Linc, if you are an Apple staff member could you please explain what the Apple answer to this problem is. Please do not just send us to the phone support staff or refer to warranty. Phone support differs from technician to technician. Most would send us to Adobe when Adobe says the problem is on Apples part.
The technicians need to be "calibrated" to have a common response.
I refer you to this the following discussion where an Adobe staff member explains where the problem is: http://forums.adobe.com/message/5454363#5454363
From Adobe:
"Because we haven't seen the problem, and don't have any of the affected machines.
Apple needs to know which machines are affected, and possibly test those machines.
Apple does have known bugs with their cursor handling, especially in 10.8.x - but usually that just causes the cursor to disappear, and it happens in all applications.
My guess is that in this case there is a certain revision of the GPU or driver code that has this problem, and it does not affect all machines (otherwise we would have seen it ourselves).
But we cannot solve these video driver issues - as we do not have the source code to Apple's video drivers. Only Apple can debug their video drivers (or pass it on to the GPU maker)
I know it's easy to blame Adobe because the Apple bug shows up in Adobe software.
But Adobe is not Apple, and Adobe cannot solve all of Apple's problems.
Adobe relies on Apple's OS code working correctly, much like your car relies on a decent road to run on. And you don't call Honda to fix potholes."
So, could you please talk to each other and take responsibility to resolve it quickly. Clearly, I have no interest to "upgrade" to Maverick...#1 because it's Beta, and #2 I don't want new problems.
Thank you