBTCKeyboard 240.2
36. com.apple.iokit.SCSITaskUserClient 3.6.6
37. com.apple.driver.XsanFilter 404
38. com.apple.iokit.IOAHCIBlockStorage 2.5.1
39. com.apple.driver.AppleUSBHub 666.4.0
40. com.apple.driver.AppleFWOHCI 4.9.9
41. com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
42. com.apple.driver.AirPort.Brcm4331 700.20.22
43. com.apple.driver.AppleAHCIPort 3.0.0
44. com.apple.driver.AppleUSBEHCI 660.4.0
45. com.apple.driver.AppleRTC 2.0
46. com.apple.driver.AppleSmartBatteryManager 161.0.0
47. com.apple.driver.AppleACPIButtons 2.0
48. com.apple.driver.AppleHPET 1.8
49. com.apple.driver.AppleSMBIOS 2.1
50. com.apple.driver.AppleACPIEC 2.0
51. com.apple.driver.AppleAPIC 1.7
52. com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
53. com.apple.nke.applicationfirewall 153
54. com.apple.security.quarantine 3
55. com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
56. com.apple.driver.AppleBluetoothHIDKeyboard 170.15
57. com.apple.driver.AppleHIDKeyboard 170.15
58. com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
59. com.apple.driver.AppleMultitouchDriver 245.13
60. com.apple.AppleGraphicsDeviceControl 3.4.35
61. com.apple.iokit.IOSurface 91
62. com.apple.iokit.IOSerialFamily 10.0.7
63. com.apple.iokit.IOBluetoothFamily 4.2.3f10
64. com.apple.kext.triggers 1.0
65. com.apple.driver.DspFuncLib 2.6.0f1
66. com.apple.vecLib.kext 1.0.0
67. com.apple.iokit.IOAudioFamily 1.9.5fc2
68. com.apple.kext.OSvKernDSPLib 1.14
69. com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
70. com.apple.driver.AppleBacklightExpert 1.0.4
71. com.apple.driver.AppleGraphicsControl 3.4.35
72. com.apple.driver.AppleSMBusController 1.0.11d1
73. com.apple.driver.AppleSMBusPCI 1.0.12d1
74. com.apple.driver.AppleHDAController 2.6.0f1
75. com.apple.iokit.IOHDAFamily 2.6.0f1
76. com.apple.iokit.IOFireWireIP 2.2.6
77. com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
78. com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
79. com.apple.iokit.IONDRVSupport 2.4.1
80. com.apple.iokit.IOGraphicsFamily 2.4.1
81. com.apple.driver.IOPlatformPluginLegacy 1.0.0
82. com.apple.driver.IOPlatformPluginFamily 5.7.0d10
83. com.apple.driver.AppleSMC 3.1.8
84. com.apple.driver.AppleUSBMultitouch 240.9
85. com.apple.iokit.IOUSBHIDDriver 660.4.0
86. com.apple.driver.AppleUSBMergeNub 650.4.0
87. com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
88. com.apple.iokit.IOBDStorageFamily 1.7
89. com.apple.iokit.IODVDStorageFamily 1.7.1
90. com.apple.iokit.IOCDStorageFamily 1.7.1
91. com.apple.iokit.IOAHCISerialATAPI 2.6.1
92. com.apple.iokit.IOUSBUserClient 660.4.2
93. com.apple.iokit.IOFireWireFamily 4.5.5
94. com.apple.iokit.IOEthernetAVBController 1.0.3b4
95. com.apple.driver.mDNSOffloadUserClient 1.0.1b5
96. com.apple.iokit.IO80211Family 630.35
97. com.apple.iokit.IONetworkingFamily 3.2
98. com.apple.iokit.IOAHCIFamily 2.6.5
99. com.apple.driver.AppleEFINVRAM 2.0
100. com.apple.driver.AppleEFIRuntime 2.0
101. com.apple.iokit.IOHIDFamily 2.0.0
102. com.apple.iokit.IOSMBusFamily 1.1
103. com.apple.security.sandbox 278.11
104. com.apple.kext.AppleMatch 1.0.0d1
105. com.apple.security.TMSafetyNet 7
106. com.apple.driver.AppleKeyStore 2
107. com.apple.driver.DiskImages 371.1
108. com.apple.iokit.IOReportFamily 23
109. com.apple.driver.AppleFDEKeyStore 28.30
110. com.apple.iokit.IOUSBMassStorageClass 3.6.0
111. com.apple.driver.AppleUSBComposite 656.4.1
112. com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
113. com.apple.iokit.IOStorageFamily 1.9
114. com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
115. com.apple.iokit.IOUSBFamily 675.4.0
116. com.apple.driver.AppleACPIPlatform 2.0
117. com.apple.iokit.IOPCIFamily 2.9
118. com.apple.iokit.IOACPIFamily 1.4
119. com.apple.kec.pthread 1
120. com.apple.kec.corecrypto 1.0

Unable to gather system configuration information.Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: My Passport 07A8

USB Device: IR Receiver

USB Device: Built-in iSight

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

Thunderbolt Bus:

Mid-2010 15" MacBook Pros - the bad NVIDIA GPU

If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.

Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:

Kernel Extensions in backtrace (with dependencies):          com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000          com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000          com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000

Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…

So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. The unfortunate thing is that many people have passed the “three years from date of purchase” now and Apple is not honoring the free logic board replacement for many users. Some dealers seem to be making some exceptions for those past the three year mark, but don’t count on it…

Good luck,

Clinton

On another thread on this subject, serveral users have suggested two different novel approaches for MacBook Pro 6,2 2010 that have failed the VST test:

• One is to have a re-balling service work on your motherboard, and once the graphics chip is removed, replace it with a new part before re-soldering. This can cost around US$200 complete.

• another is to make a setting change in a .plist file to force all graphics writes to main store. IF your Mac has FAILED the VST Test, this seems to improve stability.

GPU Panic - OSX 10.9 Mavericks - Macbook PRO 6,2

EU purchasers look here! Old thread I know but thought I'd add my two cents to hopefully help others. I am in the UK and have had this very issue and as an IT tech myself had exhausted literally every possibility other than a new logic board. Today I took my MBP to my nearest Apple store and their Genius Bar after making an appointment a week earlier. After stating the issue and running the tests in store and requesting the VST, my MBP failed instantly. Now, obviously, my MBP is nearly a year out of warranty yet as I am in the EU (This applies only to everyone in the EU! Sorry cousins across the pond) there is consumer law to protect our purchases for up to 6 years from date of delivery assuming the fault was there initially when the item was first received. The bill was £418 for a new logic board but due to the EU consumer law aforementioned by me and another Irish poster earlier in this thread, these repair fees were waved. Turnaround is about a week and I should collect my MBP next week all sorted free of charge. Manager of the store and staff members very helpful and have given my opinion of Apple a new lease of life and the first helpful involvement of the UK being in the EU. If any EU members have paid for this repair you should surely be entitled to a refund as the store you will have undoubtedly visited knows of this fault and it falls under Apple's QAP (Quality Assurance Program) and the EU consumer law. The following link outlines this law: https://www.apple.com/uk/legal/statutory-warranty/ Take particular note of point 1. in the fine print. In the EU you will be covered for this fault until 2016 unless the law changes in the meantime. Hope this helps anyone in the same boat as me, unable to afford a replacement LB or MBP. Thanks Apple and thanks EU.

GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bf02b000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127Backtrace (CPU 2), Frame : Return Address

i notice that the error that was daily the last period , perhaps is related when i connect the SAMSUNG SYNCMASTER T240HD, on the dvi.

doens anyone know if the graphic card can't handle that screen ? or anything else?

I resume this old topic.

As you can imagine, I hold a 15-inch Mid 2010 MBP. It was a company laptop that I redeemed when I quit the job.

At the beginning the GPU KP was rising few times per day, one or two times. Then, updating OS X to the newer versions, it started doing it more frequently, until now, with Yosemite, which happens *several* times per day.

Just in last hour it happened 7-8 times! Almost every 5-10 minutes.

I've even installed gfxCardStatus, setting it in order to use only the integrated card, and so far (just one hour) it didn't happen again.

But it's getting *really* frustrating. I'm a computer science student and a developer, and of course I cannot work with a terminale that crashes every 10 minutes!
And of course I'm out of warranty since one year.

I read all the thread and I've seen some comments regarding the possibility of getting a new logic board without paying anything, but I didn't get the 'exact' procedure to follow.

As far as I understood, I should show the TS4088 issues to an Apple Center, and ask for a VST test (right?), but...then?

What should I say to them?

My biggest concert is that right now I'm in Lisbon, Portugal (I'm from Italy), and I'm not sure that here (but in Italy too) they would have the right knowledge for this problem. Without considering that probably I won't be able to explain the problem in a proper way, due to language issues...so I would like to know exactly what I should say in order to not get them doing any 'meh' faces.

Any help from those guys who have been able to fix this problem once and for all?

Thanks a lot for your support.

Cheers,

P.

I had lengthy discussions online with Apple Chat, tried many different things suggested by them.

Eventually I made an appointment to see a Genius at an Apple store.

They connected the laptop to their network and booted the online diagnostics. This tested the machine and failed on the VST quite obviously.

They said they would get it fixed with no charge.

As simple as that.

What's even more amazing for me is that the machine wasn't even in my name as I bought it second hand and the previous owner didn't de-register it.

It was under 3 years old at the time, so that may have been why they fixed it for free.

However it seems your experience will vary depending on the Apple store, which isn't that great. They should be consistent.

Best of luck.

I'm using gfxCardStatus for more than two weeks, forcing the use of the integrated card, and no more crash happened since then.

I can say the problem is resolved, but it isn't. It's quite awful that I can't use my graphic card on my laptop. But at the same time, I don't want to risk the technical assistance before being sure that I can get it for free.

I had rumours about some kind of class action rising up there in USA for this problem...is this true?