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Suddenly can't hide or unhide itunes purchases

As of June 17th I'm unable to successfully hide or unhide any itunes purchases on any devices (iphone 4, ipad 2 and macbook). I was able to earlier that day. anybody experiencing the same. I'm at a loss.

MacBook, Mac OS X (10.5.8)

Posted on Jun 18, 2013 7:14 AM

Reply
31 replies

Jul 29, 2015 9:43 PM in response to Heidihworbird

I'm having the same problem, even after I got this email from iTunes Support (and no, I still can't unhide my songs! iTunes is really sucking lately and ******* me off!!!!!!):


Welcome to iTunes Store Customer Support. My name is Sandhya.


To confirm

my understanding, that you are unable to play the song and the song is not

listed on your purchased songs. I know it is important for you to get this issue

addressed at the earliest. Not to worry, I will be glad to assist you with this

concern.


Mark, I would like to inform that the song is hidden and I

would request you unhide the song, and try to play the song.


To unhide

an item on your Purchased page, follow the steps in this

article:


http://support.apple.com/kb/HT201322


I am sure the above

information addresses your concern. If you have any more questions or concerns

regarding the account or the same issue please reply to this email, I will be

happy to help you.


Thank you for contacting iTunes Store Customer

Support. Have a nice day!


Sincerely,


Sandhya

iTunes Store

Customer Support

http://www.apple.com/support/itunes/ww/


Please note -

I work on Sunday - Thursday, 08:00 PM to 05:00 AM CST.

Suddenly can't hide or unhide itunes purchases

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