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iphone 4s wifi greyed out.

hi i restart all the settings for my iphone 4s but it seems not working. Still wifi greyed out. What happen to APPLE. Is there any ways to resolve this kind of problem?

Posted on Jun 18, 2013 3:50 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2013 3:55 AM

Try the troubleshooting suggestions in http://support.apple.com/kb/TS1559 and if that does not help, a user has found that it helps to:


Go to Settings and turn Airplane Mode and Do Not Disturb ON

Power down and wait 5-10 minutes

Power up

Go to Settings and turn Airplane Mode and Do Not Disturb OFF


If that does not help, backup your content and go to Settings > General > Reset > Erase All Content and Settings and then restore from the backup.


If that still does not help, take it to an Apple store genius bar for testing by the technicians.

472 replies

May 28, 2014 2:30 PM in response to john_2595

Hej,


Aren't there any lawyers reading this? Sounds like a good case for a class action. The same thing happened to my wife's phone. Then I started reading these sorsts of posts, and it is absolutely clear that this should be a recall. The amount of aggravation that this causes to a huge number of people is really unacceptable. So when it comes to aclass action lawsuit, at some point Apple will have to pay for cellular data costs that paople incurred becouse they lost WIFI connectivity. I can just see the lawyers having a field day with this.


Sad thing is that I have been an Apple fan since about 1990. If anyone read the Steve Jobs book like I did, must know that he is turning in his grave. Whe he said that his dream is to build a great company, he certainly did not mean this.


:-(

May 28, 2014 2:48 PM in response to Kuksi2

Isn't it amazing?



And not one article in any CNET, FastCo or Gizmodo blog either.



This string, not counting others has: 226,340 Views



A quarter of a million people have this problem.



I personally have given up on hair drying and then putting in freezer, it works for a few days then goes back to null.



I am really saddened Apple knows about this and acts completely callously, claiming warranty issues.



I have been given 6 new iPhone 4s while under warranty, and 0 new phones now that I'm out of warranty.



I am in Brooklyn, I am not a robot, its really a first world problem, but is so f-ing annoying.



Verizon, btw, gladly charges me extra as I rack up over data charges.



And Verizon says the same thing, out of warranty, can't help.

May 28, 2014 3:10 PM in response to CABKNY

CABKNY wrote:


This string, not counting others has: 226,340 Views


A quarter of a million people have this problem.


The number of views does not correspond to the number of people having the issue, or even the number of individuals that have viewed this thread. Each time any page in this thread is viewed, it increases the view count.

And there are only 411 replies, and each reply is not from a unique individual.

Also, not every person that's posted in this thread has stated they have this problem.


Your conclusion is based on your faulty interpretation of the available data.


You state that you had your device replaced six times while under warranty. Did you extend your warranty, at any time, during the first year?

Best advice is to get a two-year coverage for your iPhone, and then replace your device at a free or discount price when you're eligibile for such from your wireless carrier.

May 28, 2014 7:42 PM in response to Mike458

Ugh, pedant much? Your "interpretation of the data" is just as faulty as CABKNYs. It's pretty apparent that this thread doesn't represent EVERYONE who has this problem with their phone, so s/he just might be right; you have no idea.


I love how Apple lets posts like the above stand, but deletes others that "aren't related" to the thread. You can be condescending all you want, but how dare you question the authority of the mighty Apple???


My phone's wifi is still not working on my carrier's network. Interestingly enough it worked when I was out of state, on a different network. However, I was also in the desert, so maybe it just heated up enough to effect a temporary repair? Now that I'm back home, nope, no wifi, and the carrier and Apple both shrug and say it's not their fault.


My wifi broke when my carrier did a "push" update - and I mean, it literally greyed out as I watched when the tech remotely connected to the phone. The carrier claimed it wasn't their fault, but wow, that seems VERY coincidental to me. Sounds like it's more than just a hardware fault.


iPhones are basically junk so I'm not surprised the user above had to replace hers/his 6 times. This is my first one and I will never, ever get another one. Expecting every consumer to buy an extended warranty to compensate for a bad product is ludicrous.

