You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 4s wifi greyed out.

hi i restart all the settings for my iphone 4s but it seems not working. Still wifi greyed out. What happen to APPLE. Is there any ways to resolve this kind of problem?

Posted on Jun 18, 2013 3:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2013 3:55 AM

Try the troubleshooting suggestions in http://support.apple.com/kb/TS1559 and if that does not help, a user has found that it helps to:


Go to Settings and turn Airplane Mode and Do Not Disturb ON

Power down and wait 5-10 minutes

Power up

Go to Settings and turn Airplane Mode and Do Not Disturb OFF


If that does not help, backup your content and go to Settings > General > Reset > Erase All Content and Settings and then restore from the backup.


If that still does not help, take it to an Apple store genius bar for testing by the technicians.

472 replies

Mar 6, 2014 7:24 AM in response to john_2595

Hey guys,


So I did a a lot of research and did all the sggested tasks to fix my iPhone 4S greyed at WiFi and NOTHING worked, untill I tried the hairdryer technique. It works, but this is how I did it:


I took my iPhone case off and put my hairdryer on full heat pointing at the headphone area.

I constantly checked my phone for the tempreture warning which took 3 to 5 minutes to pop up.

As soon as I got the warning I stopped my hair dryer and turn my fan on full speed and put my phone in front of it to catch the cold air.

That took about 3 to 5 minutes as well but if you don't have a fan I suggest to just leave it to cool down for 10 minutes and check on it.

At first it seemed that it hadn't worked so I restarted my phone and went back to the WiFi settings and BOOM all ready and working.


My only conclusion to how this method works is I believe it melts the damaged solder between the components and then when it cools, it resets and usually back in the right place.


Please try this before getting a new phone and PLEASE be careful and smart enough not to actually melt your phone.


Hope I've helped you all 🙂

xxx

Mar 6, 2014 11:35 AM in response to vizziex

So just a couple heads up



a) You don't have to remove the cover, just place the iPhone at the top of a pint glass or something and heat the top and the bottom of it, pointing the dryer directly into the speakers, usb port on one side and rotating to the headphone, lock button every 3 mins or so, same effect, without all the hassle of disassembling. Takes about 8 mins when I do it.


b) You'll lose your WiFi again, I lost mine about 7 days after the hair dryer fix.


I've personally been too ****** to re hair dryer my stupid phone, luckily my warrenty expired and I really don't want to tdeal with teh Genius Bar that knows there's a problem, but has no power to issue a freee upgrade to 5 or replace a phone out of warrenty.


So it hit me suddenly, since I don't have an upgrade with Verizon till November and an iPhone with ZERO wifi ability is kinda moot, I just need access to email, a sync calendar, my phone contacts and about a thousand mp3's, Samsung has plenty of devices that do this and would adore if I looked into them.


#RIPJOBS

Mar 11, 2014 2:59 PM in response to Ignotas

Unfortunatelly, all these hairdryer and freezer methods are not permanent solution. Sooner or later you will lose the connectivity again and you need to repeat the whole process again. If you are lucky it may work for few weeks but when phone is stressed enough (playing 3d games, updating the phone to new version, etc.) this will produce lot of heat and stress of the chipse and your wifi will say bye-bye to you again. I tried everything, also heatgun right on the chip, well, it worked for 3 weeks and the I lost it again. That time I was so desperate I've tried to reflow the chip with high temp for about 2 minutes and after I've assembly the phone back it was completelly dead. So I smashed it by the wall and bought new 5s with 2y warranty and hopefully I will never face this stupid issue again. I think I just had a bad luck because all apple products I owned were great quality and this 4s I've bought from second hand must have had an problem alreadz and the seller just "forgot" to tell me about it :-/ He just used hair draier strick so it worked for few days, sell it and enjoyed his money laughing. I don't believe he did not know about it. It was only a 3 months old phone! Looked as a new! Some people are really pigs. In any case I've got another lesson from life and I will never buy any consumer electronic from second hand because in most cases there is always a reason why the person sell an item.

Mar 11, 2014 5:33 PM in response to john_2595

hi guys. I myself had this problem with 4 of my iphone 4s. Every Month i had to drive an hour away to the apple store so they could replace my phone again and again. Finally on the 4th time it went out i called apple customer service and demanded to speak to a mangager. After a very long and grueling proccess they offered to upgrade me to and iphone 5c for free or and iphone 5s for only 100 dollars. Of course i went with the 5s for 100 dollars. I now have an iphone 5s and i couldnt be happier. Yes it is a hardware failure with the new 4s they make. But i am now a very happy and satisfied customer. My phone is now 4x Faster and its gold!

Mar 12, 2014 3:24 AM in response to nick1331

I agree with you. The phone without wifi is useless. Especially Apple's expensive phones. One would expect an outstanding quality. That was the reason I've tried to replace the chip and underwent the risk - it was 50/50. Unfortunatelly, I broke the phone completelly. But I believe, this was only a bad luck with some 4s models. I bought 5s instead but if I ever encounter the same issue with this model, then this was the last product from Apple I've bought. But I believe this will not happen 🙂

Mar 15, 2014 5:13 AM in response to Misiak

the heating your phone up turning it off & cooling it down works i just fixed the problem im still disappointed in apple though they have to know about this but are making so much money off it. from now on im

'm not even gonna bother with apple customer service I'll go straight to youtube for my technical support.


<Edited By Host>

Mar 15, 2014 2:53 AM in response to john_2595

I just purchased my first ever iPhone or apple product. Previously always android or BlackBerry. I turned it on connected to wifi, it asked if I wanted to update OS. Of course why would you think an update would kill your phone. Bang, no wifi as soon as it restarted. It's already packaged up and on way back where it came from. I will never own an apple product again, awful con to get people to buy new phone.


A shiny new Samsung Galaxy Note on order.


Stop being sheep and get away from Apple. I only bought one to use face time with my son, I've bought him an android tablet so we can Skype instead.

iphone 4s wifi greyed out.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.