May 31, 2014 7:36 PM in response to Serendipity_at_SoBe

Interesting twist on my end.


I got fed up and switched to a new carrier. Of course the old carrier won't unlock my phone, BUT now that it is no longer connected to their network, the Wifi works now.


Maybe it's actually the carriers themselves causing the issue. I'm completely certain that was the case with my phone. (I still think iPhones are junk though. I can't believe how much people will pay for them.)

Jun 2, 2014 8:19 AM in response to john_2595

I had this problem after upgrading the iOS on my 4S that I had for just a little over a year and was still under contract. I went to the Apple store and they told me that the wifi band was broken around the phone and they tried to pressure me to buy a new phone.


So I tried what the Internet said to do. I used a hair dryer but I couldn't get the phone hot enough. So on a hot day, I left my phone on the dashboard of my car.


And lo and behold. I got my wifi back. It's been back on for weeks but I'm afraid of upgrading the iOS for the same thing to happen.


Apple is fully aware of this defect but they don't care.

Jul 1, 2014 3:50 AM in response to john_2595

Well, its a generic problem with iPhone 4S. I had my original iPhone with this problem, got replaced under warranty after 3 years (UK Consumer Law) and I was given a new phone after some chase.

My 2nd phone got the same greyed out wifi within 3 months and as it was still under warranty, I got a 3rd replacement.

Guess what? My 3rd iPhone 4S also got the same greyed-out wifi problem. And I am being honored for a 4th replacement.



Having iPhone without wifi is just like buying an Airbus-A380 and using it for travelling on roads. Why Apple doesn't own this problem and do a recall on all faulty products. Its a mass production problem and Apple should fix /sort it out. Its easy for Apple to ignore individuals but Apple is forgetting that these individuals are the ones who make Apple's business successful.

As I have mentioned in my earlier posts, if Apple keeps this attitude, its destiny would nothing but losing all customers, which already is happening. For me, this iPhone was my last ever product of Apple.

Jul 1, 2014 5:40 AM in response to john_2595

Well, its a generic problem with iPhone 4S and it may occur on your phone anytime. If you are out of luck it may happen after your warranty expires and you will be asked for a chunk of money by Apple for repairs.

I had my original iPhone with this problem, got replaced under warranty after 3 years (UK Consumer Law) and I was given a new phone after some chase.

My 2nd phone got the same greyed out wifi within 3 months and as it was still under warranty, I got a 3rd replacement.

Guess what? My 3rd iPhone 4S also got the same greyed-out wifi problem. And I am being honored for a 4th replacement.



Having iPhone without wifi is just like buying an Airbus-A380 and using it for travelling on roads. Why Apple doesn't own this problem and do a recall on all faulty products? Its a mass production problem and Apple should fix /sort it out. Its easy for Apple to ignore individuals but Apple is forgetting that these individuals are the ones who make Apple's business successful.

As I have mentioned in my earlier posts, if Apple keeps this attitude, its destiny would nothing but losing all customers, which already is happening. For me, this iPhone was my last ever product of Apple.

Jul 3, 2014 10:53 AM in response to john_2595

I also had this problem for weeks with my iphone 4s.The wifi option was completely greyed out. I've never upgraded the software before so I had IOS6 I'm guessing. I did EVERYTHING! I reset my network settings, upgraded the software and even reset my whole phone to delete everything and have it go back to factory settings like a brand new phone.(of course I backed it up before hand but i still lost a lot of stuff) still no wifi. until I came across the blow dryer trick. I blow dried my phone until it overheated and gave me a temperature warning, then I shut off the phone, put it in the freezer for a few minutes, removed it, turned it on and BOOM. magically works again. It sounds silly but it works! I suggest this to anyone with the same problem. Something with the wifi chip in the phone acting up with temperature and the new upgrade I've learned, but I'm still not completely sure as to why this problem would occur so randomly. researching problems like this is definitely more beneficial than customer support in my opinion. They only want your money.

iphone 4s wifi greyed out.

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